The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,470 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and beautiful products. Delivery very prompt. Highly recommend.”

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Posted 4 months ago

“Very good thanks”

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Posted 4 months ago

“I purchased a beautiful Graf Von Faber Castell Classic in sterling silver and was immediately impressed with The Pen Company. They had my preferred specialty grind (Oblique Medium) in stock and their prices were very competitive on the online market. My order was shipped promptly and arrived very fast through international shipping. I look forward to doing more business with The Pen Company in the future, and thank you for a brilliant pen!”

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Posted 4 months ago

“Fantastic diaries - buy one every year!”

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Posted 4 months ago

“Ordered pen refills, paid for them, company sends refills advising arrival time, got the refills a day earlier. Good job.”

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Posted 4 months ago

“Very quick turnaround. Reasonable prices. I had a minor issues and was happy to have received quick, speedy customer service. Will use again.”

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Posted 4 months ago

“Order dealt with rapidly and accurately. Many thanks.”

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Posted 4 months ago

“Competitive price, really well packaged and arrived in good time. Called the company for advice, really helpful, knowledgeable and informative. Highly recommend”

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Posted 4 months ago

“Fast shipping, quick communication, and a beautiful pen. Great experience.”

The Pen Company 5 star review on 13th December 2025

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Posted 4 months ago

“Best Diamine ink seller in the world!”

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Posted 4 months ago

“Prompt delivery of refills , excellent service”

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Posted 4 months ago

“Great thanks”

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Posted 5 months ago

“I have been ordering from this Company for a few years and always found them to be exceptional with processing and delivering my orders”

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Posted 5 months ago

“My diary was delivered quickly and was securely packaged. A very good service,thank you.”

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Posted 5 months ago

“The service was very kindnesses and attentionable. The price of the pen was very fair and reasonable and very, very competitively.”

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Posted 5 months ago

“This was my third time placing an order with The Pen Company and once again it was a smooth experience. They offer an excellent variety of products at great prices and the shipping is always fast. It’s my go-to online shop when it comes to pens. Highly recommended ✒️”

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Posted 5 months ago

“I was delighted to discover some hard to find inks on the site and at a great price. They were dispatched very quickly and arrived well packaged. I'd definitely order from The Pen Company again.”

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Posted 5 months ago

“I’ve had diaries from this company for several years, service has never diminished and I will be ordering again.”

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Posted 5 months ago

“Great selection of products, with super speedy delivery!”

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Posted 5 months ago

“I've bought my annual diary from The Pen Company for several years now and they never disappoint.”

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Posted 5 months ago

The Pen Company is rated 4.9 based on 9,470 reviews