The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,560 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my refills and within a couple of days they arrived. Simple. No hassle no issues. Just what you want. Thank you.”

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Posted 6 years ago

“Astoundingly low price for a quality item.”

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Posted 6 years ago

“The item I ordered arrived in a short time.”

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Posted 6 years ago

“The inks arrived fast and in amazing condition, excellent quality too! Would 10/10 recommend”

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Posted 6 years ago

“Goods received next day and were excellent and very reasonably priced.”

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Posted 6 years ago

“Shipped exactly what I ordered which arrived in good time from when the order was placed”

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Posted 6 years ago

“So satisfied with delivery of cartridges. They arrived in no time, fit my pen and am satisfied with the colour.THANK YOU!”

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Posted 6 years ago

“excellent product, prompt delivery”

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Posted 6 years ago

“Item delivered timely, as promised. Ink arrived intact on an international shipment. Packing was excellent.”

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Posted 6 years ago

“Easy to order. Items good value with nexr day delivery.”

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Posted 6 years ago

“Got what I ordered quite quickly thank you”

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Posted 6 years ago

“Quick delivery. Goods excellent.”

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Posted 6 years ago

“Very efficient service.”

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Posted 6 years ago

“Easy to order with clear details on products and delivery options especially for those of us in the US”

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Posted 6 years ago

“I ordered 2 sets of refills for my pen and my wifes pen and the 5 refilling I got was great just like what I had in it but the 5 ingot my wife was poor quality with 3 of the 5 not working and what was more annoying was mine cost less than £5 and my wifes was £10. I think I will only buy when I can see 2that I'm paying for.”

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Posted 6 years ago

“Delivered as promised. Thank you.”

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Posted 6 years ago

“The information I was given about a refill was very thorough including a photograph and other good advice”

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Posted 6 years ago

“Excellent service Would not hesitate to order again”

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Posted 6 years ago

“Good fast no-quibble service. Wide stock choice. Always use them.”

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Posted 6 years ago

“Utmärkta varor, mycket snabbt levererade!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,560 reviews