The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt despatch.”

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Posted 2 years ago

“The customer services were very good. Responses were very quick, friendly and helpful.”

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Posted 2 years ago

“The Pen Company ships super fast and the customer service is extremely helpful!”

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Posted 2 years ago

“The Pen Company had the nibs I was looking for, prompt service, good quality .”

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Posted 2 years ago

“Great Service!”

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Posted 2 years ago

“Very fast despatch , refills as described (genuine) , what more can I say ?”

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Posted 2 years ago

“I have good buying experience.”

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Posted 2 years ago

“Nice price.”

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Posted 2 years ago

“Quality diaries, excellent prices on sale. Fast delivery!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to use website, value for money & quick delivery”

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Posted 2 years ago

“Excellent customer service, fast delivery and very pleased with my Lamy Joy calligraphy pen & nibs”

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Posted 2 years ago

“I was looking for a particular type of calligraphy pen and searched advertisements on line for the one I thought was most suitable . The Pen Company advertisement was clear and informative .The pen delivered was just what I searching for . The delivery was fast and efficient . My pen was not expensive which somehow made the experience of using the Pen Company even better !”

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Posted 2 years ago

“Best Company I have had the pleasure to buy from. They have all the hard to find items, ship quickly, and great to deal with. highly recommend.”

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Posted 2 years ago

“Pens are excellent- arrived late however !”

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Posted 2 years ago

“Good choice at a good price and delivery was very quick a really professional company. I will definitely use again.”

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Posted 2 years ago

“These guys are have a wonderful website and their service is always second to none. Excellent fast delivery service also.”

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Posted 2 years ago

“The pen company is simply the best.... The best products at the best price. Go on check for yourself....I guarantee you will be back...another thing...the pen company always stands by what they sell...and they don't sell cheap ' orrible ( often Chinese) imitation rubbish.....so what are you waiting for?....I have bought two pens from these people and both pens are perfect in every way..”

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Posted 2 years ago

“When my pen arrived in Chicago the ink cartridges had broken open and there was ink spilled everywhere. I contacted The Pen Co. and they quickly reimbursed me for the cartridges, and after a good rinse the pen is good as new. We agreed this problem was a result of the extremely cold (-17C!) temperatures this winter. I love my pen! Thanks to the Pen Co. for their quick and satisfying response. I will most certainly purchase from them again!”

The Pen Company 5 star review on 31st January 2024

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Posted 2 years ago

“Excellent no hassle whatsoever. Always order my new diary (Paperchase) from The Pen Company. Free delivery too.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews