The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,664 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave this as a gift to my husband, and he was thrilled. It was perfect, exactly what he wanted. Packaged safely and shipped promptly. We’re very happy with our order and will definitely be back for our future own needs. :)”

Helpful Report

Posted 1 year ago

“There is only one thing that need to improve more japanese brands need to be added to list of products.”

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Posted 1 year ago

“The shipment arrived fast. Carefully packaged. The pens were even more beautiful in person, the option to engrave it was a great attention to detail and very well done too. Overall great buying experience.”

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Posted 1 year ago

“Easy to use website, quality products, fast response and delivery. Been using their products for years.”

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Posted 1 year ago

“Very fast delivery well packaged good quality pen”

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Posted 1 year ago

“A great selection of Paperblanks diaries. Quick postage.”

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Posted 1 year ago

“Prompt delivery of my order by a reliable carrier. Suitably packaged. Delighted as usual!”

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Posted 1 year ago

“My beautiful paperblanks mini diary arrived very promptly. The pen company have always been easy to deal with, wouldn't go anywhere else.”

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Posted 1 year ago

“Excellent fast service.”

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Posted 1 year ago

“Excellent and prompt service.”

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Posted 1 year ago

“Fab diaries for 2025 purchased for myself and partner. Great designs and layout and sizes to suit our different requirements”

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Posted 1 year ago

“Perfect quality, item arrived as displayed on the web”

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Posted 1 year ago

“A great experience! I found on the site of "The Pen Company" items that are difficult to find elsewhere and at a great price. After placing the order, I asked if it was possible to add another item and the change was made without any problem. Thank you for your kindness, James!”

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Posted 1 year ago

“Exactly what I wanted, +prompt arrival”

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Posted 1 year ago

“Beautiful products provided to you with effective service and fast delivery.”

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Posted 1 year ago

“Product as described”

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Posted 1 year ago

“Items received very quickly and just as described. Would use the Pen Company again”

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Posted 1 year ago

“Awesome service, Get the Pens fast and easy to Chile.”

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Posted 1 year ago

“superb service with quality products, a very pleasant attitude providing help for all items sold and purchased.”

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Posted 1 year ago

“Could not be happier 5 star's”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,664 reviews