The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,279 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,279 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Tell us how The Panel Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. They are happy to help with advice and samples. only gripe is the panels had either slightly puckered or rough edges top and bottom so you had to select the least worse to put at the bottom or cut them”

Helpful Report

Posted 10 months ago

Hi Sarah, Thank you for the kind words about our customer service. We apologise for any inconvenience caused by the crimped edge of the panel and will ensure your feedback is shared with our Product Manager. Kind regards, The Panel Company

Posted 9 months ago

“Very good panels and but it's not there fault when late.”

Helpful Report

Posted 10 months ago

Hi, Thank you the kind words and for taking the time to share your experience. We aim to deliver orders within 4-7 working days and apologise if this time frame was not met. We appreciate your patience and understanding, and apologise for any inconvenience a delay may have caused. Kind regards, The Panel Company

Posted 9 months ago

“All arrived in good order and as described 👍🏼”

Helpful Report

Posted 10 months ago

Hi Belinda, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 9 months ago

“pannels were great but I got wrong trim and had to improviise sadly”

Helpful Report

Posted 10 months ago

Hi Bob, Thank you for the kind words and taking the time to share your experience. We sincerely apologise for any inconvenience caused by the mix-up with your trims. We kindly ask that you contact our customer service team directly, and we will be more than happy to assist you. T: 01709 828339 E: info@panelcompany.co.uk Kind regards, The Panel Company

Posted 9 months ago

“Brilliant product and service, thank you”

Helpful Report

Posted 10 months ago

Hi David, Thank you for the 5 star review! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 10 months ago

“Fast and efficient company. Product excellent. Easy to deal with. Customer service good.”

Helpful Report

Posted 10 months ago

Hi Mary, Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 10 months ago

“Very good quality panels at a good price. Fast delivery. Well packaged.”

The Panel Company 4 star review on 19th October 2024

Helpful Report

Posted 10 months ago

Hi Colin, Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 10 months ago

“Great panels and great price , delivery guy very helpful . Just communication not 100% about delivery dates. Would use them again”

Helpful Report

Posted 10 months ago

Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. We apologise for any inconvenience caused by the lack of delivery updates. Please know that we will pass on your feedback to our Customer Service Department. Kind regards, The Panel Company

Posted 10 months ago

“Panels are as expected because they come packed in pairs one came unprotect”

Helpful Report

Posted 10 months ago

Hi William, Thank you for taking the time to share your experience. We appreciate you bringing this to our attention and will communicate your feedback to our Dispatch Department. Kind regards, The Panel Company

Posted 10 months ago

“I have put good so far as I have not opeded the boxes yet.”

Helpful Report

Posted 10 months ago

Hi Barry, Thank you for taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 10 months ago

“Fantastic value and reasonable delivery timescales. Biggest disappointment was the poor contact information in that I had to phone twice to find out when delivery was actually going to happen. When planning things with tradespeople that is not ideal!”

Helpful Report

Posted 10 months ago

Hi Steve, Thank you for bringing this to our attention. We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide to all our customers. We have sent you an email for more information so your feedback can be communicated to the Branch Manager. Kind regards, The Panel Company

Posted 10 months ago

“Very pleasant and helpful with good customer service as checking with me when they intend to delivery of the items suits me and is convenient The products where really good quality finish to them and that was the ash white ceiling panels They only recommendation i would say is that the panels could of come with a bit more protection”

Helpful Report

Posted 10 months ago

Hi Gareth, Thank you for the kind words and for sharing your experience. We appreciate your feedback and will ensure it's shared with our Dispatch team. Kind regards, The Panel Company

Posted 10 months ago

“Purchased three panels , all of which arrived on time in good order . The accessories also finished the job nicely ! I had the grey marble effect which is very easy on the eye and joins are virtually invisible!”

Helpful Report

Posted 10 months ago

Hi Steve, Thank you for the kind words and sharing your experience! We appreciate it! Kind regards, The Panel Company

Posted 10 months ago

“Very helpful sales team, but they didn’t reserve stock as promised. There was minor colour differences in some wall panels so worth checking all panels before assembly if possible. Good value for money”

Helpful Report

Posted 10 months ago

Hi Mike, Thank you for taking the time to share your experience. There can be a slight colour variation between batches, however if panels are from the same batch they should be identical. We appreciate your kind words and are delighted to hear that you find our products to be good value for money. Kind regards, The Panel Company

Posted 10 months ago

“Helpful and reputable.”

Helpful Report

Posted 10 months ago

Hi, Thank you for the kind words. We appreciate your feedback! Kind regards, The Panel Company

Posted 10 months ago

“Great quality panels at an affordable price and they look beautiful. Only downfall was stock issues which meant the panels arrived about 10 days late, but I will definitely buy again in the future”

Helpful Report

Posted 10 months ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate your patience and apologise for the delay in your order. We hope to see you again in the future! Kind regards, The Panel Company

Posted 10 months ago

“Good value and arrived in excellent condition. Had to chase up delivery as I hadn't heard anything for 4 or 5 days after placing my order.”

Helpful Report

Posted 10 months ago

Hi, Thank you for the kind words and sharing your experience. We apologise for the lack of communication and appreciate you bringing this to our attention. We will share your feedback with the relevant team because you should have recieved an order confirmation when you made the order. Kind regards, The Panel Company

Posted 10 months ago

“Colour was great and product is good quality. Shame they don't come in taller sizes though as when you cut them and match they're never a 100% match”

The Panel Company 4 star review on 31st July 2024

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for sharing an image of your new panels! They look fantastic! We appreciate the product feedback and will relay it to the relevant department. Kind regards, The Panel Company

Posted 1 year ago

“Fitted the two panels last week and they look good. The company forgot to shop the silicone to my father in law and despite not visiting for a number of weeks after the delivery it took one quick phone call for it to be resolved speedily and delivered in 24 hrs.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and your patience regarding the mix-up with your order. Kind regards, The Panel Company

Posted 1 year ago

“Quality sample but unfortunately the shade was lighter than my original panels, I’d had them quite a while from Amie at your Ashton shop.”

Helpful Report

Posted 1 year ago

The Panel Company is rated 4.6 based on 4,279 reviews