The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,670 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service! My questions were quickly answered! I was kept aware of how my order was on back order but, was notifed immediately. You guys are awesome!”

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Posted 2 years ago

“Shipment is fast and cust support is good.”

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Posted 2 years ago

“Excellent service and a good value pen.”

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Posted 2 years ago

“The Pen Company have a great range of pens and clutch pencils. I love the Kaweco range. The site is easy to use and delivery is prompt.”

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Posted 2 years ago

“Thank you for well packaged service and speedy delivery.”

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Posted 2 years ago

“Great pen/pencil combo, writes smoothly. Delivered quickly.”

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Posted 2 years ago

“Delivered exactly what they promised.Good quality stuff as well”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“I'm sure I'll enjoy the ink as soon as USPS finds my package. :).”

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Posted 2 years ago

“Easy to order and delivered quickly.”

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Posted 2 years ago

“excellent service, went above and beyond and even engraved our company logo which i didn't think was even possible, really good customer service and quick delivery!”

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Posted 2 years ago

“great customer service, and a better price than offered by the manufacturer (montegrappa).”

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Posted 2 years ago

“I contacted The Pen Company because I had difficulty identifying the correct refil for a pen that I had. By sending some pictures they were able to identify the refil I needed with a recomendation on which brand to buy. Excellent service in regard of a relatively small purchase.”

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Posted 2 years ago

“very pleased with items quick delivery and well packaged”

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Posted 2 years ago

“The pen arrived at the advised date and it works (as expected) very well. Many thanks for the expedient sesoatch.”

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Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Great choice of pens. Ordered and delivered quickly. Price is competitive. Would use them again and recommend them.”

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Posted 2 years ago

“Good prices, really fast delivery, very happy with my purchase”

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Posted 2 years ago

“Good selection, good prices, quick delivery.”

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Posted 2 years ago

“Always brilliant service”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,670 reviews