The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,263 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 14th February 2026

461

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is quite good - looks great”

Helpful Report

Posted 2 days ago

Hi, We're pleased to hear that you're happy with your purchase! Thank you for sharing your feedback. Kind regards, The Panel Company

Posted 12 hours ago

“Good product, friendly service”

Helpful Report

Posted 5 days ago

Hi Ray, Thank you for the kind words about our panels and customer service! We appreciate it. Kind regards, The Panel Company

Posted 5 days ago

“2 samples arrived as requested . look good quality .White seems to be out of stock alot though”

Helpful Report

Posted 1 week ago

Hi, We're pleased to hear that you were satisfied with your samples! Please don't hesitate to contact us directly at info@panelcompany.co.uk if a panel you like is currently out of stock. Kind regards, The Panel Company

Posted 6 days ago

“Only a suggestion, maybe design a cardboard packaging for sending your samples out? Even charging £1 for up to 4 samples + P&P is better than, like in my case, having two lots sent out due to your plastic bag splitting twice!”

Helpful Report

Posted 1 week ago

Hi Gavin, We’re very sorry for the inconvenience caused and appreciate you taking the time to share your feedback. We’ll certainly pass your packaging suggestion on to our samples department. As we use a third-party courier for our sample service, we don’t have full control over how items are handled in transit, but your comments are very helpful and will be taken into account. Kind regards, The Panel Company

Posted 1 week ago

“Good and timely service. Delivery time was nice with arrival updates. Pity, the branch I dealt with did not have my prefered item in stock and hence ended up buy a more expensive panel. Otherwise shall certainly buy from this firm again !”

Helpful Report

Posted 1 week ago

Hi Rai, We appreciate the kind feedback about our service and are pleased to hear that you would order from us again in the future! We're sorry for any disappointment caused by stock levels. Kind regards, The Panel Company

Posted 1 week ago

“Great price and product, delivery spot on, one panel was slightly damaged but didn't create a problem as it only needed to fit a small section.”

The Panel Company 4 star review on 7th February 2026

Helpful Report

Posted 1 week ago

Hi, Thank you for sharing your new slat panels with us! We're happy to hear that you're pleased with them. We sincerely apologise that they arrived damaged, and if you were unable to use them, please know that we would have sent a replacement. Kind regards, The Panel Company

Posted 1 week ago

“Smooth delivery. Would be more useful if it had an estimated delivery date.”

Helpful Report

Posted 1 week ago

Hi Mr Hennessy, Thank you for taking the time to share your delivery experience! Our products are typically dispatched within seven working days, and customers receive a text message the day before delivery with a confirmed time slot. We appreciate your feedback and will share it with our marketing team to help ensure that estimated delivery timeframes are communicated clearly. Kind regards, The Panel Company

Posted 1 week ago

“Apart from 1 panel being the wrong colour the 3 panels have worked well and are good quality, shame it took a week to get replacement panel delaying plumbers fitting shower room.”

Helpful Report

Posted 1 week ago

Hi Elizabeth, Thank you for taking the time to review your experience. We're very sorry for the inconvenience caused and appreciate your patience while we sent a replacement panel. Kind regards, The Panel Company

Posted 1 week ago

“Good value for the price Nice finish”

Helpful Report

Posted 1 week ago

Hi Danny, We're pleased to hear that you're happy with your new panels. Thank you for taking the time to review your purchase. Kind regards, The Panel Company

Posted 1 week ago

“We ordered 6 panels and put them up with ease using glue and screws. Really good quality. Deliverer was pleasant and efficient from Rotherham to Northants. We were updated all the way from order to delivery. We were so impressed we have ordered more for another feature wall.”

Helpful Report

Posted 2 weeks ago

Hi Janet, Thank you for taking the time to share your experience! We appreciate your kind feedback about our panels and service. Kind regards, The Panel Company

Posted 2 weeks ago

“Well despite the slight mix up with delivery, the panels arrived nine days after placing the order, the trims arrived a couple of days before the panels. Nether the less from what I can see the panels are really nice and of good quality. I have only opened one panel to check the colour and I am really impressed, they are well wrapped and protected. The delivery guy was polite and courteous and provided advice regarding storage. Would I recommend the panel company? Yes certainly! I would have given five stars but I had to chase the order and arrange a delivery date. 9/10 for me.”

