The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,716 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I was looking for - I buy the same style diary each year and it is becoming increasingly difficult to find. Great price. Delivered quickly. Excellent overall service.”

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Posted 4 years ago

“Truly excellent service. Very quick. My order arrived return of post. Great products!”

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Posted 4 years ago

“Extremely polite staff - Lovely diary - I was kept up to date on delivery so this all adds up to excellent service .”

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Posted 4 years ago

“They are reliable & have prompt service even for overseas customers. This time, I used their Royal Mail which took slightly longer than their premium service but still received the order in about 14 days (UK-Aust). I will continue to use this Company for items I cannot access in Australia”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Had a problem with a Parker Rollerball refill which The Pen Company fixed without any fuss. Based on my experience would thoroughly recommend TPC”

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Posted 4 years ago

“Super fast and efficient. Products are really good quality too with wonderful engraving service.”

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Posted 4 years ago

“Excellent service and well boxed. Many thanks. Pen much appreciated.”

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Posted 4 years ago

“Fast and precise.”

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Posted 4 years ago

“Prompt replies to queries and quick delivery. Thank you!”

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Posted 4 years ago

“Great service and really fast delivery for a superb pen. Thank you”

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Posted 4 years ago

“I always order diaries from the Pen Company because their service is first class. Always arrives next day by first class post. The Pen Company are terrific”

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Posted 4 years ago

“Always prompt delivery”

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Posted 4 years ago

“Ordered a paperblancs diary for my Daughter for Christmas. Was in stock and at a great price! Delivery was super quick too! Will be ordering from The Pen Company again for sure!”

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Posted 4 years ago

“Quick Delivery”

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Posted 4 years ago

“Great, reliable service. Fast international delivery.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Great service. Order arrived promptly.”

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Posted 4 years ago

“Great service! Fast and reliable. Many years I order your prodacts. Thank you for everything!”

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Posted 4 years ago

“Excellent interesting and unique products, found exactly what I wanted to order. Arrived very quickly. Perfect thank you.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,716 reviews