The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 6,567 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th September 2026

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the matt white 'v' groove ceiling panels....First thing you should know is that they are not a 'typical' v groove....the vo is more of a wide U shape. That aside the product is easy to work with and looks great. But don't be silly like me ....I bought the coving that the boards slide into.....and the sillh bit is that I didn't buy the inside and outside corner pieces ghat connect the coving.......trust me when I say that uou cannot cut a 45' angle on the coving to join them. YOU NEED THE CORNER PIECES......I'd stuck mine to the ceiling before I realized that corner pieces were available....my own stupid fault. I found some plastic quarter round and used that as coving. I would/will use the product again.”

Helpful Report

Posted 2 years ago

Hi John, Thank you for taking the time to share your feedback and experience. We appreciate it! Kind regards, The Panel Company

Posted 2 years ago

“The panels were of good quality and arrived when stated. They were wrapped well, all the other parts arrived as well. Very pleased with the Panel Company.”

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Posted 2 years ago

Hi, Thank you for the kind words and taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Great service and quality product”

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Posted 2 years ago

Hi, Thank you for taking the time to give your experience 5-stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Very quick delivery top quality product used them a few times now and all my clients have been very happy with the end result also good prices I would recommend the panel company”

Helpful Report

Posted 2 years ago

Hi, Thank you for the kind words and giving your experience 5-stars! We appreciate the feedback and are happy to hear that your clients are happy with the finished result! Kind regards, The Panel Company

Posted 2 years ago

“The product is excellent. The quality and build of the panels were extremely top notch. The only drawback from our point of view was the lack of communication as to when the order was going to be delivered. Waited over a week for any communication to say the panels would be delivered on a certain date. We had to make two separate orders due to my own miscalculation and on both occasions, the communication was lacking. Overall, we are really please with the panels and at a great price too. Apologies for no 5 stars, delivery & communication was lacking.”

The Panel Company 3 star review on 9th July 2024

Helpful Report

Posted 2 years ago

Hi Dave, Thank you for the kind words about our product and sharing this image with us. The panels look great! We appreciate your feedback and apologise for the customer service experience you had. We will make sure to share your comments with the relevant departments to help us continue improving. Kind regards, The Panel Company

Posted 2 years ago

“Very friendly snd professional and often go the extra mile...( I live in Wales...)”

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Posted 2 years ago

Hi Stuart, Thank you for the feedback and giving your experience 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Quality product, reasonably priced.”

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Posted 2 years ago

Hi Paul, Thank you for taking the time to review your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Fabulous company, quick and easy ordering system, delivered for free again really quickly, great product, excellent price, highly recommended”

Helpful Report

Posted 2 years ago

Hi, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“I've used this company quite a few times and the service has always been very good, but this time I had some panels delivered and the customer did not like them, so after talking to Laura in customers services, she and rest of the team were excelent and resolved my ploblem with in half an hour. Thankyou for your support”

Helpful Report

Posted 2 years ago

Hi David, Thank you for the kind words about our customer service team and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Good quality product at a very reasonable price. However the customer service was exceptional, accommodated a last minute change to the colour with no fuss at all. Highly recommend this company.”

Helpful Report

Posted 2 years ago

Hi Rehan, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Quality sample but unfortunately the shade was lighter than my original panels, I’d had them quite a while from Amie at your Ashton shop.”

Helpful Report

Posted 2 years ago

“Excellent quality, better than in some stores. Excellent service, kept informed all the way through. Excellent delivery. Professional and carful of products as they know how to transport them. And a real nice delivery chap.”

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Posted 2 years ago

Hi Peter, Thank you for sharing your experience and giving us 5-stars! We appreciate the feedback and kind words about our delivery driver. Kind regards, The Panel Company

Posted 2 years ago

“I have communicated with Panel Company to raise my concern over my order and have been assured that it will be delivered on time. Unfortunately, I found out that one of the Panel Company's staff has cancelled my order and at the end did not arrive on time which cost me more than days of labour's fee. Later it was resolved after I talked to more knowledgeable staff. But it was only by luck that I have decided to picked up the phone and tried to find out the status of my order. I also found out that one of the end cap that I received has smaller size (i.e. 6 mm) than 8 mm that I ordered.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave your review. We are deeply sorry to hear of your negative experience. Rest assured this is not a regular occurence and we can see that a partial refund has been processed for the inconvenience this has caused you. We appreciate your feedback and we are currently making adjustments so this doesn't happen again. If you need any further assistance, please don't hesitate to call our customer services on 01709 828339. Kind regards, The Panel Company.

Posted 2 years ago

“Very easy to order and delivered quickly. Quality of the products excellent.”

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Posted 2 years ago

Hi Bryan, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Ordering was easy nice professional staff helpful.Delivery was excellent,driver like staff I delt with nice professional .Have ordered and receive second order which was also excellent thanks.”

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Posted 2 years ago

Hi, Thank you for the kind words about our delivery driver and giving your experience 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Excellent prices and better quality great product great service would highly recommend”

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Posted 2 years ago

Hi Sharon, Thank you for the kind words and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“The second order you sent me was a different match to the first”

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Posted 2 years ago

Hello Phillip, Thank you for taking the time to leave your review and we are very sorry to hear of your negative experience. Like wallpaper, all our panels are manufactured with batch numbers which means there might be a slight colour variation. Due to the significant time between both orders unfortunately, it looks like we may have changed batches within this time. Our customer satisfaction is of high importance to us and if the panels are not yet installed on this occasion we will be happy to exchange these to the same batch. Please contact our customer services for further assistance on 01709 828339. Kind regards, The Panel Company.

Posted 2 years ago

“Excellent service!!!! What more can I say We ordered 2 panels then realized we needed 1 more to be told it’s no longer available, I got a call from a lovely man in the office who offered us to choose another colour and they would swap them and send all 3 extra quick , and he did exactly that . Would definitely recommend to everyone Brilliant!!!! Thank you”

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Posted 2 years ago

“Very easy to order. Was kept fully updated re delivery. Panels arrived on time and delivery driver helpful and polite. Panels look really great on our bathroom ceiling. Very pleased.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to share your experience and giving it 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Fantastic company. From ordering my wall panels to the delivery highly recommend this company! A* all the way”

Helpful Report

Posted 2 years ago

Hi, Thank you for giving your experience 5-stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

The Panel Company is rated 4.6 based on 6,567 reviews