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The Panel Company Reviews

4.6 Rating 6,567 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,567 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Finally got round to installing the panels on the kitchen walls, looks good easy to install, thank you.”
Helpful Report
Posted 2 years ago
Hi James, Thank you for taking the time to review your purchase and experience installing it. We appreciate the feedback! Kind regards, The Panel Company
Posted 2 years ago
“Couldn’t fault products I had ,just wish they would get in touch to let you know when your order would be delivered I had a text the evening before my delivery I was at work so my delivery was left by my side gate luckily it was still there and it didn’t rain”
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave your review. We appreciate all feedback especially regarding our delivery service. An email should have been sent a few days before the text message advising that your delivery had been scheduled. We are very sorry to hear that you didn't receive this and we will look into this further immediately. Please accept our sincere apologies, if you require any further assistance, please don't hesitate to contact our customer services on 01709 828339. Kind regards, The Panel Company.
Posted 2 years ago
“Great quality and unbeatable price. Although delivery took longer than expected but very happy with purchase. Will use this company again. Thank you ☺️”
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Posted 2 years ago
Hi Bea, Thank you for taking the time to share your experience! We appreciate the feedback and your patience waiting for your order to arrive. Kind regards, The Panel Company
Posted 2 years ago
“A very good range of high quality panels at reasonable prices. The manager was very helpful. Couldn’t fault the service.”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company
Posted 2 years ago
“Good Price - Good Ordering Process- Quick delivery - Deliver on time - No damage friendly and helpful Panel company driver.”
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Posted 2 years ago
Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company
Posted 2 years ago
“Great quality and simple to assemble”
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Posted 2 years ago
Hi, Thank you for the feedback and giving your experience 5-stars! Kind regards, The Panel Company
Posted 2 years ago
“Excellent service could not find a better price happy customer”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company
Posted 2 years ago
“Excellent product! Extremely pleased with the paneling. Great communication keeping in touch via email to let me know exactly when to expect delivery. Reasonably priced, would definitely recommend.”
Helpful Report
Posted 2 years ago
Hi Dawn, Thank you for the kind words and taking the time to give your experience 5-stars! Kind regards, The Panel Company
Posted 2 years ago
“Panels now on the wall only issue I had when they came to use the joining strips one was flat and the rest rounded”
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave your review. We are so sorry to hear that there was an issue with one of the joining strips. Our customer satisfaction is of high importance to us and we will be more than happy to exchange the trims for you. Please contact our customer services on 01709 828339 and our customer service team will be able to assist. Kind regards, The Panel Company.
Posted 2 years ago
“Excellent service, quick delivery, very happy with the wall panels”
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Posted 2 years ago
Hi, Thank you for the kind words and 5-star review! Kind regards, The Panel Company
Posted 2 years ago
“I have only just finished installing the white sparkle board into our en-suite. Very happy with the product, very easy to cut and even easier to install. Don’t hesitate to purchase this product.”
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Posted 2 years ago
Hi Alan, Thank you for the 5-star review and taking the time to review your shower panels! Kind regards, The Panel Company
Posted 2 years ago
“Great customer service - knowledgeable about product. Great price”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words and 5-star review! Kind regards, The Panel Company
Posted 2 years ago
“I ordered x3 shower panels from The Panel Company. They arrived, well packaged and dropped off by their own team. The panels look even better in real life than on the photos. They are stronger than they look yet I was pleasantly surprised at how effortless they were to cut to size with a normal handsaw. I had to order some extra sealant but upon arrival the delivery driver was embarrassed to tell me that the warehouse had only sent two tubes as opposed to three as ordered. He told me that he would get on the phone to get it sorted out. I had only just closed the door and sat down when a manager from the panel company phoned me to apologise. I advised him that not only had two been sent, but they had sent clear as opposed to white. He didn’t quibble for a second. Instant refund for the full amount, told I could keep x2 sealant. True to his work the refund invoice was sent through immediately. In short, panels excellent. Slight issue with some sealant which highlighted some excellent customer service. I will absolutely be using The Panel Company for my next project.”
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Posted 2 years ago
Hi Steve, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and your patience. See you soon for your next project! Kind regards, The Panel Company
Posted 2 years ago
“Price is cheaper than others, delivery was on time and delivered inside into the room I need the panels🤩”
Helpful Report
Posted 2 years ago
Hi Mr Singh, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company
Posted 2 years ago
“So refreshing to find a helpful, cheery, accommodating customer service at a company we had not used before. Dee confirmed my calculations, sorted the order, advised the correct trims even when I changed my mind to half/half (as per photos) - we will use the excess wall panels for our wc! The panels are so easy to clean, reflect the light (we used white shower panels, white top wall panels and subtle grey bottom wall panels) and easy to cut and apply. Quite an inspiration to be able to apply over our old tiles and such a time saver! I have already passed our samples on to builder friends and highly recommend The Panel Company for their products and excellent customer service - thank you all, especially Dee!”
The Panel Company 5 star review on 5th June 2024 The Panel Company 5 star review on 5th June 2024 The Panel Company 5 star review on 5th June 2024
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Posted 2 years ago
Hi Sally, Thank you for taking the time to share images of your new bathroom. It looks brilliant! We appreciate the feedback and can't thank you enough for recommending us to others. Kind regards, The Panel Company
Posted 2 years ago
“I recently covered my kitchen, hall and bathroom with the 5mm gloss ceiling cladding.. I found the price reasonable, the product was delivered before I expected it and in good condition.. I will buy again when it's time to do more ceiling work..”
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Posted 2 years ago
Hi Shane, Thank you for taking the time to review your experience and product! We appreciate the feedback! Kind regards, The Panel Company
Posted 2 years ago
“Fantastic product well packaged very easy to use would highly recomend”
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Posted 2 years ago
Hi, Thank you for giving your experience 5-stars and taking the time to leave a review! Kind regards, The Panel Company
Posted 2 years ago
“This is the first time I have used this company. I will definitely be using them again in the future. Delivery was as agreed. The staff at the Huddersfield branch were really helpful especially Dave and Siobhan . Thank you again. 😊 RM - from Sowerby Bridge”
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company
Posted 2 years ago
“DON'T ORDER FORM THESE CLOWNS ! The website says in stock, I ordered they took the money then said sorry out of stock, we will let you know when we have them in stock again. They haven't suggested a date or a time scale. Useless staff at London branch rude and unhelpful.”
Helpful Report
Posted 2 years ago
Good Morning, I sincerely apologise for the customer service received, this is not representative of the standards we strive for and we will speak to the depot involved to better understand the issue. In this instance, the product you ordered was in stock but required a transfer from our central warehouse. This is a rare occurrence and should have been communicated to you promptly. Regards Panel Company Customer Services
Posted 2 years ago
“I have used the company many times, I have always found the products to be exactly as described and good quality. I have always placed my orders verbally over the phone. The staff I have dealt with have been exceptionally helpful, and professional.”
Helpful Report
Posted 2 years ago
Hi Mr Myerscough, Thank you for the kind words about our customer service team and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 6,567 reviews