The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,704 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pen and Pencil set arrived quickly. They were exactly as shown. Both are great to write with. Will purchase additional sets.”

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Posted 4 years ago

“Excellent service , I would recommend.”

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Posted 4 years ago

“Very impressed with this company, I chose to get my pen engraved and it was perfect! Delivery to the other side of the world was really fast! Less than 2 weeks!”

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Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

“Friendly, professional, efficient and knowledgeable.....what more can one say? Well done The Pen Company!”

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Posted 4 years ago

“Genuine product. Shame it came in a crushed tatty box though.”

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Posted 4 years ago

“Great range, prices and excellent service.”

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Posted 4 years ago

“Efficient and speedy service. Thank you.”

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Posted 4 years ago

“Delivered as said.”

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Posted 4 years ago

“Brilliant technical pencil,good price and fast delivery,would recommend.”

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Posted 4 years ago

“Order placed on line, and was delivered within three days. Will not hesitate to use again.”

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Posted 4 years ago

“Perfect service arrived early”

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Posted 4 years ago

“I ordered 3 pens and I had no.problem with any part from ordering too receiving them. Excellent service. Would recommend and order again in future.”

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Posted 4 years ago

“I have used The Pen company on many occasions and they provided the order promptly . The diary is beautiful.”

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Posted 4 years ago

“I would highly recommend this company. They had an excellent selection of 'paperblanks' diaries. I tried to order one online and had a problem with the online purchase. I phoned the company and spoke to a very helpful and friendly assistant who completed the purchase and the diary arrived the next day.”

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Posted 4 years ago

“Great service with a great selection of pens.”

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Posted 4 years ago

“Have bought my lovely diaries from the Pen Company for the last 20 years or so….always the same excellent and speedy service!!”

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Posted 4 years ago

“I ordered a diary which arrived 2 days later. The website was easy to use & the delivery time excellent.”

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Posted 4 years ago

“The website was easy to navigate. Descriptions of the item I wanted were accurate, clear and extensive. ordering was easy. Confirmation emails arrived promptly and my order arrives within a week. Excellent service”

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Posted 4 years ago

“Lovely experience, especially as I had difficulty in finding exactly what I wanted. James was wonderful and I got my diary with no problem at all. And what's more, your stock is just my style!! Thank you, Mo Shepherd”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,704 reviews