The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,353 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, information and quality of goods. Very pleased with no charge for postage too”

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Posted 2 years ago

“Easy to deal with. Straight forward website and item arrived in a few days. All good”

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Posted 2 years ago

“Great International delivery and fast !”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Answered my email fast! Went through with the purchase of a Lamy St and Lamy Cp, no regrets. They work and look amazing . No visible blemishes.”

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Posted 2 years ago

“I was so pleased with the engraved fountain pen I purchased. It was a law school graduation gift for my son and he loves it. It truly is an elegant writing implement with which, he can use to sign his name in style.... despite this age of electronic signatures! Thank you!”

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Posted 2 years ago

“I telephoned with a query before ordering, very helpful and attentive. Confidently placed my order. My order arrived the next day, beautifully engraved. Definitely deserving of 5 stars for customer service.”

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Posted 2 years ago

“I love these pens. They are often very pricey, and the selection is less than ideal. The Pen Company not only had the colors I wanted, but the price was very fair and reasonable. The pens shipped across the pond quickly, and all was in the proper order. Would order from again!”

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Posted 2 years ago

“Perfect new pen, quickly delivered (to the US). I messed something up on my order and needed a little help. Cheerful and prompt assistance.”

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Posted 2 years ago

“I ordered a Peperblanks diary from the Pen Company. Delivery was free and it arrived within a couple of days, well packaged to avoid any damage. The diary itself is beautiful. I will order from this company again.”

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Posted 2 years ago

“Love my 2024 diary, super fast delivery too”

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Posted 2 years ago

“Smooth and quick service and delivery Ordered graf von refills from singapore and received them within a week!”

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Posted 2 years ago

“Ordered a diary for 2024 and 2 pens. One was for a birthday gift but I couldn't resist one for myself. The diary is beautiful. Delivery was speedy. Very pleased.”

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Posted 2 years ago

“Very impressed - great prices”

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Posted 2 years ago

“It was easy to find what I wanted on The Pen Company website. The item was delivered promptly and it was well packaged. No complaints.”

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Posted 2 years ago

“The Pen Company is very efficient. My order always arrives within days. I've never had any issues.”

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Posted 2 years ago

“Fabulous service.. always buy my lovely diaries from here. Thank you from a very happy customer. Sue”

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Posted 2 years ago

“Thrilled I was able to find refill for my purse pen. Price was fair and shipping prompt. Thank you.”

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Posted 2 years ago

“I get my beautiful Paperblanks diaries from here every year, one for work, one for life and one for my husband! I'd rather support a small business, they are absolutely brilliant if there are any issues at all and the diaries always arrive quickly and safely. I highly recommend The Pen Company!”

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Posted 2 years ago

“Excellent service. Very quick dispatch and delivery. Very pleased with pen.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,353 reviews