The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,563 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th October 2025

Anonymous

The Panel Company 5 star review on 5th October 2025

Rob Padfield

The Panel Company 5 star review on 2nd October 2025

Aldin Alic

Michael Baker

467

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young lad on the desk was very helpful even though he had not worked there long. Your computer said you had no stock of what I wanted but he went into the store and found loads of it. You nearly lost a sale.”

Helpful Report

Posted 1 day ago

“Product and delivery both good, but I wonder why it took a week from ordering to delivery. Also, I would have thought payment should be collected on the day of delivery, not the day of ordering. I now await delivery of a further item, and wonder when that will arrive.”

Helpful Report

Posted 3 days ago

Hi Michael, Thank you for your kind words regarding our panels and delivery service. Please note that orders are dispatched within up to 7 working days and delivered by our dedicated fleet of drivers, ensuring customer care and efficient service. Kind regards, The Panel Company

Posted 3 days ago

“Was sent samples out and ordered soon after. Delivery was on time and kept up to date by the driver. Only slight disappointment for me was that the end panel on 2 of my panels was about 3mm too long at one end and therefore too short at the other. Wasn’t too hard for me to sort but somewhat annoying”

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Posted 4 days ago

“The Panels were very good and did the work they were designed for. Delivery was on time. The only complaint was that the internal corner was chrome and was not white, as I had ordered white panels and ends. But I got over this.”

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Posted 6 days ago

Hi, Thank you for your valuable feedback and kind words. We're sorry to hear that you were dissapointed by your trims and will ensure that your feedback is communicated to the relevant department. If we can help in any way please contact us directly at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 4 days ago

“All areas were good..delivery just seemed to be a while,about a week..but delivery & tracking were great..driver was friendly,& bought into the house ..products look great..but still waiting to install”

Helpful Report

Posted 1 week ago

Hi Jill, Thank you for taking the time to share your feedback. We appreciate your comments about our delivery driver and the quality of our panels. Please note that our deliveries can take up to 7 working days to dispatch as we use our own fleet of vans. This helps us ensure safe handling and a reliable service. Kind regards, The Panel Company

Posted 4 days ago

“some of the panels were damaged, one looked like it had been dropped or damaged as they'd been taken off the van. the other had a small slit in, but not visible on a photo. luckily we'd ordered plenty to cover these, the slit one although it was in the centre widthways, it was towards the end of the panel and the damaged one we had to work around as didn't want to wait. Didn't report as we were waiting to see if we could manage, which we did, so no harm done, you just need to be aware.”

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Posted 1 week ago

Hi Jill, Thank you for your thoughtful review! We truly appreciate your understanding regarding the damaged panel, but this is not something we ever want a customer to work around. I have refunded one of the shower panels. In these rare cases where panels are damaged upon delivery we will always replace them, but i understand you were able to work round them. Warm regards, Team The Panel Company

Posted 1 week ago

“Very good and reasonably priced will use again thanks”

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Posted 2 weeks ago

Hi Alan, Thank you for taking the time to review your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 4 days ago

“I recently purchased two black slatted wall panels and I’m really pleased with them. The quality is excellent, they look great in place, and the whole ordering process was straightforward. Delivery was on time and the driver was very pleasant and professional, which made the experience even better. Overall, a smooth purchase from start to finish. Would happily order again.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to review your experience! We're grateful for the kind words about our delivery driver and are thrilled that you're happy with your new panels. Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent value, excellent quality. Earlier indication of which day delivery would be made would have been helpful.”

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Posted 2 weeks ago

Hi Mark, Thank you for taking the time to review your experience! We appreciate the kind words about our panels and sincerely apologise if you did not recieve a text message the day before delivery with an hours time slot. Kind regards, The Panel Company

Posted 2 weeks ago

“I’ve just received a sample panel & like this very much. I’m still deliberating on this & how it will work for me. What is the minimum number of panels I can order. Thank you.”

