The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,533 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ease for ordering these from 'overseas' and the speedy supply was exceptional!”

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Posted 5 years ago

“As the pen was a Christmas present and due to civic was sent straight to my daughter, I did not actually see the item. However my daughter was delighted with it so maybe now she won't pinch any more of mine.”

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Posted 5 years ago

“I buy the same diary every year, excellent service and price from The Pen Company.”

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Posted 5 years ago

“Reliable, great service. Item arrived very quickly despite all the disruption.”

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Posted 5 years ago

“Delivered very quickly, without any problems - The Pen Company is an excellent service.”

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Posted 5 years ago

“I love the personal touch I can add to my pen order! The quality of the 2 different pens I ordered were top of the line for that price range. I love the smoothness of the ink when writing. I will order more with The Pen Company!”

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Posted 5 years ago

“Very quick delivery and the pen looked good”

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Posted 5 years ago

“The ordering process was seamless and customer friendly the delivery was prompt, first class experience Philip Coonan Ireland”

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Posted 5 years ago

“Always use this company for diaries.Well laid out website,good selection and service. Recommended”

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Posted 5 years ago

“As usual my diary arrived quickly and in good condition. Have used this company for some time now and they never fail to please. Thank you.”

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Posted 5 years ago

“Fast delivery even to mainland Europe. Also a price on the ordered item that was extremely competitive to other online shops. Will no doubt use again, unless Brexit will make prices unreasonably higher due to customs and VAT.”

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Posted 5 years ago

“Fantastic service. Excellent prices and very quick delivery to Australia! Very impressed and will use The Pen Company again.”

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Posted 5 years ago

“Very good service and products!”

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Posted 5 years ago

“Very helpful, I had a mix up on my payment and they were very patient and helpful to make my order go through. They could have cancelled my order but instead helped me. This is the thi`rd pen I have ordered from you and the receiver has been very pleased with the gift. Thank you.”

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Posted 5 years ago

“Excellent selection of diaries, arrived the next day as stated, at no extra cost. Carefully packed. Thank you.”

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Posted 5 years ago

“Pelikan M800 fountain pen w/ broad nib exactly how I've ordered it. Love the pen. Super-fast dispatch and delivery to U.S. with DHL. Excellent packaging.”

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Posted 5 years ago

“Website, range, ease of ordering, quick delivery, well packed. First class all the way.”

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Posted 5 years ago

“This is the 3rd year i have ordered from The Pen Company and had excellent service again”

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Posted 5 years ago

“Arrived very rapidly, well priced”

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Posted 5 years ago

“I am so pleased I chose to buy the pen and pencil from The Pen Company. The website is easy to use with a really good choice and clear images of the products. Communication is exceptionally good with fast service, I can’t believe they arrived for Christmas. The added touch of personalising the pens makes them very special. The quality of the pens is outstanding. Thank you so much.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,533 reviews