The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,485 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely experience, especially as I had difficulty in finding exactly what I wanted. James was wonderful and I got my diary with no problem at all. And what's more, your stock is just my style!! Thank you, Mo Shepherd”

Helpful Report

Posted 3 years ago

“This pen was bought for one of my Grand-daughters. It does look good so I hope she will like it! Many thanks for a prompt delivery.”

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Posted 3 years ago

“The most excellent service and excellent product. I would certainly use them again.”

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Posted 3 years ago

“I have been a customer for years. The service is always great. The pens have always been flawless and most satisfying. James is attentive and helpful in finding exactly what I want. I highly recommend buying from The Pen Company.”

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Posted 3 years ago

“Beautiful products and great service! I buy my diary every year from The Pen Company and I'm never disappointed.”

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Posted 3 years ago

“Easy to order and diary arrived in good time and in good order.”

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Posted 3 years ago

“Excellent choice of diaries, clearly presented, easy to order and arrived very promptly.”

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Posted 3 years ago

“Have used the Pen Company for a number of years to get our annual diary. Never had an issue, always arriving speedily.”

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Posted 3 years ago

“Prompt, and efficient service.”

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Posted 3 years ago

“Excellent service as always with this company! Next day delivery with no postage charge! Easy to order on website. Highly recommended!”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“Everything worked well, as it should.”

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Posted 3 years ago

“The Pen Company are super-efficient and super-speedy. The company has a great choice of products and I like dealing with them.”

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Posted 3 years ago

“Bought a Hugo Boss pen for son’s 40th birthday. Very stylish grey pen, which arrived safely and well packed. Worked well when tried, but not given gift yet.”

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Posted 3 years ago

“Very good product efficient delivery.”

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Posted 3 years ago

“I ordered a paperblanks diary. The service was prompt and no delivery charge!”

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Posted 3 years ago

“Fast, efficient service.”

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Posted 3 years ago

“Ordered a diary. It arrived in super quick time. Diary as expected as I order this brand each year.”

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Posted 3 years ago

“Easy to use the website and my order arrived promptly and was expertly packaged.”

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Posted 3 years ago

“excellent pens good price fast delivery very happy with the pen company :) thanks”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,485 reviews