The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,676 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, well packaged and delivered swiftly….thank you”

Helpful Report

Posted 2 years ago

“Excellent range of goods at a very good price”

Helpful Report

Posted 2 years ago

“The staff were extremely helpful and professional, wiite refreshing”

Helpful Report

Posted 2 years ago

“Found exactly what I was looking for. No fuss excellent service.”

Helpful Report

Posted 2 years ago

“Order placed easily, pricing competitive, delivery accurate - what more does one need?”

Helpful Report

Posted 2 years ago

“The pen was dispatched very quickly. Came in a nice box. Was kept up to date with its progress through the postage system. Would highly recommend this company”

Helpful Report

Posted 2 years ago

“Order despatched and received as expected - no issues”

Helpful Report

Posted 2 years ago

“Great service! Delivery was prompt and I'm very happy with the item I ordered.”

Helpful Report

Posted 2 years ago

“Website comprehensive, easy to use. After sales via email can't praise highly enough - highly responsive and helped complete order to 100% satisfaction. 100% recommend.”

Helpful Report

Posted 2 years ago

“Good price for the item I purchased, and it was despatched very quickly!”

Helpful Report

Posted 2 years ago

“I have purchased several high-end fountain pens from The Pen Company and it’s been a superb experience - excellent customer service (prompt, attentive, and thoughtful) and very competitive prices (perhaps the best prices for most of the brands). I strongly recommend them.”

Helpful Report

Posted 2 years ago

“This is the 3rd pen we have bought from this company and I would highly recommend them brilliant service and lovely pens”

Helpful Report

Posted 2 years ago

“Very good services!”

Helpful Report

Posted 2 years ago

“Beautiful pen, well packaged and fast delivery. thank you.”

Helpful Report

Posted 2 years ago

“Excellent web site Exactly has described Quick delivery”

Helpful Report

Posted 2 years ago

“Always efficient and timely with its service”

Helpful Report

Posted 2 years ago

“Prompt delivery and easy to use service with accurate description of items.”

Helpful Report

Posted 2 years ago

“Excellent company. Great customer service and very easy to contact them.”

Helpful Report

Posted 2 years ago

“Great, as usual: beauties of notebooks and diaries.. quick delivery. Perfect condition.”

Helpful Report

Posted 2 years ago

“Excellent service thank you”

Helpful Report

Posted 2 years ago

The Pen Company is rated 4.9 based on 9,676 reviews