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The Panel Company Reviews

4.6 Rating 3,832 Reviews
89 %
of reviewers recommend The Panel Company
4.6
Based on 3,832 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

The Panel company were recommended to me by the company doing my bathroom. I’d just like to say what a great company. My delivery had a panel damaged on delivery, contacted them and was sorted within the hour, then on opening the boxes of panels once work stated a week or two to find another one damaged, again contacted them and replacement ordered. Would definitely recommend them myself and would use again, top notch customer service unlike the bathroom company I used.
Helpful Report
Posted 1 month ago
Hi Susan, Thank you for the kind words about our customer service. We appreciate your patience and thoughtful feedback. Kind regards, The Panel Company
Posted 1 month ago
Great service from these guys, 2nd order placed excellent service from start to finish, product is great quality and great packaging, delivery information is outstanding and the guys are absolutely amazing and so polite
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Posted 1 month ago
Hi Toni, Thank you for the kind words and choosing to order from us again! We appreciate your feedback
Posted 1 month ago
Part of my delivery was missed on the truck and it took another week to deliver it, the panels were okay until the last 4 packs, then we noticed they didn’t line up correctly, one panel has sun bleaching on it at the top and bottom. Our advice, open and check everything is okay before you start the job we checked them over but missed some of the faults mentioned. Wish we had noticed beforehand.
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Posted 1 month ago
Hi Donna, We sincerely apologise that your light kit was not delivered with your panels due to human error. For assistance with the damaged panels, we kindly ask that you contact our customer service team directly at info@panelcompany.co.uk Kind regards, The Panel Company
Posted 1 month ago
Great service all round would definitely recommend and use again
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Posted 1 month ago
Hi Simon, Thank you for the kind words and 5 star review! We appreciate it!
Posted 1 month ago
Would have been 5 stars if measurements had been correct on their website . Depth of media wall was wrong so had to pay a carpenter to rectify issue. Didn't fancy packing up and trying to resend pallet. Media wall itself really good quality and value and fire very impressive. Did get a partial refund so all good
Helpful Report
Posted 1 month ago
Hi Patricia, Thank you for the kind words about our panels and taking the time to share your experience. We’re very sorry for the inconvenience caused and understand how frustrating that must have been. Your comments have been shared with the relevant team for immediate review to ensure accuracy on all our product listings. Kind regards, The Panel Company
Posted 1 month ago
I haven't ordered yet but I will be the samples were great and the information on the products was good I now know what extras I need and they are always there to guide you through it all so far they have been 5 stars.
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Posted 1 month ago
Hi Carol, Thank you for sharing your experience. We're grateful for the kind words and feedback.
Posted 1 month ago
Good value, easy to install panels that look stunning
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Posted 1 month ago
We're so pleased that you're happy with your new panels! Thank you for taking the time to share your experience and giving it 5 stars!
Posted 1 month ago
Fast delivery, great price and panels good quality. One panel had slight side damage, but it was still usable as anyway had to cut the top so didnt affected me, would order again.
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Posted 1 month ago
Hi Tautvyde Thank you for the kind words about our customer service. We appreciate your feedback and sincerely apologise that one of your panels arrived damaged. Please know that our customer service team would have been happy to help if you were unable to use it. Kind regards, The Panel Company
Posted 1 month ago
Sample arrived quickly, but still haven't decided whether to have vynel or laminated
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Posted 1 month ago
Hi, Thank you for sharing your experience when ordering samples from us! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 month ago
Good quality panels, great customer service, fast delivery and helpful driver . Would definitely order again.
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Posted 1 month ago
Hi Gemma, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 month ago
The sample arrived looked good quality but unfortunately wasn’t what we wanted
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Posted 1 month ago
Hi Pamela, Thank you for the kind words about our samples. We're sorry so hear that they weren't the right fit for your current project. Kind regards, The Panel Company
Posted 1 month ago
we have to say how impressed we have been the product we ordered as excellent so was service delivery was also very good with updates hoping to do another project soon and will use again
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Posted 1 month ago
Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company
Posted 1 month ago
I would highly recommend The Panel Company. From start to finish I was kept up to date with the delivery date. Panels are fabulous. They are made to a very high standard. 5 star. Very happy
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Posted 1 month ago
Hi Tracey, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 month ago
Fantastic company to purchase from, customer care from start to finish was terrific, cannot fault them. Thankyou for your help and assistance and a special thankyou for the delivery.
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Posted 1 month ago
Hi Mary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 month ago
Excellent product and service. Panels were of no less quality than other panels at almost twice the price. Delivered promptly and driver carried them inside. Thanks again 👍
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Posted 1 month ago
Hi Dixon, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company
Posted 1 month ago
Great choice of products, reasonable prices, great website, samples arrived in good time, would recommend 👍
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Posted 1 month ago
Hi Steve, Thank you for taking the time to share your experience and rating it 5 stars! We're grateful for your feedback. Kind regards, The Panel Company
Posted 1 month ago
Great Service. Delivered on exact time as quoted. Panels are great quality and beautiful fitted had lovely comments. Would highly recommend Company .
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Posted 1 month ago
Hi Patrick, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 month ago
Great product, great price, good delivery.
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Posted 1 month ago
Hi Michelle, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback.
Posted 1 month ago
Really good service from ordering samples to product arriving.Pricing very competitive too. Would definitely use again.
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Posted 1 month ago
Hi Susan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 month ago
The panel were of good quality although a bit on the expensive side, happy with them. I’m downgrading this rating because of the extensive amount of time to deliver them (10 days including weekends) when the depot was just down the road.
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Posted 1 month ago
Hi Elizabeth, Thank you for your kind words about our panels and for taking the time to share your experience with us. Our standard delivery timeframe is 4 to 7 working days, as we use our own vans to provide a more reliable service. We sincerely apologise if your delivery fell outside of this window and appreciate your feedback. Kind regards, The Panel Company
Posted 1 month ago
The Panel Company is rated 4.6 based on 3,832 reviews