The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,589 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 16th April 2026

462

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely disappointed with the quality of the panels delivered this time, which I would not have been able to use in the bathroom as I had previously. Whilst there were problems previously I had enough panels to avoid the problems because I over ordered. This time there were a lot of marks on both panels. The lack of close scrutiny in the place that I have used the latest panels means I was able to use them. I would not otherwise. This was after the wrong panels were delivered initially. The colour of the back of the panels has also changed. I would not expect such poor products.”

Helpful Report

Posted 2 years ago

Hi Hazel, We do apologise in regards to the board being different unfortunately since you ordered your last products, the supplier source for this product has since changed, when this happens we do update our samples department to ensure that the correct product is sent out and ensure the customer is happy with the product. With a more than 1 year difference between your orders we can’t be certain the product is going to be exactly what you ordered previously. If such time surpasses since your previous order we would recommend ordering a sample to ensure you are still happy with the product.

Posted 2 years ago

“Value for money, good quality product and fast delivery”

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Posted 2 years ago

“Panels were fine but the white trims were more like a light grey colour and so I was unable to use them.”

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Posted 2 years ago

“Delivery was excellent. The panels are value for money, good quality and look fantastic in the bathroom”

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Posted 2 years ago

“V good service. Emailed them a couple of questions before my purchase and received a phone call to answer them, very helpful guy on the phone, talked me through what I would need and what I wouldn’t. Definetly recommend.”

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Posted 2 years ago

“Good product and quick delivery”

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Posted 2 years ago

“James the delivery man was extremely helpful”

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Posted 2 years ago

“Good communication Panel arrived well protected and ahead of scheduled time Price very competitive”

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Posted 2 years ago

“Still haven't received order after 2 weeks.Very poor communication, if it haven't been for me emailing to find out about when I would receive goods I would still be waiting to hear.”

Helpful Report

Posted 2 years ago

We are very sorry about any inconvenience this may have caused. Our delivery time excludes weekends and as you are based far away from the Durham branch it took slightly longer to reach you. Again we are very sorry about your experience with The Panel Company.

Posted 2 years ago

“Very pleased with our delivery driver was very helpful and polite will certaily use you again.”

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Posted 2 years ago

“Very friendly and helpful customer service, competitive prices with regular special discounts, good quality products and super efficient delivery service. I can highly recommended The Panel Company.”

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Posted 2 years ago

“Great company and kept me informed about when delivery would arrive Products very reasonably priced”

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Posted 2 years ago

“They made me wait 2 weeks for an order I placed and when I called them to chase it up they said it would be delivered on a certain date only to then be called the day before delivery to be told there is no stock of that item! Hence to say I will not be using this company again.”

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Posted 2 years ago

“Excellent service had got my order in 3 days and driver was very pleasant”

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Posted 2 years ago

“The staff in the shop gave great customer service and were extremely helpful. Delivery was as expected and arrived on time. We would highly recommend this company and would definitely use them again.”

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Posted 2 years ago

“Very informative in the shop and the delivery company kept us updated, also the driver kept us updated on the arrival time.”

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Posted 2 years ago

“I have bought some floor tiles and found out they are not suitable for under floor heating. Phoned up how to return/replace another products but unfortunately none of their flooring is suitable for under floor heating. Also found out there is a 20% restocking charge, which was not said when order, plus, the product was in stock!! Well, not sure I will get stuff from them tbh as many places don't charge any more, as I was told by another tiles shops next door. Beware!”

Helpful Report

Posted 2 years ago

“Once again really pleased with this company. Fast and efficient service, cant fault them.”

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Posted 2 years ago

“Excellent service, good communication about delivery and panels great value for money. Online instruction video also very useful before fitting panels.”

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Posted 2 years ago

“Great product, great service and delivered as advised with their own vehicle and personable driver. No hesitation to recommend and will use again when the need arises.”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,589 reviews