The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,245 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 13th August 2026

468

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Custmor servive excellent Got what i need no issuses and price brillent Recommend to any trade person”

Helpful Report

Posted 2 months ago

Hi Roy, Thank you for the kind words about our customer service and pricing. We're grateful for your feedback. Kind regards, The Panel Company

Posted 1 month ago

“Panel looks lovely once installed. However, delivery was later than shown on website.”

Helpful Report

Posted 2 months ago

Hi Antonia, We're delighted to hear that you're happy with your new panels and sincerely apologise for the delay. We appreciate your patience and kind feedback. Kind regards, The Panel Company

Posted 1 month ago

“Good value product unfortuanlty delivery lead time of 10 days is a bit too long for me, other than that i would recommend if your willing to wait 10 x days. some of the boxes were slighly damaged but the panles were fine.”

The Panel Company 4 star review on 12th June 2026

Helpful Report

Posted 2 months ago

Hi, Thank you for sharing images of your new slat panels! We sincerely appreciate your patience regarding delivery and apologise that one of the boxes was damaged. Kind regards, The Panel Company

Posted 1 month ago

“Very happy with the panels They look amazing”

Helpful Report

Posted 2 months ago

Hi Angie, Thank you for the review! We're happy to hear that you're pleased with your panels. Kind regards, The Panel Company

Posted 2 months ago

“Panels left on drive, 3 panels ordered, come in packs of 2. The 2 in the packet were the same grain, the third panel which was seperate was a different wood grain. Would have returned had we not had a guy booked for fitting them. Panels are good quality, just a shame that details were not taken into account”

Helpful Report

Posted 2 months ago

Hi David, We're very sorry to hear that you were disappointed with the third panel and appreciate you taking the time to share your feedback with us. Our slat panels are produced in batches and feature realistic woodgrain detailing. Because of this, there can be slight natural variations in appearance, but they are designed to complement one another and maintain a consistent overall look. Thank you for bringing this to our attention. Your feedback is valuable to us and will be shared with our product team for review. We sincerely apologise for the disappointment caused and hope we have the opportunity to provide you with a better experience in the future. Kind regards, The Panel Company

Posted 2 months ago

“The panels I ordered were well packaged, I did request a certain date for delivery but this was overlooked by mistake as when I called to check the guy I spoke to made arrangements for the day I requested without an issue. Upon completion of my bathroom I had 1 panel unboxed left over I called to see if they could collect this as I obviously didn’t need it only to be told that they charged £30 to collect which I feel was a little steep considering I live within 10mins from the store and it was double the delivery charge.”

Helpful Report

Posted 2 months ago

Hi Jade, Thank you for taking the time to share and review your experience with us! We appreciate your feedback and understanding. Kind regards, The Panel Company

Posted 2 months ago

“Easy to order. Needed to chase for delivery information. Delivered on time and with helpful drivers. Good price compared to there sites.”

Helpful Report

Posted 2 months ago

Hi Debbie, Thank you for the kind words about our delivery driver and pricing! We appreciate your feedback and patience regarding delivery updates. Kind regards, The Panel Company

Posted 2 months ago

“Easy access via website and although the items were not in stock I was kept up to date and delivery date given was kept.”

Helpful Report

Posted 2 months ago

Hi Kevin, Thank you for sharing your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Received samples but I was told council was doing the job but samples looked great”

Helpful Report

Posted 2 months ago

Hi Jennifer, Thank you for the kind feedback about our samples! We appreciate it. Kind regards, The Panel Company

Posted 2 months ago

“Great panels for the price.... Made a nice wall 👌 Down side was that the packaging was damaged on two of the packs, with slat damage on 2 of the panels!”

Helpful Report

Posted 2 months ago

Hi Stephen, We appreciate your kind feedback and sincerely apologise that your panels arrived damaged. Please know that we would have been happy to send you a replacement. Kind regards, The Panel Company

Posted 2 months ago

“We got identical samples from two companies, and The Panel Company's were less than half the price of the competition. Ordering of both samples and the final panels was easy. The panels look and feel like good quality, and our tradespeople had no trouble cutting and installing them. The only drawback was that delivery took 14 days instead of the stated 7-10 days, but we were notified of that within an hour of the purchase.”

