The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,535 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Pen Company had exactly what I wanted at a good price, ordering online was easy and delivery very quick. Excellent all round.”

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Posted 5 years ago

“Ordered close to Xmas with a custom engraving, they turned it around very fast and pen was delivered with time to spare. Wouldn't hesitate to use again.”

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Posted 5 years ago

“This amazing company has incredible customer service! I was in communication with James and he made me feel like a valued customer. The Lamy fountain pens I bought were superb. I look forward to purchasing more expensive pens in confidence. I really hope they stay in business.”

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Posted 5 years ago

“Absolutely superb service. Very quick delivery... thank you”

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Posted 5 years ago

“Cheapest refills online and very speedy service”

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Posted 5 years ago

“Ordered ink. Arrived promptly.”

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Posted 5 years ago

“perfect service”

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Posted 5 years ago

“The delivery was very quick and the package itself was well-organised.”

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Posted 5 years ago

“Excellent, speedy service. Product exactly what was wanted. Many thanks.”

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Posted 5 years ago

“Very easy to find the product required. Quick and easy to use and order. Order delivered in the time scale advised and was correct. I have used The Pen Company 3 times now and will continue to do so for my pen requirements.”

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Posted 5 years ago

“Good selection, good price and quick delivery”

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Posted 5 years ago

“Really good service no problems at all,have used them before and standard still exceptional”

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Posted 5 years ago

“Everything was ok. The site was very clear. The item arrived in time in perfect shape. Price was very competitive (I have checked it in all EU stores).”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent range of high quality products and outstanding service during very difficult trading conditions pre-Christmas. Owned by someone who puts heart and brain into his business.”

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Posted 5 years ago

“Excellent service and brilliant pen”

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Posted 5 years ago

“My order arrived promptly, despite Covid restrictions and postal delays, and everything is working perfectly.”

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Posted 5 years ago

“Extremely quick dispatch with good communication. Would use again”

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Posted 5 years ago

“Great Service”

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Posted 5 years ago

“Great service. Good to deal with”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,535 reviews