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The Panel Company Reviews

4.6 Rating 5,663 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,663 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

I ordered them over a week ago and still no contact about delivery.
Helpful Report
Posted 2 months ago
Hi Paula, We're pleased to confirm that your order is scheduled for delivery today. If you have any questions or need assistance, please don’t hesitate to contact us at info@panelcompany.co.uk. Kind regards, The Panel Company
Posted 1 month ago
I ordered shower wall panels - samples and they are very good quality, sturdy, waterproof. Good choice of colours. Good price. Recommended.
Helpful Report
Posted 2 months ago
Hi, Thank you for your great feedback! We’re really pleased to hear you were happy with the quality of the shower wall panel samples and the range of colours available. We really appreciate the recommendation. Kind regards, The Panel Company
Posted 2 months ago
Great price
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Posted 2 months ago
Hi Graham, Thank you for your kind feedback. We really appreciate your support. Kind regards, The Panel Company
Posted 2 months ago
Great looking panels, but haven't fitted them yet. The Delivery guy was a credit to the company. Helpful, friendly, well presented, and truly a nice bloke. Brought the panels inside for me, as I had done my back in yesterday.
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Posted 2 months ago
Hi Simon, Thank you for your kind review. We’re really pleased to hear you’re happy with how the panels look, and we hope the installation goes smoothly when you get around to fitting them. It’s great to hear such positive feedback about our delivery driver as well, we’ll be sure to pass your comments on to him. We hope your back feels better soon, and thank you again for choosing us! Kind regards, The Panel Company
Posted 2 months ago
I ordered some samples, arrived quickly and decent size. I have chosen my style and will be ordering very soon!
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Posted 2 months ago
Hi Elaine, Thank you for your great feedback! We’re glad to hear the samples helped you choose the right style. We look forward to receiving your order and helping with your project very soon! Kind regards, The Panel Company
Posted 2 months ago
Exactly what I wanted but the delivery charges were very steep. However it may possibly have been a company van rather than a courier.
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Posted 2 months ago
Hi Andy, Thank you for your feedback. We’re really happy to hear the panels were exactly what you wanted. We understand that delivery costs can sometimes feel high, especially on smaller orders, but we aim to ensure panels arrive safely and in perfect condition. We appreciate your comments and hope to help you again in the future. Kind regards, The Panel Company
Posted 2 months ago
price alot lower then what i have seen ,but Quality very good. Delivery on time.
Helpful Report
Posted 2 months ago
Hi Graham, Thank you for your feedback. We're delighted to know that you're happy with the quality of our products and delivery. Kind regards, The Panel Company
Posted 2 months ago
Great product! Great company!
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Posted 2 months ago
Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company
Posted 2 months ago
The panels were gerat however delivery was slower than what they advertised. They had stock but not enough stock of the same batch of the item, I do appreciate they dont send me panels in different colours however they did not communicate this to me - I had to call and find out. When I called they put me on the fastest delivery possible when they receive new batch but still that was a few days later than originally expected when I bought it.
Helpful Report
Posted 2 months ago
Hi, Thank you for your feedback. We’re pleased you were happy with the panels, but we’re sorry for the delay and lack of communication regarding the batch availability. We always aim to ensure colour consistency, however we understand we should have kept you better informed. Your feedback is extremely valuable and will be shared with the team to help us improve communication around stock and delivery timelines moving forward. Kind regards, The Panel Company
Posted 2 months ago
This is my second order from The Panel Company . I find the quality and value for money excellent. I would definitely use again.
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Posted 2 months ago
Hi Lorraine, Thank you so much for coming back to us for a second order, that really means a lot. We’re delighted to hear you’re happy with the products. We truly appreciate your continued support and look forward to helping you again on your next project. Kind regards, The Panel Company
Posted 2 months ago
Had 3 recent orders deliveries very pleased with panels doors different orders all deliveries on time and when promised
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Posted 2 months ago
Hi Andrew, Thank you for your continued support, three recent orders means a lot to us! We really appreciate your feedback and look forward to helping you with your next project. Kind regards, The Panel Company
Posted 2 months ago
Amazing customer service, always answers the phone quickly, swift replies to emails. Was able to add extra items easily once I had made an order.
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Posted 2 months ago
Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company
Posted 2 months ago
As I was in the area, I chose to pick up in person rather than pay the shipping, which would have added a hefty chunk to the cost of what was a very small order. However, with only four outlets (London, Bristol, Rotherham & Gateshead), that's not an option for many people. Called beforehand to check the items were in stock. Nice guys, very easy to access the outlet and collect. Product was good quality, reasonably priced and installed well.
Helpful Report
Posted 2 months ago
Hi Tim, Thank you for your feedback. We completely understand that for smaller orders, delivery costs can feel like a big proportion of the total, so it’s great that you were able to collect from one of our branches. We’re pleased to hear the team were helpful, and that everything was ready for you when you arrived. We also appreciate your feedback regarding location availability, we’re always reviewing ways to improve accessibility for our customers. Thanks again for choosing us, and we hope to help with your next project. Kind regards, The Panel Company
Posted 2 months ago
Ordered acoustic boards, arrived quickly, good price. Happy with purchase 😊
Helpful Report
Posted 2 months ago
Hi Paul, Thank you so much for your amazing feedback. We're delighted to know that you're happy with our Acoustic Panels. We appreciate your support. Kind regards, The Panel Company
Posted 2 months ago
Very helpful and nice staff , paid for delivery but decided to pick up and they refunded delivery with no problems , would highly recommend this company 🙂
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Posted 2 months ago
Hi Vanessa, Thank you so much for your kind review. We truly appreciate your recommendation and look forward to helping you again in the future! Kind regards, The Panel Company
Posted 2 months ago
we have always received 5* service and they have always been very helpful
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Posted 2 months ago
Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company
Posted 2 months ago
Still waiting no been a week bought because of the reviews sent email no response
Helpful Report
Posted 2 months ago
Good morning, We're sorry to hear that you had to wait for an update regarding your order. We can see that the items were delivered on 3rd March, and we apologise for any inconvenience caused while you were waiting for a response. If we can help with anything further, please don’t hesitate to contact us at info@panelcompany.co.uk. Kind regards, The Panel Company
Posted 1 month ago
This the first time of buying bathroom panels as I normally till them, since buying these panels from the panel company I will most certainly convince my customers to have these panels fitted they are so easy to fit and look amazing I was totally impressed with these panels, thank you to the Panel company.
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Posted 2 months ago
Hi James, Thank you so much for your amazing feedback! It’s great to know you found the panels easy to fit and that you’re impressed with the finished look, that’s exactly what we aim for. Thank you for your support, it really means a lot to us. Kind regards, The Panel Company
Posted 2 months ago
Absolute fantastic product fantastic service, going to order more from this company
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Posted 2 months ago
Hi James, Thank you for the 5-star review! We're delighted to hear that you are going to place another order. Kind regards, The Panel Company
Posted 1 month ago
Still waiting, poor communication ordered 10 days ago.
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Posted 2 months ago
Hi Rob, We're sorry that your order was not delivered within our 7 working-day timeframe and apologise for any inconvenience caused. We can confirm that your order is scheduled for delivery today. Kind regards, The Panel Company
Posted 1 month ago
The Panel Company is rated 4.6 based on 5,663 reviews