The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,685 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and arrived on time.”

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Posted 3 years ago

“Needed registrars Ink quickly, fulfilled quickly. Will consider using again”

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Posted 3 years ago

“Superb, as expected, good delivery.”

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Posted 3 years ago

“I bought several Kaweco fountain pens and ink cartridges, and I was delighted with the service since I am from the US. I will bookmark The Pen Company for future needs.”

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Posted 3 years ago

“Very fast and professional... everything went smooth”

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Posted 3 years ago

“Get my Paperblanks diary from here every year. Great choice at good prices! Really fast free delivery too! Exceptional service!! Thank you! xxxx”

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Posted 3 years ago

“Easy ordering with a good choice and a Very fast delivery”

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Posted 3 years ago

“Excellent service as always. Always buy my Paperblanks diary from The Pen Company. Best price and free postage. What's not to like?”

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Posted 3 years ago

“Good service, easy to buy, order arrived quickly”

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Posted 3 years ago

“Brilliant as usual! Lovely quality product, fast delivery.”

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Posted 3 years ago

“Found the perfect shop to purchase the pen I owned as a teenager, being 51 now I wanted to look up an old pen friend, the Fisher bullet space pen. The pen company had an amazing choice and fantastic competitive prices. It was easy to order from and came well packaged and fast delivery. Will definitely use again.”

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Posted 3 years ago

“Excellent service, prompt delivery, very good website.”

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Posted 3 years ago

“Excellent service, information and quality of goods. Very pleased with no charge for postage too”

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Posted 3 years ago

“Easy to deal with. Straight forward website and item arrived in a few days. All good”

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Posted 3 years ago

“Great International delivery and fast !”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Answered my email fast! Went through with the purchase of a Lamy St and Lamy Cp, no regrets. They work and look amazing . No visible blemishes.”

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Posted 3 years ago

“I was so pleased with the engraved fountain pen I purchased. It was a law school graduation gift for my son and he loves it. It truly is an elegant writing implement with which, he can use to sign his name in style.... despite this age of electronic signatures! Thank you!”

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Posted 3 years ago

“I telephoned with a query before ordering, very helpful and attentive. Confidently placed my order. My order arrived the next day, beautifully engraved. Definitely deserving of 5 stars for customer service.”

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Posted 3 years ago

“I love these pens. They are often very pricey, and the selection is less than ideal. The Pen Company not only had the colors I wanted, but the price was very fair and reasonable. The pens shipped across the pond quickly, and all was in the proper order. Would order from again!”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,685 reviews