The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,490 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Never less than excellent. Thank you.”

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Posted 4 years ago

“International order - VERY SMOOTH AND QUICK SERVICE”

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Posted 4 years ago

“very pleased with prices, selection and service”

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Posted 4 years ago

“Always great, very quick service.”

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Posted 4 years ago

“The pen arrived very quickly and the company were very helpful when I had a query.”

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Posted 4 years ago

“Excellent service. Excellent product swiftly delivered and nicely packaged. I couldn't ask for more. I will definitely use this company again.”

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Posted 4 years ago

“Delivered on day promised. Excellent quality Caran d'Ache pen. Engraving also excellent.”

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Posted 4 years ago

“Quick service. Easy to request. Happy with delivery.”

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Posted 4 years ago

“A good selection to choose from but I new the one I wanted so ordering and paying was simple and the delivery service was spot on! Thanks.”

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Posted 4 years ago

“Good array of writing instruments. Received my pen quickly and at a great, reduced price.”

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Posted 4 years ago

“Good value and excellent service. Responded to my enquiry promptly and friendly.”

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Posted 4 years ago

“Ordered 2 refills from Australia Received them in 2 weeks. Fantastic service thank you. Lea Jones”

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Posted 4 years ago

“we are in New Zealand and my refills arrived in 13 days and were exactly as requested”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Supplied exactly what I wanted!”

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Posted 4 years ago

“Excellent quality item super service”

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Posted 4 years ago

“The inks are great and the colours are exactly as described. I use them for ink art and am very pleased with the results. Thank you.”

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Posted 4 years ago

“The item was exactly as described, a good price, and arrived in a reasonable about of time (for international).”

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Posted 4 years ago

“No complaints. Good customer service. Sailor pen arrived from Japan via France. Took around 10 days. Would use again.”

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Posted 4 years ago

“Fast delivery. Pen and engraving just as ordered. Even the Scandinavian letter “ö” was on spot. I’m very happy!”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,490 reviews