The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 5,862 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,862 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 2nd June 2026

464

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Needed to chase for delivery information. Delivered on time and with helpful drivers. Good price compared to there sites.”

Helpful Report

Posted 22 hours ago

Hi Debbie, Thank you for the kind words about our delivery driver and pricing! We appreciate your feedback and patience regarding delivery updates. Kind regards, The Panel Company

Posted 10 hours ago

“Easy access via website and although the items were not in stock I was kept up to date and delivery date given was kept.”

Helpful Report

Posted 1 day ago

Hi Kevin, Thank you for sharing your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 9 hours ago

“Received samples but I was told council was doing the job but samples looked great”

Helpful Report

Posted 1 day ago

Hi Jennifer, Thank you for the kind feedback about our samples! We appreciate it. Kind regards, The Panel Company

Posted 9 hours ago

“Great panels for the price.... Made a nice wall 👌 Down side was that the packaging was damaged on two of the packs, with slat damage on 2 of the panels!”

Helpful Report

Posted 1 day ago

Hi Stephen, We appreciate your kind feedback and sincerely apologise that your panels arrived damaged. Please know that we would have been happy to send you a replacement. Kind regards, The Panel Company

Posted 9 hours ago

“We got identical samples from two companies, and The Panel Company's were less than half the price of the competition. Ordering of both samples and the final panels was easy. The panels look and feel like good quality, and our tradespeople had no trouble cutting and installing them. The only drawback was that delivery took 14 days instead of the stated 7-10 days, but we were notified of that within an hour of the purchase.”

Helpful Report

Posted 2 days ago

Hi Suzanne, Thank you for sharing your experience and choosing to order from us! We appreciate your product feedback and apologise for any inconvenice caused by the delay. Kind regards, The Panel Company

Posted 9 hours ago

“Bit of a delay in receiving panels, I was hoping too get them sooner but arrived on the day stated and in good condition. Previous order with them arrived damaged so glad to see delivery is done with more care now”

Helpful Report

Posted 1 week ago

Hi James, Thank you for choosing to order from us again! We're pleased to hear that you're happy with your new panels. Kind regards, The Panel Company

Posted 6 days ago

“I was impressed with the quality of the panels, I usually use wood backed panels, which are difficult to handle on your own, but these are much easier, and still feel decent quality. Only downside was delivery. Took over a week to come, and I did not get informed of delivery time until 7.30am on delivery day. Which makes it difficult will taking time off to be home ect”

Helpful Report

Posted 1 week ago

Hi David, Thank you for your feedback. We’re delighted to hear you were impressed with the quality of the panels and found them easier to handle while still feeling premium. We also appreciate your patience regarding the delivery delays and limited notice provided on the day. Your feedback is very valuable and will help us improve our service moving forward. Thank you again for your support. Kind regards, The Panel Company

Posted 1 week ago

“Usually good at delivery, we've had a few different deliveries and there have been no problems at all. However I ordered a couple of small items recently so decided to go for pick up as there is a depot not too far away but so far I've not been advised that it's ready so hence 4 stars instead of 5.”

Helpful Report

Posted 1 week ago

Hi Kim, Thank you for your continued support and feedback. We’re really pleased to hear your previous deliveries have all gone smoothly. We’re sorry for the delay in communication regarding your recent collection order and understand your frustration. Your feedback is appreciated and will help us improve our pickup process moving forward. Kind regards, The Panel Company

Posted 1 week ago

“Although there was a mix up with my order they were very quick to sort it out without quibble. Thank you”

Helpful Report

Posted 1 week ago

Hi, Thank you for your understanding and kind feedback. We’re sorry again for the mix up with your order, but we’re really pleased we could resolve it for you. We truly appreciate your patience and support, and we hope to assist you again in the future. Kind regards, The Panel Company

Posted 1 week ago

“Quality of the panels is very good and the customer was very happy. The delivery times could be better, so don’t order, if you want them in a hurry.”

The Panel Company 4 star review on 17th May 2026

Helpful Report

Posted 2 weeks ago

Him Thank you for your feedback. We’re delighted to hear you and your customer were pleased with the quality of the panels. We also appreciate your comments regarding delivery times and will take this on board as we continue working to improve our service. Thank you again for your support! Kind regards, The Panel Company

Posted 2 weeks ago

“The panels are great. We had a bit of a mix up with one panel arriving as a mismatch but a replacement was sent. Friendly and no nonsense customer service.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your feedback. We’re pleased to hear you’re happy with the panels and that the issue with the mismatched panel was resolved quickly for you. We truly appreciate your kind words about our customer service and your support! Kind regards, The Panel Company

Posted 2 weeks ago

“Would use this company again and also recommend them to family and friends delivery was good and on time when they said all the way to bridlington well please with them”

Helpful Report

Posted 2 weeks ago

Hi Leigh, Thank you for your wonderful feedback. We’re delighted to hear you were pleased with the delivery and overall service. Your recommendation means a lot to us, and we truly appreciate your support! Kind regards, The Panel Company

Posted 2 weeks ago

“The panels are good quality and we gir them at a great price. Wasn't sure when delivery was going to be so a bit more info at the start.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your feedback. We’re so pleased to hear you’re happy with the quality of the panels. We also appreciate your feedback regarding the delivery information and will take this on board to improve communication from the start. Thank you again for your support! Kind regards, The Panel Company

Posted 3 weeks ago

“I have purchased twice from The Panel Company. The first exoerience was spot on. Not so the second time. Two weeks for delivery and then received the wrong item. The first phone call to try and resolve the issue was quite negative. A follow up call later in the day resulted in a replacement next day delivery.”

Helpful Report

Posted 3 weeks ago

Hi Craig, Thank you for your honest feedback and for choosing The Panel Company again. We’re sorry to hear your second experience did not match the high standard of your first. We do appreciate your patience and are pleased we were able to resolve the issue quickly with a replacement delivery. Your feedback is valuable and will help us improve our service moving forward. Kind regards, The Panel Company

Posted 3 weeks ago

“The whole process was easy. A little hiccup with delivery but was resolved and rectified the day after. So all round very good customer service”

Helpful Report

Posted 3 weeks ago

Hi Simon, Thank you for your feedback. We truly appreciate your understanding and kind comments about our customer service! Kind regards, The Panel Company

Posted 3 weeks ago

“apart from a 2 week wait for delivery . I was very pleased with the panels. packed well and always updated on time slot on the day of delivery.”

Helpful Report

Posted 3 weeks ago

Hi Anita, We sincerely apologise for the delay and for any inconvenience caused. We're delighted to hear that you're happy with your new panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Great company staff helpful only problem i had was website said 4 to 7 days for delivery but then email said 1st may which was 3 weeks later but a quick phone call and swapped to express delivery i got it 2 days later so in all a great company to buy from i recommed to buy from”

The Panel Company 4 star review on 5th May 2026

Helpful Report

Posted 4 weeks ago

Hi David, Thank you for the kind words about our customer service and for sharing your new slat panels with us! We appreciate your patience while we switched your delivery method. Kind regards, The Panel Company

Posted 4 weeks ago

“Excellent service and price”

Helpful Report

Posted 1 month ago

Hi, Thank you for the kind words about our customer service and pricing. We appreciate your feedback! Kind regards, The Panel Company

Posted 4 weeks ago

“The quality and price cannot be questioned - The delivery driver was exceptional and extremely helpful. I have one criticism and that is why it should take the maximum stated time to deliver . On both occasions the delivery took 12 days to arrive.”

Helpful Report

Posted 1 month ago

Hi Sumei, Thank you for your kind words about our panels and delivery driver. We appreciate your patience regarding delivery. Unexpected delays are never the experience we want for our customers, as we aim to dispatch all orders within 7 working days. Kind regards, The Panel Company

Posted 1 month ago

“I purchased panels over the Easter weekend at a great price, but then heard nothing for about a week. When I called, I was told delivery would be on Wednesday. Both the company and their courier confirmed this the day before and again on the day. I waited in all day Wednesday for the delivery. At around 4:15pm, I called for an update and was told the van had broken down and delivery would now be sometime Thursday. As I had already rearranged everything to wait in on Wednesday, moving my plans to Thursday and Friday, I explained I would not be able to wait in again on those days and cancelled the order. Despite this, the courier attempted delivery on Thursday after 4pm. I refused it and explained the order had been cancelled and I had sourced panels from a nearby store. The same happened again on Friday with a different driver, and once more on Monday, this time with the panels and packaging visibly damaged. I refused delivery each time and asked for them to be returned. Throughout, the panel company were very helpful and clearly as frustrated as I was. They assured me they had repeatedly contacted the courier by phone and email, but were being ignored. I ultimately told the panel company I would not purchase from them again while this courier is used for deliveries.”

Helpful Report

Posted 1 month ago

Hi David, We sincerely apologise for your experience. We only use external delivery services for express shipping, or on occasions when we’re unable to meet our usual 7 working day delivery timeframe. We understand how important reliable delivery is, and we’re sorry this was not the case on this occasion. We’re very sorry for the inconvenience caused and have raised this incident with the external courier to help ensure it does not happen again. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 5,862 reviews