The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,632 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order, arrived in a timely manner.will be using you again”

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Posted 1 year ago

“The Pen Company delivered the ink cartridges that I wanted bit that the manufacturer no longer had in stock. It did so promptly and efficiently at a reasonable price I would use the Pen Company again.”

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Posted 1 year ago

“Excellent company, needed to add something to my order which they did so didn't need to reorder it as a separate order and pay 2 forms of postage, excellent communication to let me know when recieving stock was slow, thank you, have used several times.”

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Posted 1 year ago

“Delivered as promised; fair price; great pen”

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Posted 1 year ago

“I don’t write reviews or rate businesses. I did give you five stars (⭐️ ⭐️ ⭐️ ⭐️ ⭐️) however. Your service was fine; the new pen tip is excellent.”

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Posted 1 year ago

“Excellent service. Great advice and the order was despatched, including engraving, the very same day. Would recommend this company. Thank you.”

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Posted 1 year ago

“I was having real problems finding green refills for Lamy rollerball pens. Four online pen companies were sold out, as was Lamy itself. Amazon wanted £20 for three. The Pen Company supplied three for £13 which was great value, received three days after ordering, and well packed. I would definitely recommend the company.”

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Posted 1 year ago

“Great choice of products, easy purchase process and a timely delivery - Would definately buy from the Pen Company, again.”

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Posted 1 year ago

“Easy to use website . Product delivered within delivery schedule as stated . Very pleased with overall service .”

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Posted 1 year ago

“Not used the product yet, but was happy with the service and speed of delivery”

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Posted 1 year ago

“Excellent value and service. Could not be faulted.”

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Posted 1 year ago

“Absolutely brilliant! Quick postage, good price and really well packaged even when just buying a refill.”

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Posted 1 year ago

“I bought an S. T. Dupont Lighter of all things here. Simple and fast delivery to the U.S. Expect a tarrif bill from FedEx, it won't necessarily be part of the charge for the product. I had the lighter authenticated as well, so this is a company I now trust.”

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Posted 1 year ago

“Very good service!!! Perfect product (Waterman Pen) available”

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Posted 1 year ago

“Very happy with the nib.”

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Posted 1 year ago

“Excellent company - had exactly what I wanted at a very reasonable price. Delivered within a week of ordering. Amazing !”

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Posted 1 year ago

“There was an issue with the order being delivered to the incorrect address due to an error by the courier but the Pen Company proactively dealt with the courier company to ensure the package was re delivered later the same day, excellent service Very pleased with the pen”

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Posted 1 year ago

“Excellent service, item well packaged and promptly delivered …”

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Posted 1 year ago

“Always had prompt and efficient service from The Pen Company-and a great selection of pens and accessories.”

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Posted 1 year ago

“Great product and great service,,, thank you”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,632 reviews