The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,271 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks nice”

Helpful Report

Posted 3 days ago

Hi Mark, Thank you for the 5 star review! We appreciate it. Kind regards, The Panel Company

Posted 1 day ago

“Prompt delivery. Good service. One ceiling panel had a dent in it. One of the edging strips was split. We managed to cut the damaged bits out. More care needs to be taken in packaging and quality control. Otherwise this was a great product.”

Helpful Report

Posted 3 days ago

Hi Mike, We sincerely apologise that some of your items arrived damaged and for any inconvenience this may have caused. We're glad to hear you were otherwise satisfied with the product and will ensure your feedback is shared with the appropriate team. Kind regards, The Panel Company

Posted 1 day ago

“Very satisfied. Kind delivery man.”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 week ago

“Bad packaging of panels, first one arrived damaged due to lack of packaging - a replacement was sent. although not damaged still lack of packaging.”

Helpful Report

Posted 1 week ago

Hi, We sincerely apologise for the inconvenience caused by packing and will ensure that your feedback is shared with the relevant department. Thank you for bringing this to our attention. Kind regards, The Panel Company

Posted 1 week ago

“The ordering was simple and choice very good however, delivery was delayed - fortunately they arrived before needed.”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to share your experience. We appreciate your patience and apologise for any inconvenience caused by delivery. Kind regards, The Panel Company

Posted 1 week ago

“Great service and quick delivery.”

Helpful Report

Posted 2 weeks ago

Hi Jane, Thank you for the 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Thanks for a quick delivery of the samples,not starting my bathroom at the moment”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you for taking the time to review your experience of ordering samples from us. We appreciate it! Kind regards, The Panel Company

Posted 2 weeks ago

“Good panelling — easy to fit”

Helpful Report

Posted 2 weeks ago

Hi Sandra, Thank you for the product feedback and 5 star review! We appreciate it. Kind regards, The Panel Company

Posted 2 weeks ago

“The product is great quality however, the communication from the company was very limited and so I didn't have much awareness on an expected delivery date until 24hrs in advance. Luckily a neighbour was able to accept the delivery as I was out at work.”

Helpful Report

Posted 3 weeks ago

Hi Daniel, Thank you for taking the time to share your experience. We appreciate your kind words about our panels, as well as your feedback on our communication. As we use our own fleet of delivery drivers, customers receive a text message the day before delivery with a one-hour time slot to help them plan accordingly. We’ll be sure to share your feedback with the relevant teams, as we’re always looking for ways to improve our service. Kind regards, The Panel Company

Posted 3 weeks ago

“The panels themselves and the trims were perfect, just what I wanted. Delivery was good also. My only minor complaint was that I needed 1 extra trim and the delivery cost for that one item was the same as the large shipment.”

Helpful Report

Posted 3 weeks ago

Hi Ceri, Thank you for taking the time to share your experience. We appreciate your kind words and feedback about our delivery. Kind regards, The Panel Company

Posted 3 weeks ago

“Really happy with service. Delivery all good. I have noticed one of the slats is snapped. But only noticed once up on the wall so leaving it. It’s only a small crack. Apart from that quality was good and price best I saw. Would use again”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback, Dan! We're glad to hear you were happy with the service and the quality of the panels. We appreciate your understanding regarding the small issue with the slat, please reach out to customer service, they will be happy to provide a solution for you. Best regards, Team The Panel Company

Posted 3 weeks ago

“Very good and well organised company. They provided a high quality product at an economical price. Would have got 5 stars had the order been delivered first time, but we're very efficient in completing the order.”

Helpful Report

Posted 4 weeks ago

Thank you for your kind words and honest feedback! We’re so glad to hear you were pleased with the quality and value of our panels. We apologise for the initial delivery hiccup but are happy we could resolve it efficiently. We really appreciate your support and hope to serve you even better next time! The Panel Company

Posted 4 weeks ago

“Very good quality”

Helpful Report

Posted 4 weeks ago

Thank you! We’re glad you’re happy with the quality. We really appreciate your support! The Panel Company

Posted 4 weeks ago

“Ordered panels, which was then sent to the local depot. Panels out of stock so had to wait for their delivery. When in stock was given one delivery slot. Gave instructions to leave panels down side of house but panels left by front door in full sight of the road. Actual panels were well wrapped but only stapled to the backing board. Nice quality so 4 stars”

Helpful Report

Posted 4 weeks ago

Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the panels, but we’re sorry for the delays and that your delivery instructions weren’t followed. We understand how frustrating that can be and will be reviewing this with our delivery team to help prevent it happening again. The Panel Company

Posted 4 weeks ago

“Fantastic wall panels as described at a fair price. Only small criticism would be that panels are only connected at minimal points, which makes cutting slightly difficult as the wood moves if not cutting close to a connection point.”

Helpful Report

Posted 1 month ago

“Great value, great quality. But the delivery is sub-par (driver wouldn't help get panels to front door of flat, just to pavement), and the packing is terrible as there's no protection of corners, they weren't secured in the van and they ended up damaged, so I had to cut tops and bottoms, and one side, to remove damage. I took pictures, but can't upload them here as it wants '640 x 640' - a format that died in around 1998.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for your kind words and for sharing your experience with us. We’re sorry to hear that the corners of your panels were damaged during transit and appreciate you bringing this to our attention. Please be assured that your feedback has been passed on to the relevant department for immediate review. If there’s anything further we can do to assist, don’t hesitate to reach out to us directly at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 1 month ago

“Arrived on time, ordered an odd number of panels so one was out of the box and slightly damaged but used that as my cut end. Easy to fit and looks good!”

The Panel Company 4 star review on 19th July 2025

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for taking the time to share your experience and new slat panels! We sincerely apologise that one of your panels arrived damaged. Kind regards, The Panel Company

Posted 1 month ago

“Easy to navigate website and good communication regarding delivery. Unfortunately, our delivery was one panel short but a quick phone call to Customer Services, who were friendly and very efficient, and another was despatched straightaway. We are really pleased with our purchase and will be happy to recommend The Panel Company to friends and family.”

Helpful Report

Posted 1 month ago

Hi Wendy, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we delivered your missing panel. Kind regards, The Panel Company

Posted 1 month ago

“The panels are good quality, you do need a few screws as well as the adhesive though, I am pleased with the result and will probably order more for another room.”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your new slat panels with us! We're delighted that you're happy with it! Kind regards, The Panel Company

Posted 1 month ago

“I've not used them yet but will be fitting them in the next couple of weeks”

Helpful Report

Posted 1 month ago

Hi Russel, Thank you for taking the time to review your experience so far. We appreciate it. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 4,271 reviews