Login
Start Free Trial Are you a business? Click Here

The Panel Company Reviews

4.6 Rating 6,572 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,572 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great service great product a pleasure to do business with will buy again 😍”
Helpful Report
Posted 2 years ago
Hi Kevin, Thank you for the kind words and sharing your experience with us. Kind regards, The Panel Company
Posted 2 years ago
“Very easy to order on line, forgot to order a couple of things but this was easily dealt with, a quick phone call to the Bristol office was all it took to get things sorted. Delivery was so easy, being kept upto date with text messages. The panels were well protected and look amazing and of good quality, have not finished fitting them yet but very pleased with what we have done so far.”
Helpful Report
Posted 2 years ago
Hi Janet, Thank you for the kind words and sharing your customer service experience with our Bristol office. We hope you love your purchase even more once they're fully fitted! Kind regards, The Panel Company
Posted 2 years ago
“Great company excellent communication and so helpful. Great products at a great price. Highly recommended.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to share your experience with us. Have a lovely day, Kind regards, The Panel Company
Posted 2 years ago
“Very happy with the company keeping me up to date with delivery.no minimum order came all the way from Huddersfield to the wirral for just two trims brilliant next room getting ready for panels will be ordering again thanks”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to leave us a 5-star review and good luck with the renovation of your next room! If you need help deciding we have an inspiration gallery on our website. Kind regards, The Panel Company
Posted 2 years ago
“Fantastic customer service and beautiful products. Would highly recommend.”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words - we're thrilled that you're happy with your purchase and experience! Kind regards, The Panel Company
Posted 2 years ago
“Great products. Great service”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words and taking the time to share your experience with us. Kind regards, The Panel Company
Posted 2 years ago
“I purchased ceiling panel’s recently for a new shower room. Great selection and price, with deliver included. Service was also very good and personal with help / assistance on product quality and quantity. Thumbs up from me. Paul”
Helpful Report
Posted 2 years ago
Hi Paul, Thank you for taking the time to leave us a 5-star review and sharing your experience with us. Kind regards, The Panel Company
Posted 2 years ago
“Price was great! Customer service great!Quick delivery! Very Happy with quality...”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words on your experience with us. Kind regards, The Panel Company
Posted 2 years ago
“Extremely happy with the service that has been provided.. Easy on line ordering with a very rapid delivery. Great quality product, looks professional. Would definately buy again from this website”
Helpful Report
Posted 2 years ago
Hi John, Thank you for the kind words and sharing your experience. Please do not hesitate to contact us if you need help with any future purchases. Kind regards, The Panel Company
Posted 2 years ago
“Purchased two shower panels. Great quality just as described. Delivery was quick also, carefully brought to my door by a member of staff and van from the panel company itself.Will definitely be using this company again!”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words. We use our own delivery fleet to create a better customer service experience so it's great to receive this sort of feedback! Kind regards, The Panel Company
Posted 2 years ago
“We were having to redo the shower room from scratch and could not face the idea of tiling again. We went along to the Bristol showroom and saw the blue panels in a display setup. Loved them. James was super helpful. He talked us through the parts we needed and how to install them. We bought 4 panels for the shower room plus the trims, flooring and skirting. We have boxed in the pipes for the sink as well. The panels are great quality, look much better than similar (and much more expensive panels) from B&Q. We watched the installation video on the website before cutting and installing. The panels are 1m wide and the shower is a 900mm x 900mm base so we didn't need to make any joins between panels so can't comment of how that works / waterproofing etc. We used the clad seal strip where the panels met the shower tray, the silver internal corner and the silver end caps to trim around. All was delivered brilliantly - James was really helpful at reorganizing deliveries to the earliest date he could. The only criticism we have is that the chamfered skirting board we bought was really sticky after the protective plastic was removed. We loved the panels so much that we went back and bought more panels (2) to repanel the side of the bath and box in the pipe work. Mounted the bath panel on another cladseal strip to make prevent water ingress. I can't remember the exact amount of time delivery took but it was quick. The second lot of panels we bought in November and delivery took slightly longer than 7 days. Would definitely recommend.”
The Panel Company 5 star review on 2nd January 2024 The Panel Company 5 star review on 2nd January 2024 The Panel Company 5 star review on 2nd January 2024 The Panel Company 5 star review on 2nd January 2024
Helpful Report
Posted 2 years ago
Hi Samantha, Thank you for taking the time to leave a review and sharing such kind words about James. Your new panels and bathroom look great! Kind regards, The Panel Company
Posted 2 years ago
“Excellent service as usual, delivery driver very helpfull, kept us up to date on delivery time and helped to carry goods into house. Gvae great advice onhow to stior panels and fitting. 5 star”
Helpful Report
Posted 2 years ago
“We haven’t received the goods not yet, but the information we have received is really good. Thank you.”
Helpful Report
Posted 2 years ago
“I went into the store to have a look at what I wanted. Then went back the next day with how many I would need. The warehouse guys were so helpful! They helped me with what I would need explained that if I had excess I could return it and explained about what I needed to use to put them on the walls. The order came quickly and the guy who delivered was very helpful. The panels look amazing! And a very good price.”
Helpful Report
Posted 2 years ago
Hi Catherine, Thank you for sharing your experience and such kind words about our warehouse team. Kind regards, The Panel Company
Posted 2 years ago
“We have bought 3 separate orders of wall panels with them being top quality If panel company have they panels at a competitive price going forward I think they will do very well against other competitors”
Helpful Report
Posted 2 years ago
Hi David, Thank you for leaving us a 5-star review! Kind regards, The Panel Company
Posted 2 years ago
“All good as ordered, arrived on time good coms.”
Helpful Report
Posted 2 years ago
“I never received the order”
Helpful Report
Posted 2 years ago
Good Afternoon, Could you please contact customer services on T: 01709 828339 or E: info@panelcompany.co.uk and we will be able to look into your order and the delivery. Thank you Panel Company
Posted 2 years ago
“Excellent service. First panel was damaged, so spoke with customer services, no hassle! new panel sent. We had a small problem with the shade and batch number , again sorted with no issues.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your patience and taking the time to share such kind words about your experience with our customer service team. Kind regards, The Panel Company
Posted 2 years ago
“Great service. They phoned up, we’d put in a second order for just a couple of panels, to ask why we needed the panels. I explained i hadn’t quite ordered enough. They said they thought that was the case and they’d contacted us as what they had in stock was a new batch and they may not be a colour match. They asked how many i needed to finish the job and sent me the additional panels at no extra cost. Exceptional customer service.”
Helpful Report
Posted 2 years ago
Hi, Thank you for leaving a 5-star review and sharing your experience with our team. We hope you love your new panels! Kind regards, The Panel Company
Posted 2 years ago
“Quick delivery and when 5 panels were found to have been damaged in transit they were replaced quickly and courteously.”
Helpful Report
Posted 2 years ago
Hi, Thank you for leaving a review. We sincerely apologise that your original panels arrived damaged and thank you for the kind words on how we rectified the situation. We hope you love your new panels! Kind regards, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 6,572 reviews