The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,685 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You described the part accurately and shipped it promptly. I'll plan to purchase again if the need arises.”

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Posted 3 years ago

“Outstanding customer service, and very reasonably priced products.”

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Posted 3 years ago

“Very speedy service. Will use again.”

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Posted 3 years ago

“This was a very quick and easy experience ordering a specialty pen with custom engraving. I would certainly recommend this to anyone.”

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Posted 3 years ago

“My business/ personal diary supplier! Outstandingly helpful and fairly priced. Thank you. Brian Waters”

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Posted 3 years ago

“Efficient and good value”

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Posted 3 years ago

“Pen is fabulous. The prices are very fair. Will buy from them again.”

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Posted 3 years ago

“Excellent service as always”

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Posted 3 years ago

“Have been buying diaries online for the last twelve years. Impeccable service.”

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Posted 3 years ago

“Easy to order, paperblanks diaries are a must. Arrived really quickly, well packaged. Great service.”

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Posted 3 years ago

“The Pen Company always provide the best service - easy ordering and quick delivery.”

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Posted 3 years ago

“refill as described and arrived on time”

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Posted 3 years ago

“Fantastic company that I always go to for my yearly diary. Customer service is quick to respond to queries & really helpful. Items are sent out fast, well packed, arriving in superb condition. I am always delighted & a returning customer, highly recommending The Pen Company!”

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Posted 3 years ago

“Excellent pen, great service. Use every year to get a diary and some refills. Speedy delivery. All good!”

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Posted 3 years ago

“Had a great price on the pen I wanted. Arrived quickly, and well packaged. Absolutely loving it. Have recommended them to friends and will happily continue to. Happy to use them again.”

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Posted 3 years ago

“Competitive pricing, extremely speedy postage and an actual knowledge and very pleasant person answered the phone when I had an enquiry. An independent company as far as I'm aware and they deserve your custom, overall excellent”

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Posted 3 years ago

“Very good.”

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Posted 3 years ago

“Have bought a special diary for my dad for several years now. Always a fast delivery service.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Your package arrived very quickly, was beautifully packed. Thank you for having these Lamy components available to your US pen enthusiasts!”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,685 reviews