The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,545 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,545 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use this company every year to buy my Paper Blanks diary, never disappointed with the service received. Well packaged and delivered within a couple of days. I will continue to use them and would definitely recommend them!”

Helpful Report

Posted 5 years ago

“I am a customer from the USA. I searched using google for rollerball refills for my S.T. Dupont pen. The only place I found them was at The Pen Company. I was somewhat concerned about how long the delivery might take. But, I was pleased with the speed at which The Pen Company delivered my package to the Royal Mail, the status email was encouraging. In all, delivery was comparable to deliveries within the USA. I was very pleased.”

Helpful Report

Posted 5 years ago

“From UK to DK within 3 working days! Excellent as always.”

Helpful Report

Posted 5 years ago

“Good service at low prices 😃”

Helpful Report

Posted 5 years ago

“Thank you for your help. I had a couple of questions which were answered very thoroughly.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Good, clear pics of items from different angles. Super-speedy delivery. Excellent service.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Cartouches d'encre arrivées rapidement et fonctionnent parfaitement”

Helpful Report

Posted 5 years ago

“Excellent value, swift delivery and a lovely pen! Very pleased with the service here.”

Helpful Report

Posted 5 years ago

“Great selection of pens and pencils available. Very easy to navigate site. Delivery has been within a couple of days of ordering each time. I will be using this great service again. Thank you.”

Helpful Report

Posted 5 years ago

“Great range of products and quick shipping, well done.”

Helpful Report

Posted 5 years ago

“I recently ordered the wrong size of diary but a phone call to James (?) sorted the problem. I returned the midi diary and received my choice of mini diary and a refund right away. Excellent service, thank you.”

Helpful Report

Posted 5 years ago

“Excellent. Thank you. Ordering was easy and delivery quick.”

Helpful Report

Posted 5 years ago

“This is a great company to deal with. As well as being there for when you actually want to buy a pen, they are also there for you if what you need is a hard-to-find broad nib replacement, which they have in stock, at a competitive price, backed up with superlative attentive and quick service. Internet shopping at its very best.”

Helpful Report

Posted 5 years ago

“Have ordered a number of paperblank diaries from this company. Product is of high quality and as described on website. Delivery is always on time. Thank you.”

Helpful Report

Posted 5 years ago

“I had to reach across the ocean for an excellent pen, service and price.”

Helpful Report

Posted 5 years ago

“I bought a Hugo Boss ball point for my brother, it was delivered reasonably quickly given the COVID issues at the time. The option to engrave the pen was great and was expertly done. The pen was as advertised, and well packaged. Cracking gift. Not used it myself to say how it works but had a great experience with The Pen Company.”

Helpful Report

Posted 5 years ago

“Great customer service. Very attentive and accurate.”

Helpful Report

Posted 5 years ago

“Fantastic service, amazingly quick delivery and competitively priced. Will not hesitate to recommend.”

Helpful Report

Posted 5 years ago

The Pen Company is rated 4.9 based on 9,545 reviews