The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,557 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 27th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 6 years ago

“I have come to expect great service from The Pen Company as this has not been my first order.”

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Posted 6 years ago

“Quick response and delivery, at best price i found on the internet.”

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Posted 6 years ago

“Very satisfied with both quality of the product and the service”

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Posted 6 years ago

“Order placed . Order charged . Order shipped . Order received. Perfect”

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Posted 6 years ago

“Easy to find my unbranded refill with the excellent pictures on the site. Fast delivery I now have a treasured souvenir pen working well again. Great ink flow as well”

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Posted 6 years ago

“Thanks for the speedy delivery and in a very good condition. The whole experience is seamless from selecting to payment etc. Thanks.”

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Posted 6 years ago

“Bought staedtler triplus fineliners I love the way you can order the colours and quantity that you want and at an excellent price. Very satisfied with my purchases and liked the free delivery for orders over 10.00 will definately shop here again.”

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Posted 6 years ago

“Really pleased. Quick turnaround. Fantastic product and service.”

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Posted 6 years ago

“Items received swiftly and as described.”

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Posted 6 years ago

“Excellent and very friendly service. Will surly use them again.”

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Posted 6 years ago

“Speedy delivery and top notch service!”

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Posted 6 years ago

“The package was in excellent condition when it arrived. The pen (and nibs) worked, directly out of the box. Shipping seemed to take a bit long, but that probably was due to CONVID-19.”

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Posted 6 years ago

“My Pen arrived promptly ant the service was excellent”

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Posted 6 years ago

“Good price and great service. Just the pen I wanted.”

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Posted 6 years ago

“Great service, the pen is cheaper than elsewhere.”

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Posted 6 years ago

“Prompt, efficient, reasonable prices despite lock down. Many thanks!”

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Posted 6 years ago

“Ordered my refills and within a couple of days they arrived. Simple. No hassle no issues. Just what you want. Thank you.”

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Posted 6 years ago

“Astoundingly low price for a quality item.”

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Posted 6 years ago

“The item I ordered arrived in a short time.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,557 reviews