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The Panel Company Reviews

4.6 Rating 4,564 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,564 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Purches was simple and delivery was swift. However, all three panels were crimped on each end meaning the bottom 5mm of each panel would need to cut off so that they can be properly sealed to the shower tray. This has made fitting way more difficult because no matter how carefully you cut these panels you will not get a perfectly precise and square cut. In the instruction video it shows someone cutting these things with a Stanley knife. This is nonsense. You have to score across the panel so many times that by the time you can attempt the snap it's a right mess. Then when you try to snap it, it takes some of the back of the panel with it. If the panels arrived with perfect ends I wouldn't be needing to make these cuts at all. Not impressed. One of the also arrived with damage to the back and part of the tongue. Hopefully this will not impeed fitting.
Helpful Report
Posted 1 month ago
Hi Simon, We're sorry to hear that you were disappointed with your panels and for any inconvenience this may have caused. Our panels are manufactured with a factory edge, which is a result of the cutting process during production. When panels are cut to length at the factory, they are left with this edge. For best results, we recommend using a square or level to mark your desired length, and trimming the panels with a fine-toothed handsaw or jigsaw. While it is possible to cut them with a Stanley knife, many customers find a handsaw or jigsaw to be more efficient. If you need any further assistance or advice, please don’t hesitate to contact us at info@panelcompany.co.uk Kind regards, The Panel Company
Posted 1 month ago
Great item and very good price. I was kept up to date on delivery, which was very quick. A good all round experience.
Helpful Report
Posted 1 month ago
Hi Angela, Thank you for taking the time to share your experience! We appreciate the kind words about our service. Kind regards, The Panel Company
Posted 1 month ago
Outstanding service from the ladies in the shop in Rotherham and the lads in warehouse thank you, Our flooring and the water resistant slat wall panelling looks amazing in our bathroom 5 stars I will definitely be recommending you guys to my clients
The Panel Company 5 star review on 1st September 2025 The Panel Company 5 star review on 1st September 2025
Helpful Report
Posted 1 month ago
Hi, Thank you for the kind words about our service and for sharing an image of your slat panels! We're delighted that you're happy with the finished look and would recommend us to others. Kind regards, The Panel Company
Posted 1 month ago
Good service all round from top to bottom of the staff. Excellent product (no grout to stain). Accurate measurements required. Chose a small rainbow pattern and it looks good in three different rooms.
Helpful Report
Posted 1 month ago
Hi Terry, Thank you for the 5 star review! We appreciate the feedback about our service and panels. Kind regards, The Panel Company
Posted 1 month ago
Very helpful staff good product easy to use
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Posted 1 month ago
Hi, Thank you for the 5 star review! We appreciate the kind words about our service and panels. Kind regards, The Panel Company
Posted 1 month ago
very quick delivery , lovely panels,would recommend
Helpful Report
Posted 1 month ago
Hi Laura, Thank you for the feedback and kind words about our service! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
This firm is a1 I hade a problem trying to order some panels but is was sorted in mins panels came as planed and the job I did on my stairs is magic I will recommend this company if I’m asked 😀😀😀😀😀
Helpful Report
Posted 1 month ago
Hi James, Thank you for showing us your new panels! We're thrilled that you're happy with them and would recommend us to others! Kind regards, The Panel Company
Posted 1 month ago
Amazing quality, looks great
The Panel Company 5 star review on 31st August 2025
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Posted 1 month ago
Hi, Thank you for sharing your new slat panels with us! We're delighted that you're happy with them! Kind regards, The Panel Company
Posted 1 month ago
I found the wet wall panels I wanted on The Panel Company's website at a lower price than anywhere else As my bathroom project was not due to start for a few weeks, I used live chat to ask if it was possible to purchase at that point and delay delivery until the goods were needed. They confirmed that was possible, so I proceeded to buy and arranged delivery for my chosen date. The panels were delivered to my garage on the specified day. I was able to track the driver too, which meant I knew exactly when they would arrive. The delivery driver was friendly, helpful and polite - couldn't have been nicer. And the cherry on the cake - delivery is free! Five start service all round. Highly recommended.
