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The Panel Company Reviews

4.6 Rating 6,572 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,572 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Haven't fitted yet but customer service was very good, rhey held my order whilst i changed it (same lady dealt with me) delivery notice and delivery guy was friendly....hope product goea up well”
Helpful Report
Posted 2 years ago
Hi Elaine, Thank you for the kind words about our customer service team and delivery driver. We're thrilled that you had a good experience with us! Kind regards, The Panel Company
Posted 2 years ago
“It cost me Β£147 to clad a 6ft wall with a 4ftsq window. Some of the cost was window trim which is ver poor quality and I eould say, not fit for purpose. I say this as I've previously used widow trim for tiles which is such a robust product. I accidentally caught the trim whist fitting the sill and it just buckled, it has no strength. If you're asking me if I'd buy it again, it would be no. Although I hope my wall is now more insulated and that was my goal. Also, the front finish is paper thin znd will damage easily. I am sorry to leave this less than positive response but ig was my experience.”
Helpful Report
Posted 2 years ago
Good Morning, Thank you for your review. I am sorry that the product did not meet your expectations. A PVC external corner is robust but it does have its limitations especially if an exposed corner is caught. For a window trim or any high traffic area where the external corner will be exposed to pressure or activity I would recommend an aluminium trim. Regards Panel Company | Customer Services
Posted 2 years ago
“Excellent product, excellent company, excellent delivery service.”
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Posted 2 years ago
Hi Mrs Hathaway, Thank you for the kind words and sharing your experience. Kind regards, The Panel Company
Posted 2 years ago
“The delivery person was very helpful. Our purchase was very well packaged. The variety of displays in the Tardis showroom, was amazing. The counter staff were also very helpful. I placed a scale drawing on the counter, my order was sorted in minutes.”
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Posted 2 years ago
Hi, Thank you for the kind words about our delivery driver and showroom team. We're thrilled that you had a good experience with us and hope to see you again in the future! Have a lovely day, Kind regards, The Panel Company
Posted 2 years ago
“Good price on quality product , very quick delivery Top marks πŸ‘”
Helpful Report
Posted 2 years ago
Hi Rod, Thank you for taking the time to leave us a 5-star review! We're thrilled that you're happy with your experience and purchase. Kind regards, The Panel Company
Posted 2 years ago
“They don't respond to emails. Totally ignored my requests even after mentioning twice that I no longer needed the product as it wasn't delivered on time and I had bought another because I needed to finish doing my wall at a specific timeline”
Helpful Report
Posted 2 years ago
Good morning Priscilla, We sincerely apologise that we did not meet your expectations and will look into this further. We will get back to you as soon as possible and thank you for your patience. Kind regards, The Panel Company
Posted 2 years ago
Hi Priscilla, Thank you for your patience while we looked into this further. We sincerely apologise for the miscommunication when you requested for your order to be cancelled. The reason for the delay was due to an unforeseen technical issue with emails bouncing back from certain email addresses at the time. We understand how frustrating this would have been and sincerely apologise. Kind regards, The Panel Company
Posted 2 years ago
“The Panel Company offer a fast efficient service. Delivered products promptly and kept in touch during transit with SMS updates and a final call before delivery. Great products and easy to work with. Thoroughly recommend them from start to finish”
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Posted 2 years ago
Hi Gary, Thank you for the 5-star review and sharing your experience using The Panel Company. We appreciate the feedback and receiving such kind words about our delivery service and products. Kind regards, The Panel Company
Posted 2 years ago
“Good product, really pleased with it. The poor driver had a terrible time with the delivery as our road had a gas leak and the gas board had kindly shut the road at both ends, so the poor chap was being shunted a few miles only to find the other end of the road was closed. However, with a telephone call and a couple of sign moves, he managed to get to our house. So good service from him.”
