The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,566 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,566 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 sets of refills for my pen and my wifes pen and the 5 refilling I got was great just like what I had in it but the 5 ingot my wife was poor quality with 3 of the 5 not working and what was more annoying was mine cost less than £5 and my wifes was £10. I think I will only buy when I can see 2that I'm paying for.”

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Posted 6 years ago

“Delivered as promised. Thank you.”

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Posted 6 years ago

“The information I was given about a refill was very thorough including a photograph and other good advice”

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Posted 6 years ago

“Excellent service Would not hesitate to order again”

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Posted 6 years ago

“Good fast no-quibble service. Wide stock choice. Always use them.”

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Posted 6 years ago

“Utmärkta varor, mycket snabbt levererade!”

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Posted 6 years ago

“Nice efficient & straight forward service,”

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Posted 6 years ago

“Excellent, product is of good quality and delivery was prompt.”

The Pen Company 5 star review on 22nd April 2020

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Posted 6 years ago

“Great online service and stock availability of quality pens.”

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Posted 6 years ago

“Great, but, though I appreciate the sentiment, no more sweets with GELATINE in them please!”

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Posted 6 years ago

“Great company, quick dispatch and delivery, even during this difficult period we’re living in. Product was well presented in suitable delivery packing. I ordered 2 dairies which I am very impressed with, good quality materials and look very traditional.”

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Posted 6 years ago

“Great selection of stock & very quick service! Very happy!”

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Posted 6 years ago

“3 x Pen re-fills delivered quickly and economically during stressful and trying times. Many thanks.”

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Posted 6 years ago

“Lieferung und Service waren sehr gut für Englische Verhältnisse”

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Posted 6 years ago

“Straightforward transaction. Sent speedily. Excellent.”

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Posted 6 years ago

“I only bought refills but they arrived very quickly and well packed. I would definitely buy from this company again.”

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Posted 6 years ago

“Delivery was absolutely amazing. Next day. Will definitely be ordering from this company again.”

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Posted 6 years ago

“Fantastic service, the speediest dispatch and delivery I’ve ever experienced. User friendly website. Thank you for a good service.”

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Posted 6 years ago

“Excellent selection, first class service”

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Posted 6 years ago

“Ordered 3 refills. Took over 8 days to arrive due to the corona virus pandemic. So can’t really comment on the service because of the circumstances.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,566 reviews