The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,685 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every year I buy my paperblank diary from The Pen Company and I find the service is so speedy and straight forward. Great company and delighted to buy from a small family run business.”

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Posted 2 years ago

“Excellent service! Product (Paperblanks diary) was exactly as described, at a very good price and delivered in pristine condition, plus there was no charge for postage. You can't get any better than that!”

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Posted 2 years ago

“Purchase arrived promptly and in good condition. Continued update on progress of purchase until delivery. Good service.”

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Posted 2 years ago

“First class service first class item”

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Posted 2 years ago

“Very good choice of diaries and very quick delivery. Use them each year and have never been disappointed!”

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Posted 2 years ago

“Arrived quickly and exactly what I had requested”

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Posted 2 years ago

“I have been collecting fountain pens for a very long time. I have many different brands, types and colors of pens, from very expensive to very cheap. I made all my recent purchases online from The Pen Company. All of the pens I received were "really" never used, never even tried once. Many of the products sold as unused in the industry are actually used! That said, the product was shipped very quickly and arrived the next day. If you live in the UK, you should receive it within a day or two. I wholeheartedly recommend the company to all pen lovers. And it is cheaper than other companies!”

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Posted 2 years ago

“The diary was very well packaged and arrived quickly. Excellent service and I would recommend this company.”

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Posted 2 years ago

“I prefer to use only quality pens. My old ones sometimes run out of ink or just dry out. I was overwhelmed to find a vast selection of ballpoint pen refills on The Pen Company website. I ordered what I needed and the delivery was very fast, despite all the customs fuzz. I am a happy customer!”

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Posted 2 years ago

“Amazing customer service! Great quality products and great shipping time even though I ordered from outside the UK.”

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Posted 2 years ago

“Excellent service. Delivery as expected. Highly recommended.”

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Posted 3 years ago

“Great communication on delivery. Everything came as described and in good working order.”

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Posted 3 years ago

“Very easy to find what I needed, part has given a favourite pen a new lease of life. Slightly slow delivery time, but this wasn't urgent. No problems.”

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Posted 3 years ago

“Speedy Delivery, smooth transaction, nice pen, thankyou.”

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Posted 3 years ago

“I have dealt with this company before and have always found the service First Class. Would recommend them reliable and excellent service. J West (Mrs)”

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Posted 3 years ago

“I order my pocket diary from this Company every year. A very reliable and efficient service.”

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Posted 3 years ago

“The second time I have used The Pen Company to purchase my Paperblanks diary. Extremely satisfied with the prompt and efficient service provided by this business.”

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Posted 3 years ago

“Excellent service. Fast delivery. Quite competitive prices. Recommend !”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“Good quality and fast delivery”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,685 reviews