The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,645 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th April 2026

Keith Hulbert Valkyrie

468

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent panels, good value and excellent service from delivery staff”

Helpful Report

Posted 3 years ago

“My order came when scheduled but unfortunately there was a mix up at the warehouse for which panel type I’d ordered, rang company to explain and this was put right the next day, excellent service would recommend”

Helpful Report

Posted 3 years ago

Hi Pete - Thank you for taking the time to write this review! We apologise for the mix up at our warehouse that caused your order to be incorrect, but we are pleased to hear that we were able to resolve the issue quickly and to your satisfaction. At our company, we always strive to provide excellent service to our customers, and we appreciate your understanding and patience in this matter. We are grateful for your recommendation and hope to have the opportunity to serve you again in the future. Thank you for your business! The Panel Company

Posted 3 years ago

“Order arrived with a bit of damage to one corner but replacement arrived in good order in the same week.”

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Posted 3 years ago

Hi - Thank you for your review and for letting us know about the damage to your order. We apologise for any inconvenience caused and are glad to hear that we were able to send you a replacement promptly. At our company, we always aim to provide high-quality products and services to our customers, and we take any issues with orders very seriously. We appreciate your patience and understanding in this matter, and we hope that you are now completely satisfied with your order. If you have any further concerns, please do not hesitate to contact us. Thank you for your business! The Panel Company

Posted 3 years ago

“The panel company in Rotherham I would 100% recommend. Nick always goes above and beyond.”

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Posted 3 years ago

Hi Matt - Thank you for taking the time to write this review and for recommending The Panel Company in Rotherham! We are thrilled to hear that Nick provided exceptional service and went above and beyond your expectations. At our company, we always aim to exceed our customers' expectations, and we are delighted that we were able to achieve this with your experience. We appreciate your business and your recommendation, and we look forward to serving you again in the future. The Panel Company

Posted 3 years ago

“Great prices and the delivery man was so kind and helpful. I would gladly use this company again and highly recommend”

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Posted 3 years ago

Hi Nikki - Thank you for your review! We are delighted to hear that you were pleased with our prices and that our delivery man provided excellent service. We strive to ensure that our customers have a seamless and pleasant experience with our company, from start to finish. We appreciate your recommendation and are grateful for your business. We look forward to serving you again soon! The Panel Company

Posted 3 years ago

“Great service all round fast delivery”

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Posted 3 years ago

Hi - Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our company and that our fast delivery service met your expectations. At our company, we always aim to provide the best possible service to our customers, and we are happy to hear that we were able to achieve this with your order. The Panel Company

Posted 3 years ago

“Excellent price, ordered and delivered in 5 days, can't ask for more, very pleased”

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Posted 3 years ago

Hi - Thank you for taking the time to write this review! We are delighted to hear that you are satisfied with your purchase and that the delivery process was efficient. At our company, we strive to provide quality products and excellent customer service, and we are glad to have met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. The Panel Company

Posted 3 years ago

“Delivery between 5-10 working days, ordered 9th March and still not delivered!!”

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Posted 3 years ago

Hi - I do apologise that you still have not received your order, I have sent an email to the depot where this order is coming out from and someone will be in touch with you shortly. The Panel Company

Posted 3 years ago

“Excellent product, looks beautiful and easy to use. Delivered on time with courteous driver. What more can you want!”

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Posted 3 years ago

Hi - Thank you for taking the time to share your positive experience with our product and delivery service. We are thrilled to hear that you found the product to be beautiful and easy to use, and that the delivery was prompt and courteous. Customer satisfaction is our top priority, and we are grateful for your kind words. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing our product! The Panel Company

Posted 3 years ago

“Excellent product and company, service and delivery as promised, very competitive price. Highly recommend”

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Posted 3 years ago

Hi - Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our product and company. We take great pride in delivering excellent service and ensuring that our customers receive their orders as promised. We appreciate your recommendation and hope to continue to exceed your expectations in the future. Please do not hesitate to contact us if you have any further needs or questions. Thank you again for choosing our company! The Panel Company

Posted 3 years ago

“The panel boards I bought a few weeks ago have now been installed & I am more than pleased. Two years ago I have very similar boards installed in my downstairs shower room & wanted the same in my upstairs shower room. Unfortunately they were unobtainable locally & an internet search gave me The Panel Company. The facility to a swatch clinched it!”

