The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,676 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service - great range of itoms - speedy delivery - I would recomend them.”

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Posted 2 years ago

“Pencil was as described. Arrived promptly. Would use this company again”

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Posted 2 years ago

“Easy to use website. Products a fair price, and they were delivered quickly and well packaged. I’m sure I’ll use this company again.”

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Posted 2 years ago

“The Pen Company gave me a great price on an A4 weekly planner diary. It was a lovely design and arrived well packaged and in the time frame indicated. I have very little to say because everything was so smooth. I'll definitely be back for my next diary for 2025!”

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Posted 2 years ago

“Excellent service. Prompt despatch.”

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Posted 2 years ago

“The customer services were very good. Responses were very quick, friendly and helpful.”

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Posted 2 years ago

“The Pen Company ships super fast and the customer service is extremely helpful!”

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Posted 2 years ago

“The Pen Company had the nibs I was looking for, prompt service, good quality .”

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Posted 2 years ago

“Great Service!”

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Posted 2 years ago

“Very fast despatch , refills as described (genuine) , what more can I say ?”

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Posted 2 years ago

“I have good buying experience.”

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Posted 2 years ago

“Nice price.”

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Posted 2 years ago

“Quality diaries, excellent prices on sale. Fast delivery!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to use website, value for money & quick delivery”

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Posted 2 years ago

“Excellent customer service, fast delivery and very pleased with my Lamy Joy calligraphy pen & nibs”

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Posted 2 years ago

“I was looking for a particular type of calligraphy pen and searched advertisements on line for the one I thought was most suitable . The Pen Company advertisement was clear and informative .The pen delivered was just what I searching for . The delivery was fast and efficient . My pen was not expensive which somehow made the experience of using the Pen Company even better !”

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Posted 2 years ago

“Best Company I have had the pleasure to buy from. They have all the hard to find items, ship quickly, and great to deal with. highly recommend.”

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Posted 2 years ago

“Pens are excellent- arrived late however !”

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Posted 2 years ago

“Good choice at a good price and delivery was very quick a really professional company. I will definitely use again.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,676 reviews