Helpful Report

Posted 2 months ago

Hi Suzanne, Thank you for sharing your experience and choosing to order from us! We appreciate your product feedback and apologise for any inconvenice caused by the delay. Kind regards, The Panel Company

Posted 2 months ago

“Bit of a delay in receiving panels, I was hoping too get them sooner but arrived on the day stated and in good condition. Previous order with them arrived damaged so glad to see delivery is done with more care now”

Helpful Report

Posted 2 months ago

Hi James, Thank you for choosing to order from us again! We're pleased to hear that you're happy with your new panels. Kind regards, The Panel Company

Posted 2 months ago

“I was impressed with the quality of the panels, I usually use wood backed panels, which are difficult to handle on your own, but these are much easier, and still feel decent quality. Only downside was delivery. Took over a week to come, and I did not get informed of delivery time until 7.30am on delivery day. Which makes it difficult will taking time off to be home ect”

Helpful Report

Posted 2 months ago

Hi David, Thank you for your feedback. We’re delighted to hear you were impressed with the quality of the panels and found them easier to handle while still feeling premium. We also appreciate your patience regarding the delivery delays and limited notice provided on the day. Your feedback is very valuable and will help us improve our service moving forward. Thank you again for your support. Kind regards, The Panel Company

Posted 2 months ago

“Usually good at delivery, we've had a few different deliveries and there have been no problems at all. However I ordered a couple of small items recently so decided to go for pick up as there is a depot not too far away but so far I've not been advised that it's ready so hence 4 stars instead of 5.”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you for your continued support and feedback. We’re really pleased to hear your previous deliveries have all gone smoothly. We’re sorry for the delay in communication regarding your recent collection order and understand your frustration. Your feedback is appreciated and will help us improve our pickup process moving forward. Kind regards, The Panel Company

Posted 2 months ago

“Although there was a mix up with my order they were very quick to sort it out without quibble. Thank you”

Helpful Report

Posted 2 months ago

Hi, Thank you for your understanding and kind feedback. We’re sorry again for the mix up with your order, but we’re really pleased we could resolve it for you. We truly appreciate your patience and support, and we hope to assist you again in the future. Kind regards, The Panel Company

Posted 2 months ago

“Quality of the panels is very good and the customer was very happy. The delivery times could be better, so don’t order, if you want them in a hurry.”

The Panel Company 4 star review on 17th May 2026

Helpful Report

Posted 2 months ago

Him Thank you for your feedback. We’re delighted to hear you and your customer were pleased with the quality of the panels. We also appreciate your comments regarding delivery times and will take this on board as we continue working to improve our service. Thank you again for your support! Kind regards, The Panel Company

Posted 2 months ago

“The panels are great. We had a bit of a mix up with one panel arriving as a mismatch but a replacement was sent. Friendly and no nonsense customer service.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback. We’re pleased to hear you’re happy with the panels and that the issue with the mismatched panel was resolved quickly for you. We truly appreciate your kind words about our customer service and your support! Kind regards, The Panel Company

Posted 2 months ago

“Would use this company again and also recommend them to family and friends delivery was good and on time when they said all the way to bridlington well please with them”

Helpful Report

Posted 2 months ago

Hi Leigh, Thank you for your wonderful feedback. We’re delighted to hear you were pleased with the delivery and overall service. Your recommendation means a lot to us, and we truly appreciate your support! Kind regards, The Panel Company

Posted 2 months ago

“The panels are good quality and we gir them at a great price. Wasn't sure when delivery was going to be so a bit more info at the start.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback. We’re so pleased to hear you’re happy with the quality of the panels. We also appreciate your feedback regarding the delivery information and will take this on board to improve communication from the start. Thank you again for your support! Kind regards, The Panel Company

Posted 3 months ago

“I have purchased twice from The Panel Company. The first exoerience was spot on. Not so the second time. Two weeks for delivery and then received the wrong item. The first phone call to try and resolve the issue was quite negative. A follow up call later in the day resulted in a replacement next day delivery.”

Helpful Report

Posted 3 months ago

Hi Craig, Thank you for your honest feedback and for choosing The Panel Company again. We’re sorry to hear your second experience did not match the high standard of your first. We do appreciate your patience and are pleased we were able to resolve the issue quickly with a replacement delivery. Your feedback is valuable and will help us improve our service moving forward. Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 6,245 reviews