The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,719 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Order arrived promptly.”

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Posted 4 years ago

“Great service! Fast and reliable. Many years I order your prodacts. Thank you for everything!”

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Posted 4 years ago

“Excellent interesting and unique products, found exactly what I wanted to order. Arrived very quickly. Perfect thank you.”

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Posted 4 years ago

“Used Pen Company for several years; Great service”

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Posted 4 years ago

“I was so pleased to discover a website where I could find a refill for my Parker ballpoint but also some ink cartridge refills in colours other than blue/ black for my cartridge pen. Also couldn’t believe the speed of delivery”

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Posted 4 years ago

“Supplied very quickly, quality pen & ink, bought as a present for an 8yr old granddaughter who is suitably impressed & enjoys using! Result!”

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Posted 4 years ago

“Very prompt service. Order placed and despatched by 1st class post same day.”

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Posted 4 years ago

“Reliable first class product and service. That's why we keep coming back.”

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Posted 4 years ago

“super Service”

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Posted 4 years ago

“I’ve been ordering a paper Blanks Diary from them for 3 years.. it’s the only place I can find that has a selection of vertical week in view diary’s., Fast delivery excellent service..”

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Posted 4 years ago

“Excellent service yet again. Highly recommend”

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Posted 4 years ago

“I have ordered a Pelikan 600 from you and also a Pelikan 600 Fine nib. They both arrived after about a week ( I live in Thailand) and the cost was much lower than you'd expect to pay on any other site. I intend to buy from you in the future as your service is excellent. Regards P. Rosne”

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Posted 4 years ago

“Such a friendly, helpful company to deal with. In recent years I have ordered my Paperblank diary through them, I only wish I needed to order more!”

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Posted 4 years ago

“I was gifted a fountain and biro pen set by Sheaffer many years ago and fell in love with Sheaffer pens. I have recommended them to my family and friends as excellent gifts for all ages. I am currently using the Sheaffer 300 Fountain and Ballpoint Pens with Gold trim Sheaffer. I write a lot neater with my Sheaffers!”

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Posted 4 years ago

“Excellent all round service. Well priced. Good quality engraving and very fast delivery. Highly recommended.”

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Posted 4 years ago

“Tom gave me excellent service. I ordered a 2021 diary but then discovered within half an hour a diary that better suited me. Tom was able to make an immediate swap with the diary I wanted and send me an email to let me know what he done. The very next day my diary arrived! Exemplary service – I could not have asked for better. I have no hesitation in recommending your company. Carol”

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Posted 4 years ago

“Excellent service as always and beautifully packaged. I am so glad to have found this company and love the service they provide.”

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Posted 4 years ago

“Bought 2 pens and had them engraved as congratulations presents. They were quick and the engraving looks fantastic”

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Posted 4 years ago

“On the basis of my one order of ink I was well pleased with the speed of delivery and the fact that over £20 it was free.”

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Posted 4 years ago

“I love paperblanks diarys and always buy them each year, The Pen Company were so helpful when by mistake I ordered the incorrect one, thank you”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,719 reviews