The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,685 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pen I wanted at the price I needed! You may it easy to find a new fountain pen for the journal I was using to write an academic paper. My old pen didn't adhere to the paper as well as I wanted. My new Pelikan with its broad nib is perfect! I also use it now for greeting cards and other personal correspondence. Thank you!”

Helpful Report

Posted 3 years ago

“I’m delighted with my diary, always 1st class service from this company”

Helpful Report

Posted 3 years ago

“I love this company. I always buy through them. Service is excellent. Give clear information about what is on offer. Wick delivery .”

Helpful Report

Posted 3 years ago

“This is the fourth pen we have ordered for our grandchildren's twenty first birthdays . We have had the pens engraved and they have all looked very modern and smart. The service was brilliant! Thank you ! Four down , three to go !”

Helpful Report

Posted 3 years ago

“Very good service. A great range of diaries to choose from.”

Helpful Report

Posted 3 years ago

“Excellent service and best prices found. Ordered three pens and mechanical pencils, with engraving and delivered within a few days.”

Helpful Report

Posted 3 years ago

“Ordered a Lamy Foutain pen and separate leather holder - annoyingly latter is a fraction too small ( and that after I looked for "suitability which I did not find) Good quality and delivered early.”

Helpful Report

Posted 3 years ago

“I have bought lots of stuff from The Pen Company. Every order has been perfect. Delivery is always very quick and their prices are keen. I will keep coming back 😁.”

Helpful Report

Posted 3 years ago

“Every year I order a Paperblanks diary from The Pen Company. I have already ordered my 2024 diary which I received promptly, as always. Very happy with the service.”

The Pen Company 5 star review on 11th September 2023

Helpful Report

Posted 3 years ago

“Excellent service Lovely paperblanks diary. Prompt delivery and careful packaging”

Helpful Report

Posted 3 years ago

“They've been prompt with all my orders, everything was well packaged and communications were good. Their prices are very competitive too :)”

Helpful Report

Posted 3 years ago

“The Pen Company is wonderful. I have purchased several pens and they have all been delivered to my New Zealand address within the 5 to 10 days promised, in perfect condition. The range of pens and accessories is huge and the website is fantastic. The service from James and Jack has been superb and I have nothing but praise for this company and will only order from them for consumables and, dare I say it, more pens!”

Helpful Report

Posted 3 years ago

“Excellent service. Website is easy to use. Wonderful selection of products. Ordering & payment very simple. Order arrived, as promised, within three days and no delivery charge! Well done Pen. Thanks.”

Helpful Report

Posted 3 years ago

“Very good quality leather pen holders. The leather sleeves fit the Fisher Space Pens perfectly!”

Helpful Report

Posted 3 years ago

“Excelente service & great selection”

Helpful Report

Posted 3 years ago

“Quick delivery , good price and exactly what I wanted”

Helpful Report

Posted 3 years ago

“Fantastic service..Highly recommended..Ordered pen 3pm and it arrived next day…yer can’t get better than that…100% A very very satisfied customer…Many thanks.”

Helpful Report

Posted 3 years ago

“Fast international delivery, good quality”

Helpful Report

Posted 3 years ago

“After the button on my pen fell off I thought I wouldn't be able to wear my pen in my pocket again. Thankfully I found this company and purchased a new top which came very quickly and at a reasonable price. Now my 10 year old pen is almost as good as new again.”

Helpful Report

Posted 3 years ago

“As usual I ordered my new diary. Unfortunately I ordered the wrong one so called to see if I could return it. The Pen Company dealt with me immediately with no fuss. I ordered the right diary which I paid for and when I returned the wrong one I was refunded the cost of that. They are very efficient and a pleasure to deal with. I would definitely recommend them.”

Helpful Report

Posted 3 years ago

The Pen Company is rated 4.9 based on 9,685 reviews