The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, thank you. Would recommend.”

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Posted 4 years ago

“Great service once again. I think this is my hird diary ordered from them and I’ve bought many refills. Always prompt and good packing.”

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Posted 4 years ago

“It was such a great experience, thank you The Pen Company.”

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Posted 4 years ago

“Great selection of products, well priced, swiftly & efficiently delivered”

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Posted 4 years ago

“received very fast thanks 😊”

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Posted 4 years ago

“Exactly what I wanted”

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Posted 4 years ago

“Quick and easy process of ordering and super fast delivery as always. I look forward every year choosing my Paperblanks diary!”

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Posted 4 years ago

“I have shopped with The Pen Company for several years and cannot praise them too highly on their excellent customer service. The website is easy to navigate and ordering very straightforward along with speedy delivery. Products are of the highest quality as detailed in the description. I would most definitely recommend buying from this company.”

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Posted 4 years ago

“I like to buy my diaries from The Pen Company if you ring with an enquiry you always speak to a charming helpful person when I ordered my 2022 Paperblanks diary online it arrived the very day next STUNNING CUSTOMER SERVICE thank you very much”

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Posted 4 years ago

“Anyone who loves to use a "real" pen will find this company a joy to use. Prices are reasonable, service is swift and accurate. Packaging was correct, but not over-used.”

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Posted 4 years ago

“I was very satisfied with my purchase!! Thank you”

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Posted 4 years ago

“Ordered these several years running now. Excellent quality and service. Ordered one day delivered the next.”

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Posted 4 years ago

“This is the 3rd year I have purchased my diary from The Pen Company. I love to have an actual book instead of using the calendar on my iPhone and these diaries are the best I’ve ever had. I would definitely recommend”

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Posted 4 years ago

“Speedy efficient ordering & delivery”

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Posted 4 years ago

“Brilliant fast service ! They even amended my order as I’d ordered the wrong colour item Would highly recommend!”

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Posted 4 years ago

“Bought a Paperblanks 2022 diary. Excellent service and quick delivery, I'm very pleased and can highly recommend the Pen Company.”

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Posted 4 years ago

“diary arrived as promised, best value & company keeps you up to date with delivery Bought 2nd diary from here...very good”

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Posted 4 years ago

“Excellent service, Diary arrived earlier than expected.”

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Posted 4 years ago

“Very efficient. Turnaround faster than expected. My "go to" for paperblanks products”

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Posted 4 years ago

“Very happy with service, delivery and communication before and after delivery. Purchase my Paperblank diaries here every year, very reliable.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews