The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,710 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Items received on time Easy to order and just what I wanted”

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Posted 5 months ago

“Always brilliant customer service. Will definitely order again”

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Posted 5 months ago

“Nice products and good service.”

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Posted 5 months ago

“As expected”

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Posted 5 months ago

“Nice product delivered exactly as described”

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Posted 5 months ago

“I am very satisfied with the service of The Pen Company. I posted my orders and got everything online within a week. All orders received to satisfaction and swiftly. No complaints. Efficient and easy to use.”

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Posted 5 months ago

“Very happy with the service, my favourite pen, and gorgeous ink. Thank you.”

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Posted 5 months ago

“Great price for my Sailor 1911 - the best I could find. Sadly the pen really didn't suit me BUT The Pen Company did nor hesitate to accept a return of the pen and quickly issued a full refund. Good old-fashioned SERVICE. Who could ask for more?”

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Posted 5 months ago

“Great selection of products and fast delivery service.”

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Posted 5 months ago

“Always excellent. Easy to order and prompt delivery. Recommended.”

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Posted 5 months ago

“So happy with the product I purchased and the service from this company was exceptional and would highly recommend this company”

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Posted 5 months ago

“Excellent customer service, a very fast response and resolution from James. I would recommend.”

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Posted 6 months ago

“My order was processed in a timely manner. Pen received, was just as I saw online. New condition. And exactly what I whated. No issues. Would definitely consider doing business with Pen Company again.”

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Posted 6 months ago

“An exemplary pen store. Great selection of brands, pricing and service. Of the dozen or so pen stores I patronize, The Pen Company is one of the best. Thank you.”

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Posted 6 months ago

“I'm very happy with my new kaweco blue stonewashed! Its a beauty and great pocket pen. Delivery was reasonable for overseas destination and nicely packed. Thank you 🙏🏽”

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Posted 6 months ago

“It's groovylicious. It writes great.”

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Posted 6 months ago

“My order was almost wonderful. Relatively quick shipping, nicely packaged. But I had one bottle of ink that leaked. Lost a portion and it ruined a few of the bottles’ labels. Reached out to the company and did not get a response. Unfortunate. Otherwise would’ve been a great review.”

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Posted 6 months ago

“A good company and good service!”

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Posted 6 months ago

“Lovely inks. Great service.”

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Posted 6 months ago

“The items came as advertised. Reasonable prices compared to other sellers.”

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Posted 6 months ago

The Pen Company is rated 4.9 based on 9,710 reviews