The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,663 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“For the second year I have ordered a diary for my husband. Easy to order and very quick delivery.”

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Posted 1 year ago

“The pens I ordered arrived very quickly and were perfect. Thank you.”

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Posted 1 year ago

“Order arrived on time and in good condition. Ordering from the website was v straightforward.”

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Posted 1 year ago

“good efficient service and communication. good price”

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Posted 1 year ago

“Everything arrived super quickly. Really happy with the purchase and service.”

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Posted 1 year ago

“I've been a client of The Pen Company for nearly a decade and rely on them for most of my pen-related purchases. Over the years, they have filled orders from everything from a Pelikan M1000 to refills for ballpoint pens, not to mention many bottles of Diamine and other inks. Indeed, The Pen Company is my default choice when shopping for pen items and I will continue that practice. They are truly the most satisfying pen merchant available.”

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Posted 1 year ago

“Fantastic company to deal with. I always get my new diary from them. Easy site to use and really quick delivery. Thank you!”

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Posted 1 year ago

“Best price for a Conklin that I could find. My purchase was packaged well and despatched quickly. I wou5 definitely buy from The Pen Company again.”

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Posted 1 year ago

“Very happy with the speed of delivery and quality of the diary.”

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Posted 1 year ago

“Brilliant service. Delivery on time. Great web site. My purchases just as described if not better.”

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Posted 1 year ago

“Pricing Lamy 2000, I had shopped websites before discovering The Pen Company, whose prices beat those of U.S. sellers (I'm in California) by 15%. Saved so much that I bought two beautiful Lamy cases. Royal Mail shipping to California was super cheap, too. A terrific experience. I will shop TPC again!”

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Posted 1 year ago

“As always a pleasure dealing with The Pen Company ! Never any issues and always delivered within a couple of days, also the item I want is always in stock !”

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Posted 1 year ago

“Order arrived on time”

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Posted 1 year ago

“My engraved Lamy pen arrived yesterday for my partners Christmas present. Could not be more please. It is beautiful. Thank you”

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Posted 1 year ago

“Excellent service and excellent products. I would recommend The Pen Company.”

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Posted 1 year ago

“Love buying My Diaries from this company! Very competitive pricing, free and fast delivery! And when I had an issue with not being able to load my basket, their customer service was brilliant! Thoroughly recommend!”

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Posted 1 year ago

“Excellent service as always from The Pen Company. Well packed, fast delivery and good communication. If only all businesses were this good!”

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Posted 1 year ago

“Fine no complaints”

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Posted 1 year ago

“Prompt delivery, as described, well packaged.”

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Posted 1 year ago

“I have ordered my diary for several years from the Pen Company. They have beautiful diaries and lots of choice. My order was delivered very quickly and was well packaged. Was pleased with it and will order again next year from this company. Excellent company!”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,663 reviews