The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,079 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 13th January 2026

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality panels. Had a problem with my original order when the delivery company damaged the items. I rang customer care and they refunded me my express delivery charge and brought me new panels in their own van.”

Helpful Report

Posted 2 months ago

Hi Clayton, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we replaced your panels. Kind regards, The Panel Company

Posted 2 months ago

“Far superior product compared to other samples I received. Looks absolutely amazing on the wall and has transformed our living space. Great delivery service as well. Delivered with care. Highly recommend this company.”

Helpful Report

Posted 2 months ago

Hi Tony, We're thrilled to hear that you're happy with your panels and our service! Thank you for taking the time to review your experience. Kind regards, The Panel Company

Posted 2 months ago

“Very quick delivery, really happy with my purchase and excellent customer service. Thank you”

Helpful Report

Posted 2 months ago

Hi John, Thank you for the 5 stars! We're grateful for your kind feedback about our delivery and customer service. Kind regards, The Panel Company

Posted 2 months ago

“Alot darker than expected. And darker than the sample. Good quality just disappointing colour”

Helpful Report

Posted 2 months ago

Hi Katie, We’re really sorry to hear that the colour wasn’t what you expected. We completely understand how disappointing that can be, especially when you chose based on a sample. Our samples are cut directly from full-sized panels to give the best possible colour match, but slight variations can sometimes occur due to differences in batches. Kind regards, The Panel Company

Posted 2 months ago

“I will be ordering shortly”

Helpful Report

Posted 2 months ago

Hi Neil, We're thrilled to hear that you will be placing an order with us. If you need any help or advice please do not hesitate to get in touch! Kind regards, The Panel Company

Posted 2 months ago

“Firstly the main attraction was the good variety of finishes at an affordable price. Delivery was prompt and on my request they were able to bring the delivery forward by two days. It was a pleasant surpise to have extremely accurate 'last mile' tracking on the delivery giving me high confidence when the delivery would arrive. Even more pleasing was that the van was a "The Panel Company" van with a local to Bristol driver as opposed to some non-descript white van with drivers who had no affinity with the product they were carrying. The driver was polite and efficient. The 5 panels were well packed. Fitting the panels was a little harder than I anticpated for two reasons; they are quite heavy and it turned out to be a two man job to ensure no measurement and fitting errors occured. Cutting the panel was straight forward but... (see later) using a circular saw and knife for cutting the felt. The 'but' is that these panels use staples to hold the slats to the felt and if as most people would need you have to cut them down, for best results additonal staples are required to fix the slats close to the new cut line. This requirement is not highlighted in the instructions that this may need to be done and is in effect essential. Luckily I posses an industrial stapler and got through a mountain of stables to ensure good results. I suggest the slats should be glued as well as stabled. Cutting around sockets was not a problem providing you have a jig saw and remember to restaple the slats! A few screws and Pink Grip Fix secured the panesl well. Overall my expecataitons of The Panel Company were met and all in all very happy with the final results.”

The Panel Company 5 star review on 7th November 2025

Helpful Report

Posted 2 months ago

Hi Richard, Thank you for taking the time to share your experience! We appreciate the kind words about our delivery driver and panels. Our slat panels are stapled to ensure the longevity of the product, as glued versions have been known to fail over time. We're delighted to hear that you are happy with your experience overall and appreciate your valuable feedback. Kind regards, The Panel Company

Posted 2 months ago

“Excellent product and good customer service service”

Helpful Report

Posted 2 months ago

Hi, Thank you for sharing an image of your new slat panels! We're thrilled to hear that you're happy with the panels and our customer service. Kind regards, The Panel Company

Posted 2 months ago

“Good product [accoustic panels], well packed, delivered on time. Good service”

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Posted 2 months ago

Hi Drew, Thank you for the 5 star review! We appreciate the kind words about our panels and service. Kind regards, The Panel Company

Posted 2 months ago

“I spoke with Gaz on the phone, who took the time to explain all of the different shower panel options to me. He was very understanding when I took a while to choose and gave me several different options (different prices and finishes). I would very much recommend!”

Helpful Report

Posted 2 months ago

Hi, We're pleased to hear that you found our customer service helpful and would recommend us to others! Thank you for taking the time to share your experience. Kind regards, The Panel Company

Posted 2 months ago

“Really impressed with the quality and fact that you can talk to a real HUMAN.... Delivery was excellent, they use their own staff so goods arrive undamaged.. If more businesses ran like this life would be so much easier”

Helpful Report

Posted 2 months ago

Hi Robin, Thank you for taking the time to review your experience! We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 2 months ago

“Overall I was quite happy with the service provided and the quality of the product. I will use them again.”

Helpful Report

Posted 2 months ago

Hi Nick, We're pleased to hear that you were happy with our service and would choose to order from us again in the future. Thank you for taking the time to review your experience! Kind regards, The Panel Company

Posted 2 months ago

“Goods up to standard delivered when promised ( though late in the day 9 o'clock ) polite when placing the order likewise the driver !”

Helpful Report

Posted 2 months ago

Hi Peter, Thank you for the 5 star review! We appreciate your feedback. Kind regards, The Panel Company

Posted 2 months ago

“Great prices, service and delivery. Really happy with how good the slatted and shower panels.”

Helpful Report

Posted 2 months ago

Hi Anthony, We appreciate the feedback on our panels and service! Thank you for taking the time to review your experience. Kind regards, The Panel Company

Posted 2 months ago

“I was looking for something on budget low maintenance and chic aesthetic I was really pleased with the result ☺️”

Helpful Report

Posted 2 months ago

Hi, We're pleased to hear that you're happy with your new panels! Thank you for taking the time to review your purchase. Kind regards, The Panel Company

Posted 2 months ago

“Excellent product and delivered within 3 days of ordering.”

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Posted 2 months ago

Hi Adil, We appreciate the feedback on our panels and delivery service! Thank you for taking the time to review your experience. Kind regards, The Panel Company

Posted 2 months ago

“Excellent Panel Company, my panels are stunning. Nick the delivery driver was polite, helpful, caring and very pleasant. It has been and will no doubt be a company I will deal with again. Thank you Nick and the Company you work for.”

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Posted 2 months ago

Hi Linda, Thank you for the kind words about our delivery driver and panels! We appreciate the feedback and are delighted to hear that you would order from us again. Kind regards, The Panel Company

Posted 2 months ago

“Absolutely fantastic customer service! Sales team advised that I ordered trims that didn't actually match my chosen panels and didn't need them as panels did not require trims. Subsequently refunded these items. Remainder of order processed and delivered rapidly. The sales team went above and beyond any expectations.”

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Posted 2 months ago

Hi Theresa, Thank you for taking the time to share your experience. We appreciate the kind feedback about our customer service team! Kind regards, The Panel Company

Posted 2 months ago

“Excellent company ! Fast delivery ! Thank You”

The Panel Company 5 star review on 4th November 2025

Helpful Report

Posted 2 months ago

Hi Deborah, Thank for you sharing an image of your new slat panels! We're pleased to hear that you're happy with them and our service. Kind regards, The Panel Company

Posted 2 months ago

“I received my delivery on time this morning The delivery driver Nick was a pleasure to deal with polite, efficient, and down to earth.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the 5 star review! We appreciate the kind words about our delivery driver. Kind regards, The Panel Company

Posted 2 months ago

“Have ordered twice from here - both times delivery was well informed with polite and helpful delivery staff . The product is excellent lots of panels out there but these are without doubt the best quality”

Helpful Report

Posted 2 months ago

Hi Monique, Thank you for taking the time to review your experience! We appreciate the feedback about our product and service. Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 5,079 reviews