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The Panel Company Reviews

4.6 Rating 5,206 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,206 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Product turned up as arranged by good friendly delivery person , 3very th8ng as ordered, would recommend and use again
Helpful Report
Posted 2 years ago
Terrible, no updates long lead time.
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Posted 2 years ago
Hi - Having looked into this I can see from your order, that you placed an order for acoustic panels which are on sale as 'pre-order' - this will have been heavily communicated on the site with yourself the check out stage. I have since sent this off to the depot where this order is coming out from and someone will be in touch with you shortly. You can also contact them directly on the below details > E: huddersfield@panelcompany.co.uk T: 0148 424 8718 The Panel Company
Posted 2 years ago
Good product - Shower / Bath Panels. Confusing colour choice with many what I can only call as similar colour themes - easy to order the wrong one as I did BUT they have a great returns policy (collected when the correct colour panel was delivered); just waiting for the refund to be processed.
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Posted 2 years ago
Excellent product, great communication and reliable delivery service. Would definitely use again.
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Posted 2 years ago
Will use again when needed, delivery earlier than expected, overall excellent product and service
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Posted 2 years ago
Fantastic service, quick response to emails, quick delivery and lovely product. Won't hesitate to use again
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Posted 2 years ago
The price is very good. Ordering the corner returns was not straightforward and I ordered from another company. I have had two deliveries from them the drivers were very polite and helpful. The last delivery of three panels had one damaged panel which I did not spot until we opened the package a few days after the delivery.
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Posted 2 years ago
Ordered everything needed to complete my shower enclosure, including panels, trims and sealant. Everything arrived a few days later. On installation I noticed I had been supplied with an 8mm internal not the 10mm my panels required. Spoke with the guys in Bristol who unfortunately due to my location couldn’t just run one out to me. They suggested other outlets that stock the item and that they would reimburse me. This was to help get the job done, not to slope shoulders. This wasn’t available locally so they had one shipped to me. Spoke on a Friday and the part was with me Tuesday. Very good considering it was the coronation bank holiday. Can’t fault the service I have received. Mistakes happen but they definitely made me feel like they wanted to do all they could do put things right. Will Defiantly be using them when I refurb the en-suites. Thanks guys
Helpful Report
Posted 2 years ago
Good quality panels, delivery was quick. Measure and and check quantities yourself, don't just rely on the website "panel calculator" as this over estimated for me, and is the only reason I'm not giving 5 stars.
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Posted 2 years ago
Excellent to deal with , friendly, fast delivery and panels look fantastic. Have used these guys twice now.
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Posted 2 years ago
I have used your company on many occasions, and every time you surpass expectations. Great products and a great company.
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Posted 2 years ago
We have used The Panel Company before and not been disappointed. We ordered again recently but the despatch day was not convenient as we were away on holiday.It was no trouble to them and they rescheduled for us at a later date . well done Panel Company. Thank you!!!
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Posted 2 years ago
very helpful people in showroom with advice and organising exchanges delivery on time all at a very good price
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Posted 2 years ago
Great delivery and great product at a reasonable price
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Posted 2 years ago
Excellent company and great quality. Will definitely continue to shop with them
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Posted 2 years ago
Excellent products, price, delivery and customer service.
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Posted 2 years ago
Knowledgeable and experienced and talked plain language, good advice and patience and not pushy for a sale! Very co operative and would recommend anybody looking for this product to go there!
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Posted 2 years ago
Great choice and the person I dealt with was very helpful and knowledgeable would definitely recommend and would definitely use the Huddersfield branch again
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Posted 2 years ago
still has not turned up yet after 2 weeks
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Posted 2 years ago
Hi - I have had a look into this - the delivery was attempted on Monday 1st May at 13:22hrs. With the premises being a shop our driver said this was closed, and was unable to hand the goods over or leave in a safe place on the attempted delivery. The customer service team have communicated this with you, and you should have received a notification for re-delivery. The delivery is currently with despatch and is being routed for redelivery. Should you need to contact the depot where this order keeps on going out from, please contact them directly on the below details > E: rotherham@panelcompany.co.uk T: 0170 982 8339 The Panel Company
Posted 2 years ago
Excellent customer service and delivery. Will definitely recommend to use.
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,206 reviews