The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,696 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Communication was brilliant, really helpful advise. Great quality especially for price!”

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Posted 4 years ago

“Very good, but experience spoiled by the new taxes due to brexit. 30% of the value.”

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Posted 4 years ago

“Arrived promptly and packaged well. Diary was exactly as described.”

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Posted 4 years ago

“Very efficient company, delivery is fast, & my purchase always comes in a well-protected package. I am very happy & come back every year to buy my diary here, where prices are good and postage is free!”

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Posted 4 years ago

“Excellent service & competitive prices. I am very happy with my recent purchase.”

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Posted 4 years ago

“One of the few companies which seem to stock the diary I wanted. (Paperblank) in a variety of designs, and in the size I wanted.”

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Posted 4 years ago

“Good website, easy to order, quick dispatch and delivery.”

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Posted 4 years ago

“A week to send, a week in customs, crushed package but the goods was still intact. Good prices but honestly, f brexit.”

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Posted 4 years ago

“Can't recommend highly enough. I've made numerous purchases through The Pen Company, James is great to deal with and the products are always amazing.”

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Posted 4 years ago

“I get the ordered item. Everything was perfect.”

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Posted 4 years ago

“The Pen Company had the best price and the order arrived quickly. Smooth buying experience. I will definitely buy again from them in the future.”

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Posted 4 years ago

“Fast service, packaged well, arrived quickly - very happy!”

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Posted 4 years ago

“I order my annual diary from The Pen Company because their service is seemless. I had an enquiry, and the person I spoke to on the phone was just so lovely! I am a returning customer and highly recommend this business”

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Posted 4 years ago

“Great service, prompt delivery and exactly the item I required.”

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Posted 4 years ago

“Fantastic customer service & swift service. Absolutely recommend this company”

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Posted 4 years ago

“Asked for a custom nib which was swapped over without any charge. Quick responses on email. 5/5 service would def recommend.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“I placed an order for a Pelikan replacement nib. It arrived in California USA in just seven days. I'm very satisfied.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I love your 'retro' products. The feel of quality is right there.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,696 reviews