The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Order placed easily, pricing competitive, delivery accurate - what more does one need?”

Helpful Report

Posted 2 years ago

“The pen was dispatched very quickly. Came in a nice box. Was kept up to date with its progress through the postage system. Would highly recommend this company”

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Posted 2 years ago

“Order despatched and received as expected - no issues”

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Posted 2 years ago

“Great service! Delivery was prompt and I'm very happy with the item I ordered.”

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Posted 2 years ago

“Website comprehensive, easy to use. After sales via email can't praise highly enough - highly responsive and helped complete order to 100% satisfaction. 100% recommend.”

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Posted 2 years ago

“Good price for the item I purchased, and it was despatched very quickly!”

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Posted 2 years ago

“I have purchased several high-end fountain pens from The Pen Company and it’s been a superb experience - excellent customer service (prompt, attentive, and thoughtful) and very competitive prices (perhaps the best prices for most of the brands). I strongly recommend them.”

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Posted 2 years ago

“This is the 3rd pen we have bought from this company and I would highly recommend them brilliant service and lovely pens”

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Posted 2 years ago

“Very good services!”

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Posted 2 years ago

“Beautiful pen, well packaged and fast delivery. thank you.”

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Posted 2 years ago

“Excellent web site Exactly has described Quick delivery”

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Posted 2 years ago

“Always efficient and timely with its service”

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Posted 2 years ago

“Prompt delivery and easy to use service with accurate description of items.”

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Posted 2 years ago

“Excellent company. Great customer service and very easy to contact them.”

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Posted 2 years ago

“Great, as usual: beauties of notebooks and diaries.. quick delivery. Perfect condition.”

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Posted 2 years ago

“Excellent service thank you”

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Posted 2 years ago

“Quick service and does what it says”

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Posted 2 years ago

“The site is easy to navigate, the store is well stocked with a wide variety of items, and checkout was easy. My international order was well packaged, shipped quickly,and arrived in good order.”

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Posted 2 years ago

“Had every pen and refill type available so found what I was looking for easily - Very fast delivery and a fantastic price.”

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Posted 2 years ago

“Great service. Highly recommended !”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews