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The Panel Company Reviews

4.6 Rating 6,566 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,566 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great product for the price”
Helpful Report
Posted 1 week ago
Hi, Thank you for your review! We're delighted you're happy with the quality and value of your panels. We look forward to serving you again! Kind Regards, The Panel Company
Posted 1 week ago
“Quick delivery, great product as described, value for money, however few panels damaged obviously due to courier company whilst in transit.”
Helpful Report
Posted 2 weeks ago
Hi Keith, Thank you for your feedback. We're pleased you're happy with the delivery speed, quality and value of our panels, but we're sorry some arrived damaged in transit. Please contact our customer service team (info@panelcompany.co.uk) with your order number and photos of the damage so that we can resolve this for you. We look forward to serving you again. Kind Regards, The Panel Company
Posted 1 week ago
“Panels very well priced. Would be helpful if they could be cut to size.”
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Posted 2 weeks ago
Hi Paul, Thank you for your feedback. We're delighted you're happy with the price of our panels. We appreciate your suggestion about a cut-to-size option and have passed it on to our team for consideration. We look forward to serving you again. Kind Regards, The Panel Company
Posted 1 week ago
“Didn't rate 5* only due to poor packaging which has resulted in damaged panels arriving on two separate occasions. Cannot fault the service response to the delivery issues & panels look good.”
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Posted 2 weeks ago
Hi, Thank you for your feedback. We're pleased you're happy with the panels and our service, but we're sorry they arrived damaged on two occasions. We've shared your comments with our dispatch team so we can review and improve our packaging. We appreciate your patience and look forward to serving you again. Kind Regards, The Panel Company
Posted 1 week ago
“Great communication and so helpful when our order was wrong. Highly recommend”
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Posted 3 weeks ago
Hi Karen, Thank you for your kind review and recommendation. We're sorry about the issue with your order, but delighted our team could help. We look forward to serving you again! Kind Regards, The Panel Company
Posted 1 week ago
“Ordered a couple of samples of acoustic wall panels. Delivery was quick. Ordered a walnut one and I'm sure it hadn't even been stained. It was definitely not anything like the photos.”
Helpful Report
Posted 3 weeks ago
Hi Maxine, Thank you for your feedback. We're pleased to hear your samples arrived quickly, but we're sorry the walnut finish didn't match your expectations. As our panels use natural wood veneers, slight variations in colour and grain can occur, and product photos may also appear differently depending on screen settings. Please contact our customer service team (info@panelcompany.co.uk) with your order number and a photo of the sample so that we can investigate and correctly resolve this issue. Kind Regards, The Panel Company
Posted 1 week ago
“Great panels good communication from the team 👏”
The Panel Company 4 star review on 17th September 2026
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Posted 3 weeks ago
Hi, Thank you for sharing your new slat panels with us! We appreciate the kind feedback about our service and panels. Kind regards, The Panel Company
Posted 3 weeks ago
“Panels were a great quality, colour & acoustic backing exactly what i wanted, packaged well. Delivered with care. Your delivery costs are on the expensive side”
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Posted 1 month ago
Hi, We're delighted to hear that you're happy with your new panels! Thank you for sharing your product and delivery feedback. Kind regards, The Panel Company
Posted 3 weeks ago
“Very pleased with my panels. Arrived on time and well packaged. Happy to recommend to anyone thinking of putting up panels.”
Helpful Report
Posted 1 month ago
Hi Paul, We're pleased to hear that you're happy with your new panels and would recommend us to others! Thank you for sharing your feedback. Kind regards, The Panel Company
Posted 1 month ago
“Very good efficient compy. Quality product great service”
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Posted 1 month ago
Hi, Thank you for the kind feedback about our service and panels! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
“Good service”
Helpful Report
Posted 1 month ago
Hi, Thank you for the kind review about our customer service! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
“Easy to use and informative web site with useful videos of how to cut and fix the panels. Delivery was pretty fast. But unfortunately, although we bought a pack with two panels in it when we fixed the second panel and stood back to take in our work, it was noticeable that it was a lighter shade than the first. A bit surprising when they came from the same pack, we thought. But too late to do much about it once it was on the wall. So, overall, much easier than tiling, and a nice look in our shower room, which we'll learn to live with.”
Helpful Report
Posted 1 month ago
Hi Ivan, Thank you for your kind feedback about our service and installation tutorials! We’re delighted to hear that you found them helpful. We’re sorry to hear that you weren’t 100% satisfied with the panels. If there’s anything we can do to help, our customer service team is always available to chat and would be happy to assist. Kind regards, The Panel Company
Posted 1 month ago
“Very helpful nothing was too much trouble for them to sort out for me. I would use their service again.Thanks”
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Posted 1 month ago
Hi Patricia, Thank you for sharing your feedback about our customer service! We're delighted to hear that you would order from us again. Kind regards, The Panel Company
Posted 1 month ago
“All good thanks”
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Posted 1 month ago
Hi Rod, Thank you for reviewing your experience! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
“Good quality, reasonably priced and well packaged. Handled with care by the in-house delivery driver.”
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Posted 1 month ago
Hi, Thank you for sharing your feedback about our service and panels! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
“Amazing quality Wooden Acustic Slat Panles, I can't thank you enough however, the reason for dropping a star is purly because of the delivery time but apart from that, I'm very pleased.”
Helpful Report
Posted 1 month ago
Hi Ian, We're delighted to hear that you're happy with your panels and appreciate your feedback regarding delivery. The reason our orders take up to 10 working days to dispatch is that we use our own fleet of vans. Kind regards, The Panel Company
Posted 1 month ago
“Excellent panels and very good price. Very good communication. Would have been 5star but unfortunately problems with delivery of the trims twice with delayed the completion of the job by 9 days. Will use again hopefully with all items correctly delivered together”
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Posted 1 month ago
Hi Chris, Thank you for sharing your experience. We're pleased that you're happy with your panels and appreciate your patience regarding the mix-up with your order. It's brilliant to hear that you would order from us again! Kind regards, The Panel Company
Posted 1 month ago
“Excellent product and finish after painting. Small neagative is not so easy to fit behind radiators. Some of the joins a bit tight. The tape is ever so sticky so needs to placed correctly first time. Overall very satisfied with job for a DIY person”
The Panel Company 4 star review on 22nd August 2026 The Panel Company 4 star review on 22nd August 2026 The Panel Company 4 star review on 22nd August 2026
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Posted 1 month ago
Hi Kevin, Thank you for sharing your experience and new MDF panels with us! We're happy to hear that you're pleased with the final result. Kind regards, The Panel Company
Posted 1 month ago
“Delivery was on time and the driver was very helpful. I gave not installed the panels yet but they look good”
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Posted 1 month ago
Hi Gill, Thank you for your review, Gill! We're glad to hear your delivery arrived on time and that our driver was helpful. We hope you're just as pleased with the panels once installed! Kind regards, The Panel Company
Posted 1 month ago
“Yes I chose a panel and my plumber will be ordering it soon”
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Posted 1 month ago
Hi Joan, We're happy to hear that you found our sample service helpful. Thank you for your feedback! Kind regards, The Panel Company
Posted 1 month ago
The Panel Company is rated 4.6 based on 6,566 reviews