The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,277 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know where to start, the incompetence of the young Saturday lad who told me they didn't sell a certain product when they did and actually had some in stock, to me then having to buy online elsewhere with catastrophic consequences still not resolved, to the most heartfelt 'thank God for Keith' who saved the day quickly and with the minimum of fuss. (Huddersfield store both times)”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for your kind words about the customer service you received from Keith at our Huddersfield branch. We sincerely apologise for the inconvenience caused by human error and will ensure your feedback is shared with the relevant department so our team is fully informed about product availability. Kind regards, The Panel Company

Posted 1 month ago

“I have simply asked for samples, I received them i a timely fashion, but decided the product was not for me.”

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Posted 1 month ago

Hi Anthony, Thank you for sharing your experience when ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“Quick and professional service.”

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Posted 1 month ago

Hi Ray, Thank you for the kind words about our customer service. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent product and delivery at no cost. Only negative comment was attitude of driver on delivering. Parked up and when asked to deliver to apartment on first floor with access to a lift. We were requested to come down to the van and collect the item ourselves. Appreciate no charge for delivery but end service lacking. However, i would say automated communication was good in informing timescale for delivery due to need for stock to be moved from base to base, advising time slot on the day, keeping you informed and also delivering in the time scale given. Overall Good but that final star not quite achieved.”

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Posted 1 month ago

Hi Crofton, Thank you so much for your kind words about our products. For health and safety reasons, our delivery policy requires that drivers leave orders in the foyer or entrance area on the ground floor when delivering to apartments. Kind regards, The Panel Company

Posted 1 month ago

“Great products and value for money, slight mix up with delivery times but when speaking to the Huddersfield team they rectified the issue in no time.”

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Posted 1 month ago

Hi Dan, Thank you for taking the time to share your experience. We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company

Posted 1 month ago

“Very helpful staff, good quality but marked a 4 star as delivery took a few days longer than I was told”

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Posted 1 month ago

Hi Benton, Thank you for taking the time to share your experience. We appreciate your patience and kind words. Kind regards, The Panel Company

Posted 1 month ago

“Speedy delivery good product. Great communication”

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Posted 2 months ago

Hi George, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Ordered samples for the bathroom. Arrived free except postage.”

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Posted 2 months ago

Hi Steve, Thank you for taking the time to review your experience when ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Great panels. Look lovely on the wall. Easy to install and cut. Quick delivery too!”

The Panel Company 4 star review on 11th June 2025

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Posted 2 months ago

Hi Steph, Thank you for sharing your new slat panels with us! We appreciate the kind words and feedback. Kind regards, The Pane Company

Posted 2 months ago

“Just ordered samples”

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Posted 2 months ago

Hi Stephen, Thank you for taking the time to leave a review, we appreciate it! Kind regards, The Panel Company

Posted 2 months ago

“Good quality, just couldn't find an oak colour I was looking for”

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Posted 2 months ago

Hi Jane, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and are sorry to hear that you couldn't find the colour you were searching for. Kind regards, The Panel Company

Posted 2 months ago

“Delivery was a bit slow but once the panels arrived. They were easy to cut and easy to fit. The bathroom is not complete yet so not able to assess how well they hold up after lots of use. They do however look good and will hopefully be easier to maintain than tile’s.”

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Posted 2 months ago

Hi April, Thank you for sharing your experience with us. Our deliveries typically take 4–7 working days to dispatch, as we use our own fleet of vans instead of third-party couriers. We appreciate your understanding and your kind words about our panels. Kind regards, The Panel Company

Posted 2 months ago

“Panels are really nice, easy instructions and installation. My only problem was that I received no notification of when the panels would arrive until I called. It was outside of the delivery window given by themselves but luckily it would still arrive in time for when it was needed.”

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Posted 2 months ago

Hi, We sincerely apologise that your delivery was not received within the expected 4–7 working days. Customers should receive a text message the day prior to delivery, including a one-hour time slot. We greatly appreciate your positive feedback regarding our panels and will ensure your comments are shared with the relevant department. Kind regards, The Panel Company

Posted 2 months ago

“Notice of delivery given and very happy with the panels.”

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Posted 2 months ago

Hi Julie, We're so pleased that you're happy with your experience and panels! Thank you for taking the time to review us! Kind regards, The Panel Company

Posted 2 months ago

“Speedy delivery and courteous driver”

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Posted 2 months ago

Thank you for taking the time to review our delivery and giving it 5 stars! We appreciate it. Kind regards, The Panel Company

Posted 2 months ago

“Dee made my purchase very easy. Also informative and kept me updated . Thanks again Dee.”

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Posted 2 months ago

Hi Stephen, Thank you for the kind words about our customer service. We're grateful for your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Delivery updates excellent, product really good”

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Posted 3 months ago

Hi Paul, Thank you for the kind words about our delivery and panels! We're grateful for the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Easy to place order and amazing fast to dispatch to relevant locations for pick up and deliver to customer but after that it falls down It took them over a week just to put on lorry and deliver and couldn’t be bothered to put it inside the door, and asked my wife to put it inside herself!Thankfully it was not raining as the whole product would have been destroyed ! Product itself is very good”

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Posted 3 months ago

Hi Tariq, Thank you for the kind words about our panels and taking the time to share your experience. We are sorry to learn that your experience did not meet your expectations, and we regret any disappointment this may have caused. Please note that our orders typically require 4–7 working days to dispatch, as we operate our own dedicated fleet of delivery vans. In accordance with our company policy, all deliveries are made to the front door, and we sincerely apologise for any inconvenience this may have caused. Kind regards, The Panel Company

Posted 2 months ago

“Happy by products but not so much delivery”

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Posted 3 months ago

“Great quality product and looks amazing. Only thing I would mention is that I live in an apartment on the first floor and Im over 70 and the driver would only leave the panels in the hall. He said he was not insured to take them any further. As the hallway is not to be obstructed at anytime, I was therefore obliged to take them upstairs by myself, which was not an easy task. I dont have anyone to help me and with hindsight I would have arranged for the contractor to be on site. A bit of advisory facts at point of sale or confirmation in very bold type would help. Thanks”

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Posted 3 months ago

The Panel Company is rated 4.6 based on 4,277 reviews