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The Pen Company Reviews

4.9 Rating 9,345 Reviews
96 %
of reviewers recommend The Pen Company
4.9
Based on 9,345 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026
Verified Customer
The Pen Company 5 star review on 14th December 2025
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The Pen Company 5 star review on 10th September 2025
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The Pen Company 5 star review on 3rd September 2025
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The Pen Company 5 star review on 20th August 2025
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The Pen Company 5 star review on 26th May 2025
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The Pen Company 5 star review on 26th May 2025
Verified Customer
90
Anonymous
Anonymous  // 01/01/2019
Easy acces and very good page
Helpful Report
Posted 1 year ago
Excellent service delivering swiftly what I wanted. I recommend them
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Posted 1 year ago
They're brilliant, I get my Paperblanks diaries from them every year. No fuss, free delivery, and I'm happy to support a small business rather than Amazon.
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Posted 1 year ago
Great selection of products along with fast and friendly service.
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Posted 1 year ago
Great product great quality great price
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Posted 1 year ago
Great Company, had exactly what I wanted. The delivery was prompt.
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Posted 1 year ago
Followed up my order very fast and dispatched very quickly too (same day as order) even through I had an engraving done. Thanks
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Posted 1 year ago
Beautiful pen reasonably priced! Shipping was secure and prompt and communication was fine. Excellent experience all around.
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Posted 1 year ago
Excellent service and product. Price also competitive- very happy. Will definitely use The Pen Company again.
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Posted 1 year ago
I ordered 2 cartridges for my Boss pen, they had all the colours i required in stock, Very fast shipping as arrived in 2 days.! I will be returning when I need further ink or refills. Thank you kindly.
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Posted 1 year ago
I always order my Paper Blanks diary from The Pen Company and, as usual, it arrived promptly, perfectly wrapped and in perfect condition. Not much to say as all went so smoothly. Thank you.
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Posted 1 year ago
Fantastic Service, great product. Very Happy.
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Posted 1 year ago
I've lost count of how many years I have ordered my annual diary from The Pen Company, but every year is the same excellent service and quality! I always look forward to September when I can order my new diary..
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Posted 1 year ago
First-class service from a first-class company. Thank you.
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Posted 1 year ago
Good service and best price, we need this choice from from an ever dwindling industry.
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Posted 1 year ago
Lovely products and good service
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Posted 1 year ago
My order was despatched promptly, and arrived well packaged and in good condition. I would confidently buy from this company again.
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Posted 1 year ago
Great selection and speedy dispatch. No complaints, would order again!
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Posted 1 year ago
I have been using the pen company for many years now for my annual diary and always had complete satisfaction.
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Posted 1 year ago
Order my A6 Paperblanks diary every year. Always satisfied. Still use pen and pencil to record where I should be! Thanks
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Posted 1 year ago
The Pen Company is rated 4.9 based on 9,345 reviews