The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,826 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,826 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 15th June 2025

Danny Hargreaves

The Panel Company 5 star review on 14th June 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered samples for the bathroom. Arrived free except postage.”

Helpful Report

Posted 22 hours ago

Hi Steve, Thank you for taking the time to review your experience when ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 1 hour ago

“Great panels. Look lovely on the wall. Easy to install and cut. Quick delivery too!”

The Panel Company 4 star review on 11th June 2025

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Posted 4 days ago

Hi Steph, Thank you for sharing your new slat panels with us! We appreciate the kind words and feedback. Kind regards, The Pane Company

Posted 4 days ago

“Just ordered samples”

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Posted 1 week ago

Hi Stephen, Thank you for taking the time to leave a review, we appreciate it! Kind regards, The Panel Company

Posted 1 week ago

“Good quality, just couldn't find an oak colour I was looking for”

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Posted 1 week ago

Hi Jane, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and are sorry to hear that you couldn't find the colour you were searching for. Kind regards, The Panel Company

Posted 1 week ago

“Delivery was a bit slow but once the panels arrived. They were easy to cut and easy to fit. The bathroom is not complete yet so not able to assess how well they hold up after lots of use. They do however look good and will hopefully be easier to maintain than tile’s.”

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Posted 1 week ago

Hi April, Thank you for sharing your experience with us. Our deliveries typically take 4–7 working days to dispatch, as we use our own fleet of vans instead of third-party couriers. We appreciate your understanding and your kind words about our panels. Kind regards, The Panel Company

Posted 1 week ago

“Panels are really nice, easy instructions and installation. My only problem was that I received no notification of when the panels would arrive until I called. It was outside of the delivery window given by themselves but luckily it would still arrive in time for when it was needed.”

Helpful Report

Posted 2 weeks ago

Hi, We sincerely apologise that your delivery was not received within the expected 4–7 working days. Customers should receive a text message the day prior to delivery, including a one-hour time slot. We greatly appreciate your positive feedback regarding our panels and will ensure your comments are shared with the relevant department. Kind regards, The Panel Company

Posted 1 week ago

“Notice of delivery given and very happy with the panels.”

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Posted 2 weeks ago

Hi Julie, We're so pleased that you're happy with your experience and panels! Thank you for taking the time to review us! Kind regards, The Panel Company

Posted 2 weeks ago

“Speedy delivery and courteous driver”

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Posted 2 weeks ago

Thank you for taking the time to review our delivery and giving it 5 stars! We appreciate it. Kind regards, The Panel Company

Posted 2 weeks ago

“Dee made my purchase very easy. Also informative and kept me updated . Thanks again Dee.”

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Posted 2 weeks ago

Hi Stephen, Thank you for the kind words about our customer service. We're grateful for your feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Delivery updates excellent, product really good”

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Posted 2 weeks ago

Hi Paul, Thank you for the kind words about our delivery and panels! We're grateful for the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Easy to place order and amazing fast to dispatch to relevant locations for pick up and deliver to customer but after that it falls down It took them over a week just to put on lorry and deliver and couldn’t be bothered to put it inside the door, and asked my wife to put it inside herself!Thankfully it was not raining as the whole product would have been destroyed ! Product itself is very good”

Helpful Report

Posted 2 weeks ago

Hi Tariq, Thank you for the kind words about our panels and taking the time to share your experience. We are sorry to learn that your experience did not meet your expectations, and we regret any disappointment this may have caused. Please note that our orders typically require 4–7 working days to dispatch, as we operate our own dedicated fleet of delivery vans. In accordance with our company policy, all deliveries are made to the front door, and we sincerely apologise for any inconvenience this may have caused. Kind regards, The Panel Company

Posted 2 weeks ago

“Happy by products but not so much delivery”

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Posted 3 weeks ago

“Great quality product and looks amazing. Only thing I would mention is that I live in an apartment on the first floor and Im over 70 and the driver would only leave the panels in the hall. He said he was not insured to take them any further. As the hallway is not to be obstructed at anytime, I was therefore obliged to take them upstairs by myself, which was not an easy task. I dont have anyone to help me and with hindsight I would have arranged for the contractor to be on site. A bit of advisory facts at point of sale or confirmation in very bold type would help. Thanks”

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Posted 3 weeks ago

“I have previously purchased from the company without any issues; however, with the latest order, I had to contact them several times to inquire about the status of my order. The builder had to return the following week as the delivery was delayed - I was fortunate that the builder could accommodate me in this instance, otherwise the panels would not have been able to be installed. The order was placed in plenty of time to be delivered for the job. I was told first on one date, when the builder called, he was told that there was sickness among the drivers. I was expecting a delivery as instructed and this was changed when the builder called the company”

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Posted 3 weeks ago

“Good quality products. Delivery on time as stated very pleasant driver. Fitting very easy really happy with this company.”

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Posted 3 weeks ago

Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 weeks ago

“Panels very nice but packaged badly which caused damage to panels. Exchanged quickly though. Would recommend. Panels need to be protected more as no protection at all.”

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Posted 3 weeks ago

Hi Amanda, We sincerely apologise that your panels arrived damaged and appreciate your patience while we replaced them. Your feedback about our packaging will be communicated to the relevant department for review. Kind regards, The Panel Company

Posted 2 weeks ago

“Over satisfied, waited a while for delivery however the communication was good and was kept updated. Some of the edging trim was bent and damaged which was disappointing, But managed to work around this.”

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Posted 4 weeks ago

Hi Andy, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 3 weeks ago

“Very pleased with quality”

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Posted 4 weeks ago

Thank you for taking the time to share your feedback! We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“The range of panels is extensive and the showroom team enthusiastic and helpful. A point lost due to inflexibility with deliveries which might be improved if they ditch their own and use a courier.”

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Posted 4 weeks ago

Hi Philip, Thank you for the kind words about our panels and customer service. We appreciate your feedback about our delivery structure and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 3 weeks ago

“initially we had fitted 2 lengths of panel to ceiling but the 3rd was a different shade despite all being same batch number !. this wasnt panel co fault, it was manufacturer. that said. customer services lowered my concerns and next day we had a courier service direct from panel co who dropped off spare panels and took away the pre cut lengths that we had to take back down..much harder than it looks on the videos, so maybe ask the team for a fitting quote ?.. really pleased with the product, panels prices and also their eye for looking after its customers. really pleased with the result. cheers Panel Company will use again..”

The Panel Company 4 star review on 13th May 2025

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Posted 1 month ago

Hi Dale, Thank you for sharing your experience with us! We appreciate your kind words about our customer service and your patience while we corrected your order. We're thrilled that you're happy with the ceiling and look forward to serving you again in the future! Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,826 reviews