The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,730 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality pens and swift deliveries”

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Posted 5 years ago

“I placed an online order for a pack of 12 Primary Tombow ABT Brush Pens late afternoon on 04/02/2021 as a birthday present for my niece and she received them the following day. Easy to order, competitive price and super fast delivery. Many thanks.”

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Posted 5 years ago

“Tres tres bien, rapide, sympa a recommander 5 stars*****”

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Posted 5 years ago

“Very happy customer, good quality products at competitive prices and delivered quickly.”

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Posted 5 years ago

“it is maybe the best pen store on the internet you can find...really great assortment of quality pen products and parts...fast delivery all over the world...10 out of 10”

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Posted 5 years ago

“First time ordering from The Pen Co and will happily use them again. The Schmidt refills I ordered arrived after two days, and write easily without leakage or smudge.”

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Posted 5 years ago

“My Grandson Finley, loves to look at my fountain pen which although retired I continue to use at every opportunity. His recent 9th birthday gave me an opportunity to buy him his first grown up fountain pen. He was delighted with his Cross Beverly in deep purple. The service I received was amazing, even when I had forgotten to get his pen personalised, nothing was too much trouble for the Pen Company. Brilliant service, brilliant price and a beautiful pen which I am sure will last Finley a lifetime thank you x”

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Posted 5 years ago

“Fast, efficient and good prices.”

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Posted 5 years ago

“Speedy delivery and competitive pricing. I will be ordering again 😀”

The Pen Company 5 star review on 22nd February 2021

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Posted 5 years ago

“They sorted out an alternative present for my wife when an expected delivery didn't arrive to them. Brilliant service - many thanks.”

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Posted 5 years ago

“Great service I received the item by post the following day, perfect.”

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Posted 5 years ago

“Everything was as expected if not better great customer service, highly recommended”

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Posted 5 years ago

“Great, simple and quick service - well done !”

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Posted 5 years ago

“Fantastic company. Great prices and quick service.”

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Posted 5 years ago

“Very quick delivery. Very happy.”

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Posted 5 years ago

“great pens, I was surprised to find the extra-fine refills, I will definitely keep ordering from here”

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Posted 5 years ago

“Well packaged, lovely items, delivered speedily.”

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Posted 5 years ago

“Have used TPC for a few years, reasonable, quick delivery and genuine article”

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Posted 5 years ago

“I always order my Paperblanks diaries from The Pen Company, they have a great choice and their service is brilliant.”

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Posted 5 years ago

“The Pen Company fulfille6 my international order quickly and delivered exactly what I ordered. I have bookmarked them for future orders. Jim Barnes Dallas, Texas, USA”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,730 reviews