The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,877 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous

Anonymous // 01/01/2019

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“Tom was very efficient, & pleasant.”

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Posted 1 year ago

“The right spares, the right price and delivered in a timely manner.”

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Posted 1 year ago

“Clear website, was able to complete the order by phone when there was a glitch in the online payment process. Everything received as ordered, on time and securely packaged.”

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Posted 1 year ago

“Great Price Superfast Delivery Ist Class Service”

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Posted 1 year ago

“Quick delivery and well packaged. Will derinitely but from again.”

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Posted 1 year ago

“Website & customization instructions are clear and comprehensive. Product delivered in a timely manner and as expected. Will not hesitate to order again.”

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Posted 1 year ago

“Great pen at a great price. Arrived across the pond without damage or delay.”

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Posted 1 year ago

“I am new to collecting pens. I have phoned twice, the gentleman who answered was very patient, offered advice, and was friendly. I will use the company again, prices seemed good. Mai I suggest some sort of incentive for customers”

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Posted 1 year ago

“Good service, ink works well in my fountain pen, great range of colours.”

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Posted 1 year ago

“Excellent products delivered very promptly.”

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Posted 1 year ago

“Great range at good prices Had the spares for my Lamy fountain pen which I have looked all over for. Delivered quickly. Definitely recommend”

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Posted 1 year ago

“Product as described and decent delivery time. Thanks!”

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Posted 1 year ago

“I purchased few items from The Pen Company and very happy with their products and service. Highly recommend.”

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Posted 1 year ago

“I ordered 15 Tombow ABT brush pens, they arrived speedly and all in perfect condition. Excellent price too.”

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Posted 1 year ago

“Pelikan fountain pens really are the luxury of fine writing instruments that serve both daily and occasional writing pleasures. I love shopping with The Pen Company. The service is always Perfect, fast, reliable, and the selection is excellent. Thank you yet again, for my beautiful Pelikan fountain pen!!”

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Posted 1 year ago

“cheap pen + free engraving??? literally such good value!”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Had my Parker pen for 44years still going strong new refill arrived promptly.thank you”

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Posted 1 year ago

“Really helpful and knowledgable, and stocked with a wide range of parts!”

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Posted 1 year ago

“While I was unable to make an order the regular way on the website, I reached out to the staff at The Pen Company and they returned my message right away and helped me put in my order manually. They were very helpful and responsive and helped me get the items I wanted. I will definitely consider purchasing here again. It was a great experience!”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 8,877 reviews