Helpful Report
Posted 1 month ago
Hi Joyce, Thank you for taking the time to share and review your experience! We appreciate the kind words about our service and are thrilled that you would recommend us to others. Kind regards, The Panel Company
Posted 1 month ago
Lovely panels
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Posted 1 month ago
Hi Lorna, Thank you for the 5 star review! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
Keeps sending me emails even when I have told them the address is not that of their customer
Helpful Report
Posted 1 month ago
Hi, We sincerely apologise for the inconveniece caused and kindly ask that you contact us directly at info@panelcompany.co.uk if you are still recieving emails. Kind regards, The Panel Company
Posted 1 month ago
Quality products and great service
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Posted 1 month ago
Hi Linda, Thank you for the 5 star review! We appreciate the feedback on our panels and service. Kind regards, The Panel Company
Posted 1 month ago
Lovely Panels unfortunately the one I loved is out of stock
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Posted 1 month ago
Hi Sharron, Thank you for the 5-star review! Please check our website or get in touch at info@panelcompany.co.uk for the panels you want as we restock regularly. Kind regards, The Panel Company
Posted 1 month ago
The customer service from this company is fantastic. Communication was first rate and the delivery person was polite helpful and informative. Will buy from this company again and will recommend to anyone.
Helpful Report
Posted 1 month ago
Hi Sharon, Thank you for the kind words about our customer service! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 month ago
Great professional service from the showroom salesman . Thanks again
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Posted 1 month ago
Hi Steve, Thank you for the kind words about our customer service! We appreciate it. Kind regards, The Panel Company
Posted 1 month ago
Excellent product and communication regarding delivery well packed as well.
The Panel Company 5 star review on 29th August 2025
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Posted 1 month ago
Hi Eric, Thank you for the kind words about our service and slat panels! We love how you've styled them! Kind regards, The Panel Company
Posted 1 month ago
Order samples to begin with which came promptly and gave a true reflection of what we then went on to order. Bought the premium panels which were on offer for a great price and bought the recommended adhesive. Delivery was smooth and communicated well. Once we got the panels, we knew we’d need to cut them to size as they were too tall for our wall. This was easily done with a saw and Stanley knife. They went onto the wall seamlessly and were very happy!! Would highly recommend and purchase again!
The Panel Company 5 star review on 29th August 2025 The Panel Company 5 star review on 29th August 2025
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Posted 1 month ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words about our service and are delighted that you're happy with your new slat panels! Kind regards, The Panel Company
Posted 1 month ago
James and Jamie are great members of staff with great knowledge and took time to show me around for best products looks great now finished thank you
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Posted 1 month ago
Hi Angela, Thank you for the 5 star review! We appreciate the kind words about our customer service. Kind regards, The Panel Company
Posted 1 month ago
Lovely panels to replace old tiles around walk in shower. Bought the Premium large Patchwork. Looks great, like a feature and not cheap thanks to the quality and pattern. Quite thick and solid feeling but also easy to cut and fit. The corner trims and bottom trims (extra £10 or £15 each) really helped with fitting and finish around shower so I would recommend getting these too.
Helpful Report
Posted 1 month ago
Hi Brian, Thank you for taking the time to review your experiene and panels! We appreciate the feedback and are thrilled that you're happy with your shower panels. Kind regards, The Panel Company
Posted 1 month ago
We were recommended to use The Panel Company and found the staff very helpful and knowledgeable. They had a wide selection of panels at very good prices. I would definitely recommend them .
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Posted 1 month ago
Hi Nick, Thank you for the 5 star review! We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company
Posted 1 month ago
The Panel Company is rated 4.6 based on 4,564 reviews