The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,353 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good with updates about my order and the product is perfect. Super impressed with the quality and the box it came in. Very beautiful!”

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Posted 2 years ago

“Excellent quality selection, competitively priced and outstanding customer support. Jake is great to work with!”

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Posted 2 years ago

“They are very professional, efficient and honest 👍🏻👍🏻👍🏻 I will always get my diaries from the pen company. They have the widest selection. I am from Singapore and they offer fast and excellent service. I have been buying from them since 2019. Very happy and glad that I found The Pen Company 🙏🏻🙏🏻🙏🏻”

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Posted 2 years ago

“Delivered what I ordered in a timely manner.”

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Posted 2 years ago

“Very helpful assistance over the phone before ordering. Easy to order online and delivered promptly. Thank you.”

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Posted 2 years ago

“Nice product, great assortment but UK Companies should inform that EU tax goes on top.”

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Posted 2 years ago

“Can't find this in Singapore and managed to snapped the Green Aion for such a great price. Item packed with recycled boxes a huge pkus. Speed of delivery was speedy, within a week from UK to Singapore. I adore the pen and case everyday”

The Pen Company 5 star review on 1st August 2023

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Posted 2 years ago

“Great communication, speedy delivery. Would def recommend”

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Posted 2 years ago

“Excellent service and fast international shipping”

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Posted 2 years ago

“We recently purchased a Watermans Carene pen from The Pen Company as a graduation present for our granddaughter. The correspondence and delivery were excellent. Would recommend them to anyone.”

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Posted 2 years ago

“Overseas order, (Australia), and The Pen Company had the best prices and shipping compared to all other retailers that I checked for this particular item. Correspondance was very good and shipping was reasonably fast.”

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Posted 2 years ago

“I am very pleased with my purchase, a Pelikan M600 medium nib Black/Red. The Pen Company's service was great. Although I am in the US my pen arrived about two working days after I ordered it. A Pelikan M800 is on my wish list and/or possibly a Pelikan M1000.”

The Pen Company 5 star review on 29th July 2023

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Posted 2 years ago

“I order collector pencils and Bleu Klain box set arrive damage because the pacage was loose. As I want them to collect, I was unable to save the box and kept the pencils. The pencils with no box lost value. All this because the pacage was not properly packed for to travel overseas.”

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Posted 2 years ago

“I use this company every year to buy my Paper-blanks diary - good selection and speedy delivery”

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Posted 2 years ago

“Love the pen really good to use and quick delivery”

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Posted 2 years ago

“A 1st rate company to deal. Purchasing process easy and straightforward. Will definitely continue to use the Pen Company.”

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Posted 2 years ago

“I'm a repeat customer many times over - and I have nothing but praise for TPC. Many thanks.”

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Posted 2 years ago

“Reviewing multiple orders, really can't say enough good things about this website. They feed my stationary and pen addiciton, have rare replacement parts, amazing catalog. Considering how far they are from me shipping is fast and cross atlantic. Will always be a regular customer.”

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Posted 2 years ago

“Excellent service. Delighted with pen and engraving. Recommended.”

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Posted 2 years ago

“We got an engraved pen for our children’s teacher, it was amazingly done and they loved it. Quick delivery as well, excellent job from start to finish.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,353 reviews