Helpful Report

Posted 3 years ago

Hi - Thank you for taking the time to share your positive experience with The Panel Company. We're thrilled to hear that you're more than pleased with the panel boards you purchased from us. We take pride in providing our customers with a wide range of high-quality products and we're glad to know that we met your expectations. Thank you for choosing The Panel Company, and please don't hesitate to reach out to us if you have any further questions or concerns. The Panel Company

Posted 3 years ago

“Fantastic company to deal with, great customer service, and brilliant quality products, have bought panels from elsewhere ,but don’t come close to the quality of the panel company’s quality panels, the panels look amazing in our bathroom ad will be recommending this company to our friends and family. Honestly you might save a few pennies elsewhere but you will see the difference and our fitter says that the quality of the panel company’s meant they were easier to fit with less waste and damage , delivery was excellent the driver professional and friendly and carried the panels in to the house , all items were well packaged and arrived intact. Well done guys and keep up the good work”

Helpful Report

Posted 3 years ago

Hi Stu - Thank you so much for taking the time to leave such a positive review of our company. We are thrilled to hear that you are satisfied with the quality of our panels, as well as our customer service and delivery. We take pride in providing our customers with the best possible experience from start to finish, and we are glad that we were able to exceed your expectations. It's fantastic to hear that our panels look amazing in your bathroom, and that you will be recommending us to your friends and family. We appreciate your loyalty and support, and we are confident that they will be just as pleased with our products and services as you are. Thank you for choosing our company for your panel needs, and for trusting us to deliver high-quality products and excellent service. We look forward to serving you again in the future. The Panel Company

Posted 3 years ago

“Great sale price for us, Delivery was great considering were it had to come from, got here at the time and date expected. Hoping that the local recycling tip will except the off cuts”

Helpful Report

Posted 3 years ago

Hi - Thank you for your review and feedback! We're thrilled to hear that you were able to take advantage of our great sale price and that the delivery arrived on time and as expected, even though it had to come from a distance. We understand that off cuts can be a concern for some customers, unfortunately PVC panels can not be recycled, as they are more a long life plastic that isn't throw away after one use, as they last for many years to come. However many customers do use their cut offs for other projects around the home, in particular for creating basin splash backs etc. We appreciate your business and value your feedback. If you have any further needs or questions in the future, please don't hesitate to reach out to us. We would be more than happy to assist you with any further requests. Thank you again for your review, and we hope to serve you again soon! The Panel Company

Posted 3 years ago

“Delivered on time, a good product at a good price and staff were very helpful”

Helpful Report

Posted 3 years ago

Hi John - Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our company and that you were satisfied with the product, price, and customer service you received. At our company, we always strive to provide excellent service and support to our customers, and we're glad to hear that our staff was able to assist you and answer any questions you may have had. We appreciate your business and value your feedback. If you have any further needs or questions in the future, please don't hesitate to reach out to us. We would be more than happy to assist you with any further requests. Thanks again for your review, and we hope to serve you again soon! The Panel Company

Posted 3 years ago

“I've ordered panels twice now and always recieved excellent service and fast delivery at good prices”

Helpful Report

Posted 3 years ago

Hi Dean - Thank you for your review and for choosing us for your panel projects! We are thrilled to hear that you have had a positive experience with our service, delivery times, and pricing. Our team takes great pride in providing excellent customer service and delivering high-quality products at competitive prices. We're pleased to know that we were able to meet your expectations on both counts. We appreciate your business and value your loyalty to our company. If you ever need any assistance or have any questions, please do not hesitate to reach out to us. We are always here to help and support our customers in any way we can. We look forward to serving you in the future! The Panel Company

Posted 3 years ago

“How come I can order materials for a complete bathroom from all over the country and get next day delivery, yet less than 3 miles from the shop took 4 days with bad weather and breakdowns and I ended up chasing it because I was losing money as a fitter 😓”