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Posted 2 weeks ago

Hi Alma, Thank you for reviewing our sample service! You can order as few as one panel. If you have any questions or need assistance, feel free to contact us at info@panelcompany.co.uk Kind regards, The Panel Company

Posted 2 weeks ago

“Overall very happy with the service. Could improve frequency of delivery to the South West instead of one day a week.”

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Posted 2 weeks ago

Hi, Thank you for your kind words about our service and for taking the time to share your experience. Our deliveries can take up to 7 working days as we use our own fleet of delivery vans, allowing us to ensure better care and service, rather than relying on third-party couriers. Kind regards, The Panel Company

Posted 2 weeks ago

“Easy to understand and order from website. Quality products and efficient communication”

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Posted 3 weeks ago

Hi Virginia, Thank you for taking the time to review our website, panels, and service! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Only ordered some samples but good quick delivery of the samples. But unfortunately had to put are refurb of our bathroom on hold. But will revisit in the future”

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Posted 3 weeks ago

Hi, Thank you for taking the time to review our sample service! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Panels look good on the wall My only negative is how the wood slats are attached with staples so not fully attached to the felt backing the whole length of the slats”

The Panel Company 4 star review on 13th September 2025

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Posted 4 weeks ago

Hi Angela, Thank you for taking the time to share your experience and for including a photo of your new slat panels! We appreciate your feedback regarding the staples. We use this method because we’ve found that staples provide a more durable and long-lasting hold compared to glue. Kind regards, The Panel Company

Posted 3 weeks ago

“Really good for price and look great. All the trims are smart and fit well. Only downside was one of the panels I bought had a small hole in it. As it was a black panel I couldn’t see it until after everything was installed in place”

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Posted 1 month ago

Hi Duncan, Thank you for taking the time to share your experience. We appreciate the product feedback and sincerely apologise that one of your panels was damaged. If we can help in any way please contact us directly at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 1 month ago

“Delivered in perfect condition although lengths of wood are only stapled every so often so if you need a thin row off acoustic board for above a window say, the wood will come detached from the acoustic material. Because of this, you have to cut where the staples are causing quite a bit of wastage.”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We recommend fixing staples before cutting or alternatively fixing a dab of adhesive to a loose slat after cutting. Kind regards, The Panel Company

Posted 1 month ago

“Very good on price, not too keen with the shade the white comes as, more like a pale grey, but still looked nice”

The Panel Company 4 star review on 6th September 2025

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Posted 1 month ago

Hi, Thank you for taking the time to review your experience and sharing images of your new bathroom! We appreciate the product feedback. Kind regards, The Panel Company

Posted 1 month ago

“Good Communication if you have any issues is excellent, the customer service team are excellent Not so good Delivery date commitments and communication, delivery lead times are vague. You get told your delivery has been assigned to a depot and then you just have to wait for an unconfirmed amount of days for shipping confirmation so don't plan your projects around the 2-7 days lead time. And if you're ordering ceiling panels only order them in multiples of 4, that's the pack size from the supplier. Outside of the multiples of 4 are unpacked and badly packed & shipped which causes marks and damage.”

Helpful Report

Posted 1 month ago

Hi Benjamin, Thank you for taking the time to share your experience with us. We appreciate your kind words about our customer service. We're sorry to hear that you were disappointed with the delivery service. As we operate our own fleet of vans, dispatch can take up to seven days, which is why we recommend that customers wait until their items have arrived before scheduling any fitters. Please be assured that your feedback regarding the packaging will be passed on to the relevant team, as we are always looking for ways to improve our service. Kind regards, The Panel Company

Posted 1 month ago

“Great service and you get quality products at the right price”

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Posted 1 month ago

Hi Paul, Thank you for the kind words about our customer service and panels. We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Only had samples but very happy with them and will be ordering in the next few months”

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Posted 1 month ago

Hi Diane, We're thrilled that our sample service helped you make a decision! Thank you for the feedback. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 4,563 reviews