The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,578 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, excellent pen, excellent price. Many thanks!”

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Posted 6 years ago

“Exactly what I wanted delivered quickly and efficiently.”

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Posted 6 years ago

“Very quick to respond to questions and very friendly and helpful. Great price for the item I was after, and quick delivery. Very happy customer, thank you!”

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Posted 6 years ago

“Item arrived in good time and well packaged. Is being given as a gift so not sure how it will be received...but hopeful it will be a success.”

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Posted 6 years ago

“Great Product which is hard to find”

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Posted 6 years ago

“Great store. Low price. Fast delivery. All recommend.”

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Posted 6 years ago

“Beautiful pen and engraving”

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Posted 6 years ago

“Excellent service from start to finish. Excellent shopping experience”

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Posted 6 years ago

“Fast and efficient service, many thanks.”

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Posted 6 years ago

“I could not have asked for better and timely service of any business and 'The Pen Company' certainly delivered both. Now a fountain pen related purchase is not life changing, but great service these days is a wonderful break from the routine disappointments. If writing needs are a gauge of a good day, then this business is a great day. Thank you for the great service regarding my Pelikan Souveran.”

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Posted 6 years ago

“Fantastic!!”

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Posted 6 years ago

“First purchase, fantastic service. Very helpful when I phoned with a query. Would definitely recommend.”

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Posted 6 years ago

“I ordered a set of Calligraphic pens (of which I knew from an earlier purchase years back. In fact the penset was cheaper than buying the set in Denmark, and I even had to pay for posting, still it was cheaper. Nice deal for me.”

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Posted 6 years ago

“Excellent and came very quickly”

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Posted 6 years ago

“Perfect seller, order arrived quickly and item as described! I will buy again! Thank you!”

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Posted 6 years ago

“I order from the Pen Company every year and have been so impressed each time. My purchase arrives very quickly almost the next day. Fabulous service!!”

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Posted 6 years ago

“Best! Nice!!!”

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Posted 6 years ago

“Once again excellent service and quick delivery, very satisfied with my Paperblanks diary thank you :)”

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Posted 6 years ago

“Relilable sevice with fast delivery”

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Posted 6 years ago

“An excellent item and first class service, highly recommended, will certainly purchase from you again - thank you very much”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,578 reviews