The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,353 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company that I always go to for my yearly diary. Customer service is quick to respond to queries & really helpful. Items are sent out fast, well packed, arriving in superb condition. I am always delighted & a returning customer, highly recommending The Pen Company!”

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Posted 2 years ago

“Excellent pen, great service. Use every year to get a diary and some refills. Speedy delivery. All good!”

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Posted 2 years ago

“Had a great price on the pen I wanted. Arrived quickly, and well packaged. Absolutely loving it. Have recommended them to friends and will happily continue to. Happy to use them again.”

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Posted 2 years ago

“Competitive pricing, extremely speedy postage and an actual knowledge and very pleasant person answered the phone when I had an enquiry. An independent company as far as I'm aware and they deserve your custom, overall excellent”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“Have bought a special diary for my dad for several years now. Always a fast delivery service.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Your package arrived very quickly, was beautifully packed. Thank you for having these Lamy components available to your US pen enthusiasts!”

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Posted 2 years ago

“Good price and arrived on time.”

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Posted 2 years ago

“Needed registrars Ink quickly, fulfilled quickly. Will consider using again”

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Posted 2 years ago

“Superb, as expected, good delivery.”

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Posted 2 years ago

“I bought several Kaweco fountain pens and ink cartridges, and I was delighted with the service since I am from the US. I will bookmark The Pen Company for future needs.”

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Posted 2 years ago

“Very fast and professional... everything went smooth”

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Posted 2 years ago

“Get my Paperblanks diary from here every year. Great choice at good prices! Really fast free delivery too! Exceptional service!! Thank you! xxxx”

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Posted 2 years ago

“Easy ordering with a good choice and a Very fast delivery”

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Posted 2 years ago

“Excellent service as always. Always buy my Paperblanks diary from The Pen Company. Best price and free postage. What's not to like?”

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Posted 2 years ago

“Good service, easy to buy, order arrived quickly”

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Posted 2 years ago

“Brilliant as usual! Lovely quality product, fast delivery.”

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Posted 2 years ago

“Found the perfect shop to purchase the pen I owned as a teenager, being 51 now I wanted to look up an old pen friend, the Fisher bullet space pen. The pen company had an amazing choice and fantastic competitive prices. It was easy to order from and came well packaged and fast delivery. Will definitely use again.”

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Posted 2 years ago

“Excellent service, prompt delivery, very good website.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,353 reviews