Helpful Report

Posted 2 weeks ago

Hi Mr Aird, Thank you for taking the time to share your experience. We appreciate your valuable feedback and patience regarding your order. Kind regards, The Panel Company

Posted 2 weeks ago

“Bought acoustic slat wall panels every was great only problem comes when you cut the panels as end staples a little too close to end when trimming to length as only stapled not glued.”

Helpful Report

Posted 2 weeks ago

Hi Ken, Thank you for taking the time to share your experience and product feedback. When cutting slat panels, we recommend fixing staples before cutting or fixing a dab of adhesive to a loose slat after cutting. Kind regards, The Panel Company

Posted 2 weeks ago

“Absolutely love it now I have it up. The only reason this isn’t a five star is because I had to source the dado elsewhere. The Panel Company don’t do longer than one metre and to piece in like that would’ve looked amateurish.”

The Panel Company 4 star review on 23rd January 2026

Helpful Report

Posted 3 weeks ago

Hi Bob, Thank you for sharing an image of your tongue and groove panels! We're pleased to hear that you're happy with the outcome and appreciate the product feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Looks great when fitted Easy to fit. Just check panels when getting them out of box. Ours were chipped on corner but luckily I didn't need a full length panel so got way with it.”

Helpful Report

Posted 3 weeks ago

Hi, We’re delighted to hear that you’re happy with your new panels and that you found them easy to fit. Please be assured that our customer service team would have been happy to arrange a replacement panel if it had been unusable. Kind regards, The Panel Company

Posted 3 weeks ago

“Great products, very well made. Good delivery service, went like clockwork”

Helpful Report

Posted 3 weeks ago

Hi Mr Jeapes, Thank you for the kind words about our products and delivery service. We appreciate your feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good and only wanted to see if it was a match for other panels we had so will be ordering soon thank you”

Helpful Report

Posted 4 weeks ago

Hi, Thank you for taking the time to review our samples service! We're pleased to hear that it helped you to decide on a panel. Kind regards, The Panel Company

Posted 3 weeks ago

“The delivery process was great, there where a few hiccups but they were well communicated with us and the gentleman delivering the panels was very helpful.”

Helpful Report

Posted 4 weeks ago

Hi Laura, Thank you for taking the time to review your experience. We appreciate your patience and kind words about our delivery. Kind regards, The Panel Company

Posted 3 weeks ago

“Panel are made to a good standard nice colour and quality material we made a feature headboard with them visited the Huddersfield showroom to make our choice and order, they were in stock to take away but to have the delivered we had to wait over a week Got an email saying they were coming from the Rotherham store but no delivery date No advise or email on delivery they just turn up the driver said he had messaged me the night before but I had not received Good quality panels but poor customer services”

Helpful Report

Posted 4 weeks ago

Hi Joy, Thank you for taking the time to share your experience. We’re pleased to hear that you were happy with the panels, and we sincerely apologise that you felt our customer service and communication fell short. Our orders typically take up to seven working days to dispatch, and customers should receive a text message the day before delivery with a one-hour time slot. We’re very sorry if you did not receive this message and appreciate you bringing it to our attention, as we are always looking for ways to improve and enhance our customer service. Kind regards, The Panel Company

Posted 3 weeks ago

“Great product and price. Very good communication regarding delivery. Nick (driver) was very helpful”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to review your experience. We appreciate your feedback on our panels and delivery driver! Kind regards, The Panel Company

Posted 1 month ago

“First delivery included 2 panels that were not fit for purpose so sent back the following week and 2 more delivered. Happy with the finished product overall and the panels are sturdy.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to review your experience. We appreciate your feedback and are pleased to hear that you're happy with your new panels. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 5,263 reviews