The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,353 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to find what I needed, part has given a favourite pen a new lease of life. Slightly slow delivery time, but this wasn't urgent. No problems.”

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Posted 2 years ago

“Speedy Delivery, smooth transaction, nice pen, thankyou.”

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Posted 2 years ago

“I have dealt with this company before and have always found the service First Class. Would recommend them reliable and excellent service. J West (Mrs)”

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Posted 2 years ago

“I order my pocket diary from this Company every year. A very reliable and efficient service.”

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Posted 2 years ago

“The second time I have used The Pen Company to purchase my Paperblanks diary. Extremely satisfied with the prompt and efficient service provided by this business.”

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Posted 2 years ago

“Excellent service. Fast delivery. Quite competitive prices. Recommend !”

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Posted 2 years ago

“Great service thank you”

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Posted 2 years ago

“Good quality and fast delivery”

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Posted 2 years ago

“You described the part accurately and shipped it promptly. I'll plan to purchase again if the need arises.”

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Posted 2 years ago

“Outstanding customer service, and very reasonably priced products.”

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Posted 2 years ago

“Very speedy service. Will use again.”

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Posted 2 years ago

“This was a very quick and easy experience ordering a specialty pen with custom engraving. I would certainly recommend this to anyone.”

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Posted 2 years ago

“My business/ personal diary supplier! Outstandingly helpful and fairly priced. Thank you. Brian Waters”

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Posted 2 years ago

“Efficient and good value”

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Posted 2 years ago

“Pen is fabulous. The prices are very fair. Will buy from them again.”

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Posted 2 years ago

“Excellent service as always”

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Posted 2 years ago

“Have been buying diaries online for the last twelve years. Impeccable service.”

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Posted 2 years ago

“Easy to order, paperblanks diaries are a must. Arrived really quickly, well packaged. Great service.”

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Posted 2 years ago

“The Pen Company always provide the best service - easy ordering and quick delivery.”

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Posted 2 years ago

“refill as described and arrived on time”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,353 reviews