Helpful Report

Posted 3 years ago

Hi - We're sorry to hear that your recent experience with our delivery service fell short of your expectations. We understand how frustrating it can be when delivery times are delayed, especially when it impacts your business and causes you to lose money. We do have a statement on our website which specifies the following > "We highly recommend that if you are not fitting the panels yourself, you arrange a fitting service after the panels have arrived at the delivery address and have been checked over for damages. We do our utmost best and work to the highest standard to ensure that you receive your panels on time and in the condition you expect. However rarely sometimes incidents can occur. Regrettably, we cannot be held responsible for any consequential losses because of problems with delivery or damages, in particular relating to pre-scheduled fitting of the wall panels due to damages or missed delivery date." We also offer a collection service in our store's where so if you were 3 miles away you could have collected from the store. We strive to provide our customers with a fast and reliable delivery service, but we also recognise that unexpected circumstances can sometimes cause delays. In this case, bad weather and breakdowns may have been contributing factors. Nonetheless, we apologise for any inconvenience this may have caused you. We appreciate your feedback and want to assure you that we take all customer concerns seriously. We will use your comments to identify areas where we can improve our delivery service and ensure that we meet or exceed our customers' expectations in the future. Thank you for bringing this to our attention, and we hope that we can earn back your trust and business in the future. The Panel Company

Posted 3 years ago

“Overall a satisfactory result. After ordering the panels I got my order email and then waited for delivery info, 10 days later still not heard anything. I rang customer service and they told me I would be getting them, what day, date and time. That was fine, I received a back up email and a text nearer the time BUT I shouldn’t have had to chase them up. They arrived when specified , on time and in perfect condition.”

Helpful Report

Posted 3 years ago

Hi - Thank you for your review and feedback on your recent order of panels. We're glad to hear that you were satisfied with the end result and that the panels arrived on time and in perfect condition. We apologise for the delay in communication regarding the delivery of your order. We understand how frustrating it can be to not receive updates on the status of your order, and we're sorry that we fell short in this aspect of your experience. We appreciate your patience and persistence in following up with us to obtain the necessary information. At our company, we strive to provide excellent customer service, and we take all feedback seriously. Your comments will help us identify areas where we can improve our communication and ensure a smoother and more efficient process for future orders. The Panel Company

Posted 3 years ago

“Fast delivery and panels are top quality.”

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Posted 3 years ago

Hi Stephen - Thank you for taking the time to leave a review! We're thrilled to hear that you're satisfied with our service and the quality of our panels. We always strive to provide our customers with the best possible experience, and it's great to know that we've succeeded in doing so for you. If there's anything else we can do to assist you, please don't hesitate to reach out. Thanks again for your business! The Panel Company

Posted 3 years ago

“When arrived the Box was damaged, and 2 panels had holes/dents in them”

Helpful Report

Posted 3 years ago

Hi Lindsay I do apologise that you have received damaged goods. Unfortunately on rare occasions, this can occur. I am assuming you have since had replacements, if you have not please reach out to let us know formally. You can reach the depot (where your goods were sent from) on the following details > E: rotherham@panelcompany.co.uk T: 0170 982 8339 The Panel Company

Posted 3 years ago

“I've used the panel co. before. They are just great. Just gave them wall sizes and the necessary boards and fittings were given. Delivery......perfect with all materials in perfect condition. I highly recommend the firm. Absolutely brilliant.”

Helpful Report

Posted 3 years ago

Hi Will - Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you have used our services before, and that we continue to meet your expectations with our products and services. We're glad to hear that you found our ordering process to be easy, and that the necessary boards and fittings were provided based on your wall sizes. We take pride in providing customised solutions to our customers, and we're pleased to hear that you found our delivery to be perfect with all materials in perfect condition. Thank you for your high recommendation of our company. Your feedback means the world to us, and we appreciate your continued business. Please don't hesitate to reach out if you have any further needs in the future. The Panel Company

Posted 3 years ago

The Panel Company is rated 4.6 based on 5,645 reviews