The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,287 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 28th August 2025

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish.”

Helpful Report

Posted 1 month ago

Hi Melvin, Thank you for taking the time to share your experience. We appreciate your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“The goods I ordered arrived in excellent condition and within the estimated time frame. I am very happy with the service provided and would recommend The Panel Company.”

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Posted 1 month ago

Hi, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 1 month ago

“Answered the phone quickly and pressionally, advice given was appropriate. The orders for both samples and finished panel were completed quickly and accurately, and cost effectiveley. The product was excellent and the delivery was punctual and as inidcated. A quick comment on the delivery driver - had driven from Rotherham for over an hour to drop off at 7.10 am, as indicated in the text. He was professional, helpful and cheerful, and his attitude was credit to his delivery company and the value chain as a whole. He represented The Panel Company to its customers, and he was excellent. Thank you.”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. Thank you for the kind words about our panels and delivery driver! Kind regards, The Panel Company

Posted 1 month ago

“Delivery was very prompt but I only received 3 of the 4 samples which was not what I ordered either, none of the colours I requested arrived.”

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Posted 1 month ago

Hi Steve, We sincerely apologise for the mix-up with your order and will be resending the items via First Class postage. Our system shows that you ordered Grey Oak, Black Oak, Charcoal, and Black Oak Curve. If this is not correct, please contact us directly at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 1 month ago

“Fast efficient delivery of both samples and panels. Have yet to fit them but very confident they'll be ideal.”

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Posted 1 month ago

Hi, Thank you for the 5 star review! We're grateful for the kind words and feedback. Kind regards, The Panel Company

Posted 1 month ago

“Very impressed with this company. I ordered 4 free samples which arrived within 2 days, then I ordered 3 panels, various trims and lots of sticky, all arrived within 3 day and were delivered by an absolutely delightful young man from the Bristol depot. He insisted on me not carrying anything and said if there were any problems to contact the depot and they would immeadiately send replacements, Delighted with the panels, the price and the service.”

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Posted 1 month ago

Hi Reg, Thank you for sharing your experience! We're grateful for the kind words and feedback about our customer service. Kind regards, The Panel Company

Posted 1 month ago

“Excellent quality and fast delivery”

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Posted 1 month ago

Hi Fiona, Thank you for the 5 star review! We're grateful for the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Love them , transformed our living room, some of the panel when cuts not the best quality, but for the price , can’t complain.”

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Posted 1 month ago

Hi Zeinab, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 1 month ago

“Really impressed with the company and product I messed up my order with my old address, contacted them and was sorted within 5 mins 5 star”

The Panel Company 5 star review on 3rd July 2025

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Posted 1 month ago

Hi Mike, Thank you for the feedback! We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 1 month ago

“Ordered from the Rotherham depot and collected same day from Thurcroft. Absolutely fantastic acoustic panelling and so good to work with. Looks amazing..”

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Posted 1 month ago

Hi Paul, Thank you for the 5 star review! We're delighted that you're happy with your new slat panels and appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“Quick and professional service.”

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Posted 1 month ago

Hi Ray, Thank you for the kind words about our customer service. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Great product, great price, great service”

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Posted 1 month ago

Hi Lisa, Thank you for the kind words about our panels and customer service. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service iv recommended you to so many friends & family”

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Posted 1 month ago

Hi Sally, Thank you for the kind words about our customer service and recommending us to others! Kind regards, The Panel Company

Posted 1 month ago

“Great service! Took a little longer to arrive as they where out of stock! But great quality when arrived!”

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Posted 1 month ago

Hi Sarah, Thank you for the kind words about our customer service and panels! We appreciate your patience and feedback. Kind regards, The Panel Company

Posted 1 month ago

“The order turned up on time the driver was very helpful and I helped him with my order haven’t used the panels yet as the bathroom has become a can of worms lol. But they seem ok”

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Posted 1 month ago

Hi David, Thank you for sharing your experience. We appreciate the kind words about our driver and panels! Kind regards, The Panel Company

Posted 1 month ago

“Really helpful and friendly staff who knew their stuff!”

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Posted 1 month ago

Hi, Thank you for the 5 star review! We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 1 month ago

“Lovely panels easy to fit you have to be careful of the edges that slot in as can be easily damaged. Delivery not very quick but overall very pleased”

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Posted 1 month ago

Hi Terry, Thank you for the kind words about our panels and customer service. We appreciate the feedback about the tongue and groove feature. Kind regards, The Panel Company

Posted 1 month ago

“Email. To company regarding two”

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Posted 1 month ago

Hi Ieuan, We’re sorry to hear that your experience wasn’t completely satisfactory. Please feel free to contact us directly at info@panelcompany.co.uk so we can assist you further. Kind regards, The Panel Company

Posted 1 month ago

“Excellent product and delivery at no cost. Only negative comment was attitude of driver on delivering. Parked up and when asked to deliver to apartment on first floor with access to a lift. We were requested to come down to the van and collect the item ourselves. Appreciate no charge for delivery but end service lacking. However, i would say automated communication was good in informing timescale for delivery due to need for stock to be moved from base to base, advising time slot on the day, keeping you informed and also delivering in the time scale given. Overall Good but that final star not quite achieved.”

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Posted 1 month ago

Hi Crofton, Thank you so much for your kind words about our products. For health and safety reasons, our delivery policy requires that drivers leave orders in the foyer or entrance area on the ground floor when delivering to apartments. Kind regards, The Panel Company

Posted 1 month ago

“Great products and value for money, slight mix up with delivery times but when speaking to the Huddersfield team they rectified the issue in no time.”

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Posted 1 month ago

Hi Dan, Thank you for taking the time to share your experience. We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 4,287 reviews