The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,704 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This pen was bought for one of my Grand-daughters. It does look good so I hope she will like it! Many thanks for a prompt delivery.”

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Posted 4 years ago

“The most excellent service and excellent product. I would certainly use them again.”

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Posted 4 years ago

“I have been a customer for years. The service is always great. The pens have always been flawless and most satisfying. James is attentive and helpful in finding exactly what I want. I highly recommend buying from The Pen Company.”

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Posted 4 years ago

“Beautiful products and great service! I buy my diary every year from The Pen Company and I'm never disappointed.”

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Posted 4 years ago

“Easy to order and diary arrived in good time and in good order.”

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Posted 4 years ago

“Excellent choice of diaries, clearly presented, easy to order and arrived very promptly.”

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Posted 4 years ago

“Have used the Pen Company for a number of years to get our annual diary. Never had an issue, always arriving speedily.”

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Posted 4 years ago

“Prompt, and efficient service.”

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Posted 4 years ago

“Excellent service as always with this company! Next day delivery with no postage charge! Easy to order on website. Highly recommended!”

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Posted 4 years ago

“Great service thank you”

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Posted 4 years ago

“Everything worked well, as it should.”

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Posted 4 years ago

“The Pen Company are super-efficient and super-speedy. The company has a great choice of products and I like dealing with them.”

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Posted 4 years ago

“Bought a Hugo Boss pen for son’s 40th birthday. Very stylish grey pen, which arrived safely and well packed. Worked well when tried, but not given gift yet.”

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Posted 4 years ago

“Very good product efficient delivery.”

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Posted 4 years ago

“I ordered a paperblanks diary. The service was prompt and no delivery charge!”

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Posted 4 years ago

“Fast, efficient service.”

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Posted 4 years ago

“Ordered a diary. It arrived in super quick time. Diary as expected as I order this brand each year.”

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Posted 4 years ago

“Easy to use the website and my order arrived promptly and was expertly packaged.”

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Posted 4 years ago

“excellent pens good price fast delivery very happy with the pen company :) thanks”

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Posted 4 years ago

“I couldn't get the paying system to work on the website so emailed. The gentleman who dealt with my query was swift, knowledgeable, courteous and helpful. The problem was quickly sorted and I have another wonderful diary from The Pen Company.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,704 reviews