The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,730 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived promptly and I am delighted with my purchase.”

Helpful Report

Posted 5 years ago

“Just received my order! UK TO AUSTRALIA .. so Great that you even ship to Australia... And I'm Thrilled!! THANK YOU .. Beautiful Chocolate Ink for my fountain pen... something i can no longer find locally! Thank You for your friendly efficient service & having the exact product i was after at a very reasonable cost! I'll definitely be ordering from you again! Highly Recommend!! Gratefully Yours NJC”

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Posted 5 years ago

“Best prices anywhere, low shipping cost and fast shipping.”

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Posted 5 years ago

“James has been great at customer service and helping me get just the right product. Fast delivery and everything was mint in the box. Kudos to you from across the Pond.”

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Posted 5 years ago

“Good service on order and delivery. Thank you”

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Posted 5 years ago

“so superb”

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Posted 5 years ago

“I couldn’t believe the price of the pen including engraving & it arrived next day with free P & P! Have already recommended to family & friends. Will definitely purchase again.”

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Posted 5 years ago

“I had to get a retirement present during lockdown. James was fab at helping me decide which was the pen to fit the bill. He went the extra mile to get the pen from the supplier to me. Would have been post without him. Hence why I gave the company 5 stars. Will definitely return, maybe for my partners Xmas pressie. Thank you so much. Angela FABULOUS”

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Posted 5 years ago

“I have bought numerous pens and inks from the Pen Company over the last few years. A great range which always seem to be in stock and through James they deliver an exceptional level of service which is v efficient and professional. Thank you”

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Posted 5 years ago

“Excellent service, products as described, speedy service. Will use again and recommend without hesitation.”

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Posted 5 years ago

“Fabulous range of pens. My children loved their first fountain pens. Quick and efficient”

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Posted 5 years ago

“Great efficient service, the refills as described.”

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Posted 5 years ago

“Lovely pen, beautifully engraved. Great price as well and very swift delivery. Thank you for the great service.”

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Posted 5 years ago

“Very fast shipment, nice and clean engraving. Would order again!”

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Posted 5 years ago

“Ordered Fisher Pen with inscription which was delivered next day. Efficient and great service. I would recommend Pen Company to anyone to use.”

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Posted 5 years ago

“Clear website, wide variety of choice, prompt service, beautifully packed parcel with eco friendly padding. I enjoy their nice sense of tradition.”

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Posted 5 years ago

“Brilliant service received when I called to enquire about products and stock. Incredibly fast delivery and all over fantastic shopping experience. I highly recommend.”

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Posted 5 years ago

“Excellent service . Thank you”

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Posted 5 years ago

“Good product and helpful staff delivery of items on time in Pakistan”

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Posted 5 years ago

“Excellent range of writing instruments and very reliable dispatch procedure. Some of the products are simply not available here in Austria, so it is very convenient to have such an online provider.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,730 reviews