The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,703 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, prompt delivery and exactly the item I required.”

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Posted 4 years ago

“Fantastic customer service & swift service. Absolutely recommend this company”

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Posted 4 years ago

“Asked for a custom nib which was swapped over without any charge. Quick responses on email. 5/5 service would def recommend.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“I placed an order for a Pelikan replacement nib. It arrived in California USA in just seven days. I'm very satisfied.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I love your 'retro' products. The feel of quality is right there.”

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Posted 4 years ago

“I ordered coloured cartridges and they arrived very quick and are perfect”

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Posted 4 years ago

“Fab service Diary arrived very quickly. Excellent”

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Posted 4 years ago

“Great website. Good prices. Efficient service.”

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Posted 4 years ago

“Reliable fast No fuss”

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Posted 4 years ago

“Excellent service. Have used for several years for my paper blanks diary. I would encourage everyone to support them. Friendly efficient service delivered by a small company. Long May they keep going.”

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Posted 4 years ago

“Easy to order and came when they said it would”

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Posted 4 years ago

“Brill and quick service”

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Posted 4 years ago

“Very prompt delivery. Products received in good condition and am really happy with them.”

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Posted 4 years ago

“Excellent service. Item ordered arrived next day. Highly recommended”

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Posted 4 years ago

“I have ordered multiple times and the service has always been fantastic, fast and great contact when I asked any questions. Delivery is fast and the receiver of the product has always been delighted. Will continue to order, as we love them!”

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Posted 4 years ago

“Very good service, I would buy from them again.”

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Posted 4 years ago

“Item arrived in perfect condition and extremely quickly. Great price too.”

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Posted 4 years ago

“Pen and Pencil set arrived quickly. They were exactly as shown. Both are great to write with. Will purchase additional sets.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,703 reviews