The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,841 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th June 2025

443

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and service, easy to put up”

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Posted 1 year ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Customer service and delivery good friendly driver Would use again”

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Posted 1 year ago

Hi, Thank you for sharing your experience and giving us a 5-star review! We appreciate the feedback and are thrilled that you will choose to order from us again. Kind regards, The Panel Company

Posted 1 year ago

“Tile panels look great and so easy to install recommend , covered old tiles so no ripping out mess !”

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Posted 1 year ago

Hi, Thank you for the 5-star review and sharing your experience! Kind regards, The Panel Company

Posted 1 year ago

“Quick delivery Friendly customer service team if you need to use them always responded within 8 working hours and helpful. Panels slot together great and looks smart for once finished. To note: doorstep only delivery so make sure you have two people in on delivery date.”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience. We appreicate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Delivery bang on time. One panel has a small puncture but was in the cut off area so didn’t cause any issues.”

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Posted 1 year ago

“Good product at reasonable price. Driver delivered in good order with no damage.”

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Posted 1 year ago

Hi, Thank you for leaving us a 5-star review and sharing your experience with us! Kind regards, The Panel Company

Posted 1 year ago

“The products are fine and reasonably priced. The delivery was efficient but because it was Easter it took 10 days for delivery which really is too long. It held the project up and we had to move jobs around to accommodate. One panel was slightly damaged on a corner but not worth waiting for a replacement so used it elsewhere.”

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Posted 1 year ago

“Good quality panels, 3 weeks from order to delivery. All in good condition and pleasant driver delivering.”

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Posted 1 year ago

Hello Edward, Thank you for sharing your experience. We are sorry the delivery was a little later than expected and we really appreciate your feedback. Kind regards, The Panel Company.

Posted 1 year ago

“The panels and trims delivered are great quality. The only small issue I had was that I was not informed of when my delivery was coming so was not at home unfortunately the delivery was just left on my driveway. Luckily it was still there when I returned home.”

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Posted 1 year ago

Hello CB, Thank you so much for your feedback. We are pleased to hear that you are happy with your order. We are so sorry that you didn't receive a delivery notification, a text message is issued the day before the delivery to confirm the time slot - we will investigate this further on our side to ensure there are no issues. Please don't hesitate to contact us if you need any further assistance. Kind regards, The Panel Company

Posted 1 year ago

“Prompt delivery and on time, the panels are actually being put on today and it's going really well, it looks good now and will look fabulous when finished, I would definitely recommend!”

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Posted 1 year ago

Hi Mrs Ball, Thank you for the kind words and taking the time to share your experience. We hope you love your panels even more once they are installed! Kind regards, The Panel Company

Posted 1 year ago

“Excellent service, communication and delivery. The only reason for scoring 4 rather than 5 stars was due to design of bathroom panels differing from expectation and as displayed online. However product received was still acceptable and this avoided the need to return. I would definitely purchase from this company again.”

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Posted 1 year ago

“Easy to order my shower panel, after receiving samples first. Kept up to date with progress & delivery was within time stated. We did order adhesive but this wasn't delivered so we got a refund & bought it elsewhere. They lost 1 star for this mistake, as it delayed our work. Ours was just for a bathroom wall rather then a shower, so we didn't need the extra accessories.”

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Posted 1 year ago

Hello Jules, Thanks for taking the time to leave your review. We are so very sorry to hear that your adhesive was missing and thank you for bringing this to our attention as we are always looking of ways to improve. We will be sure to raise this with the branch concerned. We hope you are happy with your new installation! Kind regards The Panel Company

Posted 1 year ago

“Took a little longer to arrive as had no stock . But great price and quality and well packaged.”

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Posted 1 year ago

Hello Paul, Thank you for taking the time to leave your review. We are sorry the delivery was slightly delayed and we truly appreciate your feedback as we are always looking for ways to improve our service. We are thrilled to hear that you are happy with our products. Kind regards The Panel Company.

Posted 1 year ago

“Very good price and panels exactly what I wanted. The only downside was 2 of the panels had slight damage.”

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Posted 1 year ago

Hello Kevin, Thank you for your review. We are sorry to hear that part of your order arrived damaged. Our customer satisfaction is of high importance to us and our customer service team will contact you directly regarding your damaged panels. Kind regards The Panel Company

Posted 1 year ago

“The website was easy to navigate and the samples arrived promptly. Once we made our choice and ordered we were kept informed of delivery which arrived when stated.”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience. We really appreciate the positive feedback! Kind regards, The Panel Company

Posted 1 year ago

“Good product and delivery. Well packaged”

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Posted 1 year ago

Hi Adam, Thank you for taking the time to review your purchase and experience. We really appreciate the positive feedback! Kind regards, The Panel Company

Posted 1 year ago

“I telephoned to change around my order for internal/ external shower panel joining strips... all went well and recieved email confirming changes. But unfortunately when the order arrived 4 days later, it was for my original order! Besides that all good panels arrived safely and are now indalled looking good”

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Posted 1 year ago

“Delivery good and quick. Panels nice but the videos are nothing like fitting them in the real world having to cut around baths and windows etc. The trims they sell are different shades of white and don’t match. The trims around bath/shower tray are bright white whereas the corner, end and ceiling trims are a greyish white. Mrs wasn’t happy about that. Overall though pretty pleased.”

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Posted 1 year ago

“Good product good quality time from placing order to deliver needs improving”

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Posted 1 year ago

Hello, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with our products! I'm sorry the delivery didn't meet your expectations, we hand deliver on our own fleet of vans and avoid couriers so our products are handled correctly and delivered safely. Subsequently, we are not able to offer an express delivery however, if your require any further products quickly, please contact our customer services team and we will be happy to help. Kind regards The Panel Company

Posted 1 year ago

“Bought 3 panels delivered quickly. Under ordered so had to purchase another. Unfortunately despite giving the batch number the latest panel was a different shade but had to make doas there was at least 2 months between the deliveries. The lady dealing with my additional order was lovely. Helpful, friendly and professional. Lesson learned here , dont guess how many you need.”

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Posted 1 year ago

Hello Angela, Thank you for taking the time to leave us a review. I'm so very sorry we didn't have the batch number you required. Due to popular demand on certain panels we will have sold out within the two months gap between orders. I am very happy to hear that your customer service experience was positive and I will pass the feedback on to our team. If you need any further assistance please don't hesitate to contact us. Kind regards The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,841 reviews