The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,207 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 5th February 2026

462

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and great service from the start. Delivery spot on arriving bang on time”

Helpful Report

Posted 2 years ago

Hi - Thank you for your positive review! We are thrilled to hear that you had an excellent experience with our product and service from the start. Our team works hard to provide high-quality products and excellent service, so it's great to hear that our efforts have been appreciated. We are also glad that the delivery was spot on and arrived right on time. We appreciate your business and hope to serve you again soon! The Panel Company

Posted 2 years ago

“Good quality/excellent delivery .”

Helpful Report

Posted 2 years ago

Hi Lukasz - Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are satisfied with the quality of our products and the efficiency of our delivery service. Providing excellent products and services is our top priority, and we are delighted to know that we have met your expectations. We appreciate your support and look forward to serving you again in the future. The Panel Company

Posted 2 years ago

“Solve the problem with delivery and communication, before request for feedback.”

Helpful Report

Posted 2 years ago

Hi - I can't find any order with your contact details that you have left, would you please get in touch with us on the below details so that we can try to assist you with your concern please? > T: 01484 248 718 E: info@panelcompany.co.uk The Panel Company

Posted 2 years ago

“The irony of a mis-picked delivery and a request for feedback.”

Helpful Report

Posted 2 years ago

Hi David - Thank you for taking the time to share your feedback, we ask for reviews from our customers to help us understand what we are and not doing well for areas for improvement, unfortunately in your case human error occurred, I will contact the depot where this order came out from to see what went on here. If you have any further queries or concerns please do reach out to us directly. The Panel Company

Posted 2 years ago

“Good service, fast response with damaged panel. It's a shame the delivery company can't seam to read fragile on the packaging, the replacement panel was also delivered damaged but managed to use it.”

Helpful Report

Posted 2 years ago

Hi Ace - Thank you for sharing your experience with us. We're glad to hear that our customer service was able to respond quickly and help you with the damaged panel. We're sorry to hear that the delivery company didn't handle the package with care, we do get most of the orders out on our own vans however unfortunately for areas we can't reach at times we have to ship via courier service. We're also sorry to hear that the replacement panel was delivered damaged as well, but we're glad to know that you were able to use it. If there is anything else we can do to assist you, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future. The Panel Company

Posted 2 years ago

“Very good product, and speedy delivery”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to share your positive experience with our product and delivery service! We're thrilled to hear that you're satisfied with your purchase and that it arrived promptly. We always strive to provide our customers with high-quality products and exceptional service, and we're glad we could deliver that to you. If you have any further needs, please don't hesitate to reach out to us. Thanks again for choosing us! The Panel Company

Posted 2 years ago

“Very pleased with the panels,and delivery would recommend them to anybody thinking of renovating the bathroom !”

Helpful Report

Posted 2 years ago

Hi Steve - Thank you for sharing your positive experience about our bathroom panels! We're glad to hear that you're pleased with both the product and the delivery. It's great to know that you would recommend our panels to others looking to renovate their bathrooms. We appreciate your feedback and hope that you continue to enjoy your purchase. Thank you for choosing our product! The Panel Company

Posted 2 years ago

“Fantastic service, prices and delivery. Product quality is spot on. Have also recommended to friends 🙂”

Helpful Report

Posted 2 years ago

Hi Karen - Thank you for taking the time to share your positive experience with our company! We're thrilled to hear that you found our service, prices, and delivery to be fantastic. We're also glad to know that the product quality met your expectations. We appreciate you recommending us to your friends, and we hope to continue providing excellent products and support to both you and your friends in the future. Thank you for choosing our company! The Panel Company

Posted 2 years ago

“This was our second purchase as we originally only intended to renovate the shower cubicle but it looked so good we decided to buy more and extend the panels along the wall. Cannot fault this company the service was first class and our bathroom now looks so much cleaner and brighter than before.”

Helpful Report

Posted 2 years ago

Hi Sue - Thank you for taking the time to share your positive experience with our company and product! We're thrilled to hear that you were so satisfied with your first purchase that you decided to come back for more. It's great to know that our panels helped to transform your bathroom into a cleaner and brighter space. We appreciate your kind words about our first-class service, and we hope to continue providing excellent products and support to you in the future. Thank you for choosing our company! The Panel Company

Posted 2 years ago

“Excellent service and delivery the panels do what they are designed to do and are easier to install compared to tiling. Highly recommended for bathrooms or shower rooms”

Helpful Report

Posted 2 years ago

Hi Kevin - Thank you for sharing your positive experience. It's great to hear that you found the panels easy to install and that they are performing as expected. We strive to provide excellent service and delivery, and we're glad to hear that we met your expectations. Thank you for choosing our product, and we hope to serve you again in the future. The Panel Company

Posted 2 years ago

“Lovely quality panels , very good company to deal with , they were very helpful when we needed to change our delivery date , would highly recommend price was fair too”

Helpful Report

Posted 2 years ago

Hi Marilyn - Thank you for your review and for choosing our company for your panel needs. We're thrilled to hear that you are happy with the quality of our panels and the level of service provided by our team. We understand that unexpected circumstances can arise and we're glad that we were able to accommodate your request to change the delivery date. We appreciate your recommendation and we're proud to offer our customers fair prices without compromising on quality. Thank you for your business and we look forward to serving you again in the future! The Panel Company

Posted 2 years ago

“Everyone has been very lovely to talk to, the product arrived and was just what we expected. However….we realised we needed another panel-and when I tried to order it they no longer deliver to our address-I have half a bathroom completed! I have emailed, spoken to numerous people who said they would get this sorted, but nothing. I have a holiday let which is currently not being able to be let out due to this problem.”

Helpful Report

Posted 2 years ago

Hi - I am not too sure what has happened here, I have passed this onto the main customer service team and someone will be in touch with you shortly with a resolution. You can also contact them on the following details below > info@panelcompany.co.uk 01484 248 718, The Panel Company

Posted 2 years ago

“I dealt with the Bristol branch and found them to be very good in all ways. The products and the customer service were five star. I'm really pleased with the outcome.”

Helpful Report

Posted 2 years ago

Hi AF - It's great to hear that you had such a positive experience with the Bristol branch! It's always wonderful to receive excellent customer service and to be satisfied with the products you receive. Thank you for sharing your feedback, and we hope you continue to enjoy your panel purchase! The Panel Company

Posted 2 years ago

“Cannot fault the products or service from this company the price is good as well”

Helpful Report

Posted 2 years ago

Hi Joanne - Thank you for your review and for taking the time to share your positive experience with our company. We're thrilled to hear that you are satisfied with the quality of our products and the level of service provided by our team. We pride ourselves on offering our customers competitive prices while maintaining the highest standards of quality. We appreciate your business and look forward to serving you again in the future! The Panel Company

Posted 2 years ago

“After placing my order and not hearing any dispatch news past the estimated delivery time, I phoned the Rotheram Panel Company (to which my order had been assigned) which rang out numerous times with no answer, I phoned the main panel company who then phoned Rotheram and discovered that the item I ordered wasn't actually available despite it being listed with no 'pre-order' information. This was incredibly annoying as I had ordered the panels in good time to fit in with my bathroom installation, and so had to scramble to find an alternative with another company that would arrive the next day, and cancel the existing order. I'm annoyed that I had to be the one to phone and find out my item wasn't available - if I hadn't phoned I would have been waiting even longer. The customer service I received when I talked to the main company and eventually the Rotheram company was helpful and quick despite the frustrating situation.”

Helpful Report

Posted 2 years ago

Hi Grace - I'm sorry to hear about your negative experience with your order. It's understandable that you were frustrated by the delay and the lack of communication regarding the availability of your item. It's disappointing to hear that you had to scramble to find an alternative with another company, causing inconvenience and additional stress. However, it's good to hear that the customer service you eventually received was helpful and quick in issuing you a full refund. The Panel Company

Posted 2 years ago

“Overall, best customer service. Would use them again and definitely recommend to anyone.”

Helpful Report

Posted 2 years ago

Hi Rudesha - Thank you for sharing your positive experience about our company and our customer service. We are glad to hear that you had such a positive experience and would recommend us to others. Thank you for your review and we look forward to serving you in the future. The Panel Company

Posted 2 years ago

“A really top firm very friendly and helpful staff with a fantastic delivery service 👍👍👍........”

Helpful Report

Posted 2 years ago

Hi Paul - Thank you for sharing your positive experience with our company! We're thrilled to hear that our staff were friendly and helpful, and that our delivery service met your expectations. We pride ourselves on providing exceptional customer service, and we're delighted to have met your needs. If you have any further feedback or suggestions, please don't hesitate to let us know. We look forward to serving you again soon! The Panel Company

Posted 2 years ago

“Great service, delivery and quality of the product.”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to share your positive experience with our service and product quality! We strive to provide excellent customer service and ensure that our products are of the highest quality. We're thrilled to hear that we met your expectations and hope to continue serving you in the future. If you have any other feedback or suggestions, please don't hesitate to let us know. The Panel Company

Posted 2 years ago

“Staff at the panel company at Birtley are so helpful and friendly. Very refreshing to be treat well .”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to leave a positive review about our staff at the panel company in Birtley. We're thrilled to hear that you found our team to be helpful and friendly. Providing excellent customer service is one of our top priorities, and we're glad to know that we were able to provide you with a positive experience. We appreciate your kind words and look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our company, and we hope to see you soon. The Panel Company

Posted 2 years ago

“Easy to follow ordering online. Quick delivery. Products great.”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to leave a positive review about your experience with our company. We're thrilled to hear that you found our online ordering process easy to follow, and that your delivery was quick. We're also glad to know that you're happy with the quality of our products. We always strive to provide our customers with high-quality products and excellent service. Thank you for choosing the Panel Co., and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. The Panel Company

Posted 2 years ago

The Panel Company is rated 4.6 based on 5,207 reviews