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Posted 2 years ago
Hi Anna, Thank you for the kind words about our products and sharing your experience with our driver. Kind regards, The Panel Company
Posted 2 years ago
“Excellent service in all aspects from the order process, delivery and customer service. One of the very best companies to deal with for online shower room products . Would highly recommend..”
Helpful Report
Posted 2 years ago
Hi, Thank you so much for the kind words and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
“Great service cracking product took no time at all to fit looks brilliant very pleased with it.”
Helpful Report
Posted 2 years ago
Hi Peter, Thank you for taking the time to leave us a 5-star review. We're thrilled that you love your purchase! Kind regards, The Panel Company
Posted 2 years ago
“Delivery on time and well informed and helpful staff”
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Posted 2 years ago
Hi Peter, Thank you for the kind words and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
“Best price found online for these panels”
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Posted 2 years ago
Hi Berni, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company
Posted 2 years ago
“excellent product delivered that was delivered on time. the panels are very easy to fit. the panels go together very easy with no mess and look fantastic when the room is finished. the service from the panel company was excellent.”
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Posted 2 years ago
Hi Paul, Thank you for taking the time to leave us a 5-star review. We hope you love your new panels! Kind regards, The Panel Company
Posted 2 years ago
“Their website stated that panels would be delivered within 4-7 days. In reality, it took 2 weeks and they held up the job. The panels were good quality and look great, but The Panel Company were just a third party who got things wrong. I would find a different supplier in the future.”
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Posted 2 years ago
“Great product, very good quality. But... Giving customers less than 24 hours notice for delivery is not good. I had 2 separate orders, delivered on different days and on both occasions I had a text message from you after 5pm the day before delivery telling me that the product would be arriving the next day. Not ideal! I had to rearrange meetings etc. to make sure that I was at home!”
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Posted 2 years ago
Hi Bryn, Thank you for the kind words about our products. We apologise for the inconvience caused by our delivey proccess. The reason customers recieve 24 hours notice is because our fleet of drivers are allocated specific routes the day before and we like to give customers accurate updates. Kind regards, The Panel Company
Posted 2 years ago
“The Panel companies prices were the lowest I could find and delivered on time with upto date delivery txts throughout the day, I made a mistake in my order my fault entirely and they swapped with no quibbles(in fact we had a joke about it) and again delivered swiftly. I will definitely use them again even IF they are are more expensive, GOOD SERVICE is everything! Many thanks guys, Paul πŸ˜‰”
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Posted 2 years ago
Hi Paul, Thank you for sharing your experience and giving us a 5-star review. We strive for the best customer service possible so are thrilled to recieve this feedback! Kind regards, The Panel Company
Posted 2 years ago
“Bought some panelling to freshen up our bathroom and I have to admit that I'm impressed with every aspect so far. Price was great - range was on sale, communication was fantastic & delivered quickly. Product hasn't been applied yet but does look & feel good quality.”
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Posted 2 years ago
Hi Ian, Thank you so much for leaving a 5-star review. We hope you love your new bathroom once that panels are fitted! Kind regards, The Panel Company
Posted 2 years ago
“Brilliant company, really good value on the bathroom panel boards, great follow up from the sales team, and fast delivery, wish all companies could be this efficient, a massive thank you from me….”
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Posted 2 years ago
Hi, Thank you for the 5-star review and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
“Fast delivery, even during festive period. Panels look really good, great price and easy to cut and fit. Panels have transformed home office.”
The Panel Company 5 star review on 11th January 2024
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Posted 2 years ago
Hi Paul, Thank you for sharing your office transformations with us. What a difference! Kind regards, The Panel Company
Posted 2 years ago
“Just a quick not to say how much I appreciated the quality of your panels which I fitted over the Christmas break and seem very effective – as well as stylish of course.”
The Panel Company 5 star review on 11th January 2024
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Posted 2 years ago
Hi Mark, Thank you so much for taking the time to leave us a 5-star review and sharing a snap of your new panels! Kind regards, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 6,572 reviews