The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 6,566 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,566 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th September 2026

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Very friendly and helpful team. Thanks Mayhew Properties”

Helpful Report

Posted 2 years ago

Hi Steven, Thank you for taking the time to review your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Great customer service and products - would recommend”

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Posted 2 years ago

Hi Paul, Thank you for giving us a 5 star review! We appreciate the kind words about our customer service and products. Kind regards, The Panel Company

Posted 2 years ago

“Very happy with the delivery and materials”

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Posted 2 years ago

Hi David, Thank you for the kind words and giving your experience 5-stars! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 years ago

“Very accommodating and helpful staff.”

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Posted 2 years ago

Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 2 years ago

“Great place with a huge amount of quality stock, friendly and knowledgeable staff, will use again. Rob”

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Posted 2 years ago

Hi Rob, Thank you for the kind words and for rating your experience with us 5 stars! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 years ago

“Amazing company to deal with! Will definitely use again!! The Bristol branch where my items got delivered from everyone I spoke to were amazingly helpful! Thank you”

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Posted 2 years ago

Hi Dai, Thank you for rating your experience 5 stars! We appreciate your feedback and kind words about our Bristol branch. Kind regards, The Panel Company

Posted 2 years ago

“I’ve been ordering off the panel company for a while now and they are really good quality and good with there delivery times.”

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Posted 2 years ago

Hi Callum, Thank you for the kind words and giving your experience 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Overall a really good company, every impressed with the customer service and communication received and the helpfulness of the staff. The products are great quality, this not the first time I purchase from The Panel Company, we already renovated the bathroom and now the kitchen. I will order in the future as well”

The Panel Company 5 star review on 30th September 2024

Helpful Report

Posted 2 years ago

Hi Jolita, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback and look forward to welcoming you back as a customer in the future. Kind regards, The Panel Company

Posted 2 years ago

“Good stock and extremely helpful staff who guided us to what we needed. Would highly recommend The Panel Company”

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Posted 2 years ago

Hi, Thank you for sharing your experience and giving it 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Prompt delivery and it arrived without major damage. The only issue was a small chip one of the panel’s corner. Didn’t effect installation so suggest corners are reinforced for delivery.”

Helpful Report

Posted 2 years ago

Hi Ray, Thank you for your kind words and for sharing your experience. We appreciate your feedback about the packaging and will make sure to pass it along to our distribution team. Kind regards, The Panel Company

Posted 2 years ago

“The Panel Company went over and above to deliver my panels. Quality product and authentic service. Highly recommend 👌”

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Posted 2 years ago

Hi, Thank you for the kind words and rating your experience 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Pleased lots of emails, cut them in half were very heavy for me son helped.do you do half last if I want more .I liked the wider last look a lot better on the wall. Would recommend. Thanks”

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Posted 2 years ago

Hi Margaret, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“This is the third Reno in the past 18months that l have used shower panels. The tongue and groove seamless join makes it easier/faster for the plumber to erect. And because they are waterproof they can be adhered on top of tiles. Again saving my plumber's time. It's a win -win, as l save l save £. My preference is to go directly to Huddersfield store the personal service it fabulous and can make any amendments to my orders immediately.”

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Posted 2 years ago

Hi Shirleyann, Thank you for sharing your experience and the kind words about the customer service you recieved when visiting our Huddersfield store. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“Really good value for money and easy to install.”

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Posted 2 years ago

Hi Todd, Thank you for the kind words. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 years ago

“On arrival we weren’t really sure about whether this was the right thing for doing the inside of our porch. However!! The staff were amazing couldn’t have been more helpful and informative and stock was great had so much choice. Long time since we have received such great customer service. Finished project looks fantastic. Delivery fast and efficient even bought panels in for us.”

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Posted 2 years ago

Hi Dania, Thank you for sharing your experience and giving us 5-stars! We appreciate the feedback and LOVE seeing our panels in your home. Thanks for sharing the photo with us! Kind regards, The Panel Company

Posted 2 years ago

“Really happy great quality and delivery. Really easy to cut and assemble would 100% recommend, will definitely be buying from again.”

Helpful Report

Posted 2 years ago

Hi Sienna, Thank you for your kind words about our product and service! We appreciate your feedback and look forward to welcoming you back as a customer soon. Kind regards, The Panel Company

Posted 2 years ago

“Very good quality, good delivery too and decent pricing”

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Posted 2 years ago

Hi Lewis, Thank you for taking the time to share your experience and giving us 5-stars! Kind regards, The Panel Company

Posted 2 years ago

“Very good service on time will use them again”

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Posted 2 years ago

Hi Jeffrey, Thank you for giving your experience 5-stars! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 years ago

“I placed an order for aqua panels and other items 3 weeks ago for a project I was working on - the order confirmed with a 7-10 day delivery advised, on day 10 I contacted to be told another 2-3 days. I called again this week to be told initially I had no order, then they found the order but the items were out of stock and would be some time next week - I explained the story so far to be met with very little empathy for my situation, when I asked for a refund so I could source the panels elsewhere I was told 7-10 days to refund. They offered to call me back the next day with an update, the update came and I was told delivery would be 26th September - which although annoying still meant I could complete the project in the time frame. I was yesterday updated with delivery would be next week due to an issue with the van. When I explained the urgency and what else could they do considering the delays I had already encountered - their only suggestion was I drive from Birmingham to Huddersfield to collect myself and they would compensate me. I have this morning driven to collect the items to be met with no apology, no compensation and further out of pocket due to a days work being lost and fuel. I have experienced really poor service, they may answer the calls but lack of urgency to complete orders and resolve issues needs to be addressed.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for your feedback. After speaking to all the staff that were involved in your delivery, the initial delay was compounded by our delivery vehicle being involved in an accident. We did communicate every step but accept that your delivery fell below our delivery expectations. My understanding is that our customer service team have been in touch. We do value your custom and if our service level drops below our standards we will do everything possible to find a solution. Regards Panel Company Customer Services

Posted 2 years ago

“The quality of these panels was exactly what I wanted and as described. The price in my opinion was good and delivery was made within 7 days despite living in Cornwall. The delivery guy, Juan, was very helpful and took the panels upstairs. On delivery I noticed that the packaging was badly damaged on one corner and one of the panels was also damaged, Juan made a note of it and I hoped I could still use that panel as that part may be cut off. The panel company refunded the full price of that panel, and was very impressed with how they handled that issue.”

The Panel Company 5 star review on 18th September 2024

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Posted 2 years ago

Hi Bill, Thank you for taking the time to share some images of your bedroom. The panels look amazing! We appreciate the kind words about your experience and your patience regarding your order. Kind regards, The Panel Company

Posted 2 years ago

The Panel Company is rated 4.6 based on 6,566 reviews